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| Job Title | Location | Team | Job Type | Hours p/w | Date Updated |
Administration Assistant (Finance) - FTC |
Leeds City Centre |
Finance |
Fixed Term |
40 Hours |
28-Mar-2019 |
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Reporting to the Accounts Payable Team Leader - Jet2holidays, the Administrative Assistant (Finance) will play a key role within the Accounts Payable Team, whose accurate and timely actions are essential to the needs of the business. Please note these positions are 7 month, fixed term contracts.
In this exciting role, you will work within a larger Accounts Payable Team, managing a mail box of queries and payment enquiries from our hoteliers based overseas. Working to set KPIs, you will act as the first point of contact for these email queries, trying to resolve where possible and sign posting to other members of the Team to manage when required. In addition, you will help assist the team with any other ad hoc requests as and when required. The successful candidate will have excellent levels of customer service, a high attention to detail with an inquisitive mind and an eye for problem solving. The role would ideally suit someone from a high volume query/invoice background, a claims management environment or experience within the travel industry. In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business. This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases. Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!! Accounts Payable |
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Advanced Crewing Co-ordinator |
Head Office, Leeds Bradford Airport |
Crewing |
Permanent |
Full Time |
18-Apr-2019 |
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Reporting to the Crewing Duty Manager, the Advanced Crewing Coordinator is responsible for the effective resource management of all Crew across the Jet2.com flying programme.
The Advanced Crewing Team is responsible for Crew Rosters outside of the day to day operational window. It is a problem solving Team at the heart of the busy department that constantly monitors over 3000 Crew members’ rosters across our 9 UK bases as well as overseas operations. You will ensure the optimum utilisation of manpower across our Cabin Crew and Flight Deck Teams, ensuring that all changes are made in accordance with CAA & Jet2.com rules and regulations. You will also be required to quickly, calmly and effectively communicate with Crew and other operational Teams within the business, often in pressurised situations. After a period of training this role will work on a shift basis, working 4 days on, with 4 days off, covering from 0700-1900, 365 days a year. The successful candidate will ideally have Crewing or Rostering experience and thrive in a fast paced and demanding customer service environment. You will have an analytical approach to all you do with fast and effective problem solving ability. You will have good financial awareness and you must be able to demonstrate the ability to manage your own workload in a demanding environment. Coaching or supervisory experience would be an advantage for this position. In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business. This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK Bases. Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!! |
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Aircraft Configuration Controller |
Head Office, Leeds Bradford Airport |
Airworthiness |
Permanent |
40 Hours |
25-Mar-2019 |
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Reporting to the Senior Aircraft Configuration Engineer, the Aircraft Configuration Controller will be responsible for ensuring all rotable components are recorded and set-up correctly within the Engineering Database (AMOS) to support the Jet2.com fleet of aircraft. Working with status reports and maintenance records, this role confirms the accuracy of data imported into the Engineering Database (AMOS). You will ensure aircraft component configurations of existing, entry-into-service and new aircraft are effectively controlled and set-up. The Aircraft Configuration Controller will also set-up part requirements (eg. life limits), part interchangeability and alternative parts, whilst managing warranty claims. You will have an eye for detail and be highly organised. The successful candidate will have excellent time management skills with the ability to manage and record large amounts of data quickly and accurately. This role would also suit a graduate (or similar) looking to start a career in Aircraft Engineering. The Aircraft Configuration Controller will have the ability to work methodically to tight timescales, working in a co-operative and flexible manner, whilst maintaining strong working relationships across all business levels. Strong verbal and written communication skills are essential. In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business. This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases. Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!! |
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Aircraft Performance Specialist |
Leeds Bradford Airport |
Flight Operations Technical |
Permanent |
Full Time |
18-Feb-2019 |
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Reporting to the Aircraft Performance Manager, the Aircraft Performance Specialist is responsible for providing aircraft performance support to the Jet2.com operation on behalf of the Flight Operations Technical team. This role delivers a vital contribution to the continued safe and efficient operation of the Jet2.com fleet. The Aircraft Performance Specialist will carry out daily analysis of a wide range of aeronautical information pertinent to the Jet2.com flying programme. These will include take off and landing performance, fuel costs fluctuations and Aircraft cruise Performance. This data determines our fuel flow factors of our aircraft and the Aircraft Performance Specialist will provide recommendations for regular improvement and development. The performance and cost effectiveness of the Jet2.com fleet of aircraft is integral to our ability to provide a safe and reliable service to our all important customers, and you will play a vital role in delivering timely and accurate information to the Flight Operations management team and wider business. As we increase our charter flights for 2019 you will quickly adapt to provide aircraft performance data to the business for new and exciting destinations that may not be within the Jet2.com route network. The successful candidate will hold a degree within Aeronautical Engineering and will possess a high level of technical knowledge and IT literacy. You should be comfortable writing reports and handling large amounts of technical information. It is essential that the Aircraft Performance Specialist is proactive and can manage their own time and work load effectively. You will have excellent communication skills demonstrating the ability to confidently engage with people at all levels across the business. Programming experience would be beneficial but is not essential. This role would be ideal for someone who has experience within Airline Operations and who has a clear understanding of Aircraft performance ideally on the Boeing Fleet. This role would also be attractive to a University Graduate looking to take their careers to the skies with an award winning Leisure Business. In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business. This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases. Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!! |
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Airline Revenue Analyst |
Leeds City Centre |
Revenue Management |
Permanent |
40 Hours |
26-Feb-2019 |
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Reporting to the Revenue Planning Manager, the Airline Revenue Analyst is responsible for optimising the amount of revenue generated on Jet2.com flights by managing ticket prices to our fantastic range of Sun, City and Ski destinations.
In this role, you will take responsibility for a portfolio of Jet2.com flights, for which you will decide the price of each seat that we sell. You will use a variety of pricing strategies to ensure that we maximise both the load factor and yield achieved on each flight within your portfolio. This role is data driven – key responsibilities include analysing sales, identifying trends and forecasting future demand, and you will utilise a host of different data analysis tools and reports, including Microsoft Excel and Tableau, as well as our bespoke Revenue Management System. Consequently, you must be analytical, with great attention to detail – the ability to make reasoned and informed pricing decisions, after analysing data from different sources, is crucial to success in this position. Furthermore, you will be a dynamic, approachable and proactive team player, as you will be working closely with a number of internal departments, including our Holidays Revenue, Network Planning and Contact Centre Teams. Additional responsibilities include providing prices to our Groups department, based on analysis of flight performance, to ensure the best available fares are provided for large bookings, along with processing aircraft and schedule changes, making suggestions where we could better utilise our varied fleet of aircraft to maximise our revenue generating opportunities. You will also monitor all competitors of Jet2.com and Jet2holidays, ensuring our fares are fully optimised within the marketplace. Experience within Revenue Management, although not essential, and a keen interest in the aviation / travel industry would be highly advantageous in this role. In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business. This is a great opportunity to be part of an exciting, forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases. Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!! |
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Airport Customer Helper (Rep) - Faro - Part Time |
Faro |
Overseas |
Fixed Term |
20 Hours |
17-Apr-2019 |
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At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers “Have a Lovely Holiday!”
Jet2holidays is the UK’s 2nd largest Tour Operator, providing ATOL licensed Package Holidays to destinations in the Mediterranean, the Canary Islands and to European Leisure Cities with scheduled leisure flights by our award-winning airline Jet2.com We have fantastic opportunities to join our Jet2holidays Team as an Airport Customer Helper (Overseas /Holiday Representative) based at Faro Airport for Summer 2019. Reporting into our Airport Team Leader, you will deliver an exceptionally friendly and trustworthy service to our customers' right from the moment they arrive. Working closely with our transfer provider, you will ensure our customers safe and efficient transfer to resort on arrival. At the end of their holiday, you will greet our customers as they arrive safely back at the airport, to return to the UK. We’re looking for enthusiastic, energetic, customer focused and adaptable people to help create memories for our customers that will last a lifetime. If you love the idea of taking responsibility for our customers’ holiday experience whilst working as One Team, this could be the perfect role for you. Already living close to Faro Airport, or willing to relocate, you’ll ideally have a basic understanding of the local language as well as being fluent in English. In return, we offer a competitive salary on a local contract combined with excellent opportunities for progression in a growing business. We will be holding the next assessment day for the role in the Algarve on Tuesday 19th March If you are interested in joining the UK’s 2nd largest Tour Operator and Which? 2018 Travel Brand of the Year, why not apply now? |
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Airport Customer Helper (Rep) - Girona - Part Time |
Girona |
Overseas |
Fixed Term |
30 Hours |
14-Mar-2019 |
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At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers “Have a Lovely Holiday!”
Jet2holidays is the UK’s 2nd largest Tour Operator, providing ATOL licensed Package Holidays to destinations in the Mediterranean, the Canary Islands and to European Leisure Cities with scheduled leisure flights by our award-winning airline Jet2.com We have fantastic opportunities to join our Jet2holidays Team as an Airport Customer Helper (Overseas /Holiday Representative) based at Girona Airport for Summer 2019. Reporting into our Team Leader, you will deliver an exceptionally friendly and trustworthy service to our customers' right from the moment they arrive. Working closely with our transfer provider, you will ensure our customers safe and efficient transfer to resort on arrival. At the end of their holiday, you will greet our customers as they arrive safely back at the airport, to return to the UK. We’re looking for enthusiastic, energetic, customer focused and adaptable people to help create memories for our customers that will last a lifetime. If you love the idea of taking responsibility for our customers’ holiday experience whilst working as One Team, this could be the perfect role for you. Already living close to Girona Airport, or willing to relocate, you’ll ideally have a basic understanding of the local language as well as being fluent in English. In return, we offer a competitive salary on a local contract combined with excellent opportunities for progression in a growing business. If you are interested in joining the UK’s 2nd largest Tour Operator and Which? 2018 Travel Brand of the Year, why not apply now? |
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Airport Customer Helper (Rep) - Malta |
Malta |
Overseas |
Fixed Term |
40 Hours |
26-Feb-2019 |
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At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers “Have a Lovely Holiday!”
Jet2holidays is the UK’s 2nd largest Tour Operator, providing ATOL licensed Package Holidays to destinations in the Mediterranean, the Canary Islands and to European Leisure Cities with scheduled leisure flights by our award-winning airline Jet2.com We have fantastic opportunities to join our Jet2holidays Team as an Airport Customer Helper (Overseas /Holiday Representative) based at Malta Airport for Summer 2019. Reporting into our Airport Team Leader, you will deliver an exceptionally friendly and trustworthy service to our customers' right from the moment they arrive. Working closely with our transfer provider, you will ensure our customers safe and efficient transfer to resort on arrival. At the end of their holiday, you will greet our customers as they arrive safely back at the airport, to return to the UK. We’re looking for enthusiastic, energetic, customer focused and adaptable people to help create memories for our customers that will last a lifetime. If you love the idea of taking responsibility for our customers’ holiday experience whilst working as One Team, this could be the perfect role for you. Already living close to Malta Airport, or willing to relocate, you’ll ideally have a basic understanding of the local language as well as being fluent in English. In return, we offer a competitive salary on a local contract combined with excellent opportunities for progression in a growing business. If you are interested in joining the UK’s 2nd largest Tour Operator and Which? 2018 Travel Brand of the Year, why not apply now? |
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Airport Customer Helper (Rep) - Naples |
Naples |
Overseas |
Fixed Term |
40 Hours |
02-Apr-2019 |
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At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers “Have a Lovely Holiday!”
Jet2holidays is the UK’s 2nd largest Tour Operator, providing ATOL licensed Package Holidays to destinations in the Mediterranean, the Canary Islands and to European Leisure Cities with scheduled leisure flights by our award-winning airline Jet2.com We have fantastic opportunities to join our Jet2holidays Team as an Airport Customer Helper (Overseas /Holiday Representative) based at Naples Airport for Summer 2019. Reporting into our Airport Team Leader, you will deliver an exceptionally friendly and trustworthy service to our customers' right from the moment they arrive. Working closely with our transfer provider, you will ensure our customers safe and efficient transfer to resort on arrival. At the end of their holiday, you will greet our customers as they arrive safely back at the airport, to return to the UK. We’re looking for enthusiastic, energetic, customer focused and adaptable people to help create memories for our customers that will last a lifetime. If you love the idea of taking responsibility for our customers’ holiday experience whilst working as One Team, this could be the perfect role for you. Already living close to Naples Airport, or willing to relocate, you’ll ideally have a basic understanding of the local language as well as being fluent in English. In return, we offer a competitive salary on a local contract combined with excellent opportunities for progression in a growing business. If you are interested in joining the UK’s 2nd largest Tour Operator and Which? 2018 Travel Brand of the Year, why not apply now? |
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Airports & Tourism Organisations Executive |
Leeds City Centre |
Airport & Tourism Organisations |
Permanent |
40 Hours |
18-Apr-2019 |
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Reporting to the Senior Executive - Airports & Tourisms Organisations, the Airports & Tourism Organisations Executive will be part of a Team who are responsible for the negotiation of airport & tourism organisations commercial agreements.
In this new role, you will keep abreast of all new and existing airport fees and charges and track all commercial agreements. You will also provide financial analysis to support the negotiations of airport commercial agreements and tourism organisations tenders/applications and proposals. The maintenance of all accounts for airport fees and charges, government taxes and notifying the Senior Executive, Managers and General Manager of any increase or decrease is vital to the success of this role. In addition, you will track rebates and payments by airport/tourism organisations and produce weekly rebate and marketing contribution reports, as well as keeping the contracts and rebates tracker updated identifying and flagging any due to expire in the next 6 months. You will also establish and develop relationships with; Tourist Boards Overseas, Governments and Chambers of Commerce and through effective account management execute successful co-marketing agreements. Ideally with experience in a high traffic eCommerce business you will have strong analytical and numerate skills with proven ability in interpreting performance trends and taking proactive actions. With excellent attention to detail and good verbal and written communication skills you will be a proactive self-starter with strong organisation skills. There will be the requirement to attend overseas conferences, events and meetings so the flexibility for occasional travel will be required. In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business. This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases. Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays! |
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Airports and Tourism Organisations Executive |
Leeds City Centre |
Airport & Tourism Organisations |
Permanent |
40 Hours |
18-Apr-2019 |
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Reporting to the Senior Executive - Airports & Tourism Organisations, the Airports & Tourism Organisations Executive will be part of a Team responsible for building relationships with airports and tourist boards across Europe. |
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Alicante Captains - B737 Type Rated & Non Type Rated |
Alicante |
Air Crew B737 |
Permanent |
Rostered |
14-Aug-2018 |
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We are delighted to announce Jet2.com contracts for Pilots in Spain!
Successful candidates will possess a valid Pilots Licence (either UK issued EASA or with the ability to convert to EASA) and current Class One Medical. You will have a minimum of 3,000 flying hours, of which 1,000 hours must be command time on a medium to heavy commercial multi-crew, multi-engine Jet aircraft. Type rated applicants must also hold a current B737 Type Rating with 1,000 hours Command time (factorised) on type. |
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Alicante First Officers - B737 Type Rated & Non Type Rated |
Alicante |
Air Crew B737 |
Permanent |
Rostered |
04-Dec-2018 |
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We are delighted to announce Jet2.com contracts for Pilots in Spain! Join Jet2.com, the award winning leisure Airline, and take your career to new heights! We fly to over 60 holiday destinations in the Mediterranean, the Canary Islands and European Leisure cities from 9 UK Bases as well as Alicante and Palma in Spain. We currently operate a growing fleet of over 90 Aircraft including B737-800s & 300s and B757-200s. We are now accepting applications for B737 Type Rated & Non Type Rated First Officers to be based in Alicante, Spain for our 2019 Pilot intake. Our Base in Alicante is now in its fifth year of operation and provides interesting and challenging flying opportunities for our Pilots. As a Pilot employed by Jet2.com, you will be able to foster a fantastic lifestyle balance whilst flying for a leading leisure airline, contributing to our ongoing growth and development. As we continue to grow, we are proud to maintain a positive and sustainable lifestyle for our Pilots over the long term, with fantastic opportunities for career and personal development. We promote an open and friendly atmosphere with localised Management, run by local Pilots at Base level – each taking a personal interest in your career and ambitions. As a Jet2.com Pilot in Alicante you will enjoy:
Successful candidates will possess a valid Pilots Licence (either UK issued EASA or with the ability to convert to EASA) and current Class One Medical. You must have at least 500 hours flying time and experience on a medium to heavy commercial multi crew, multi engine Jet or Turboprop aircraft, or military flying experience. Type rated applicants must also hold a current B737 Type Rating with 500 hours on type.
We are looking for Pilots who are full of energy and passion for what we do and who will join us in our goal of making every Customer’s holiday one to remember. Help us to make sure that our all-important customers Have a Lovely Holiday with Jet2.com and Jet2holidays!! Pilot First Officer |
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Automation Tester |
Leeds |
IT Systems & Web Development |
Permanent |
40 Hours |
03-Apr-2019 |
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Reporting to the Test Team Lead in our Leeds City Centre Office, the Automation Tester will be responsible for delivering high quality, robust automated test scripts. Working within a scrum team and from a backlog, you will analyse manual test scripts and then design, write, execute and report on automated tests. You will be highly involved in sprint planning with the Test Team Lead to ensure the correct stories are automated, all to ensure an amazing experience for Jet2 and Jet2Holidays customers.
The environment at Jet2.com is dynamic and the project approach is Agile in nature. Working closely with the Test Team Lead and the wider test team you will assist in management of the automation backlog, ensuring stories are automatable. Following sprint planning you will write high quality and robust Web API and Web UI automation scripts which will be added to the existing test suite. You will ensure that automated tests run automatically to schedule, results are reported and that defects are triaged. Continuous improvement is key to the role and it is expected that you will feed into technical standards and ways to continually improve the automation suite. This role will require you to think in a logical manner, solving problems and employing a methodical approach to your work with excellent attention to detail. To be successful in this role you must possess experience as an Automation Tester or in a similar QA position and have proven experience of using test automation, test management and defect tracking tools. Knowledge of SQL and scripting languages/programming is essential. The preferred candidate will have experience of using Selenium, XML or C# although this is not essential. In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business. This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases. Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!(IT Systems) |
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B1 Licensed Engineer - Alicante |
Alicante |
Line Maintenance |
Permanent |
42 Hours |
13-Mar-2019 |
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Reporting to the Station Engineer, the B1 Licensed Engineer will be responsible for performing aircraft maintenance tasks in accordance with regulatory airworthiness standards and Jet2.com Company Policy. This is a vital job in ensuring that the aircraft presented to our customers are serviceable, on time and clean. You will undertake scheduled and un-scheduled aircraft maintenance and carry out pre-flight, daily and weekly checks of aircraft. You will also take responsibility for rectification and repair, mandatory inspection and certification of all servicing and maintenance tasks within your scope of approval. In addition, you will assume control of all documentation for aircraft under your control and be available at short notice to perform Aircraft on Ground (AOG) recovery. After a period of training, it is expected that the B1 Licensed Engineer will work on a 4 nights on, 4 nights off shift pattern. The successful candidate will be European Aviation Safety Agency (EASA) B1 Qualified with experience working on commercial aircraft. It would be advantageous if you hold current approvals for both B737 and B757 aircraft and have a full UK driving license. In addition you will be highly organised and able to prioritise work in a fast paced, dynamic environment. In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business. This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases. Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!! |
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B1 Licensed Engineer - Hangar Leeds |
Hangar, Leeds Bradford Airport |
Hangar Maintenance |
Permanent |
42 Hours |
31-Jan-2019 |
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Reporting to the Crew Chief, the B1 Licensed Engineer will be responsible for maintaining our aircraft in accordance with relevant maintenance documents and Jet2.com Company policy. This is a vital job in ensuring that the aircraft presented to our customers are serviceable, on time and clean. |
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B2 Licensed Engineer - Alicante |
Alicante |
Line Maintenance |
Permanent |
42 Hours |
13-Mar-2019 |
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Reporting to the Station Engineer, the B2 Licensed Engineer will be responsible for performing aircraft maintenance tasks in accordance with regulatory airworthiness standards and Jet2.com Company Policy. This is a vital job in ensuring that the aircraft presented to our customers are serviceable, on time and clean. You will undertake scheduled and un-scheduled aircraft maintenance and carry out pre-flight, daily and weekly checks of aircraft. You will also take responsibility for rectification and repair, mandatory inspection and certification of all servicing and maintenance tasks within your scope of approval. In addition, you will assume control of all documentation for aircraft under your control and be available at short notice to perform Aircraft on Ground (AOG) recovery. After a period of training, it is expected that the B2 Licensed Engineer will work on a 2 days, 2 nights 4 off shift pattern. The successful candidate will be European Aviation Safety Agency (EASA) B2 Qualified with experience working on commercial aircraft. It would be advantageous if you hold current approvals for both B737 and B757 aircraft and have a full UK driving license. In addition you will be highly organised and able to prioritise work in a fast paced, dynamic environment. In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business. This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases. Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!! |
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B2 Licensed Engineer - Hangar Leeds |
Hangar, Leeds Bradford Airport |
Hangar Maintenance |
Permanent |
42 Hours |
20-Dec-2018 |
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Reporting to the Crew Chief, the B2 Licensed Engineer is responsible for carrying out base maintenance on the Jet2.com fleet of B737 and B757 aircraft. This position ensures that all avionics maintenance work is carried out on time and to a high standard. |
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B2 Licensed Engineer - Hangar Manchester |
Hangar, Manchester Airport |
Hangar Maintenance |
Permanent |
42 Hours |
24-Aug-2018 |
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Reporting to the Crew Chief, the B2 Licensed Engineer is responsible for carrying out base maintenance on the Jet2.com fleet of B737 and B757 aircraft. This position ensures that all avionics maintenance work is carried out on time and to a high standard. This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases. |
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B2 Licensed Engineer - Leeds Bradford |
Leeds Bradford Airport |
Line Maintenance |
Permanent |
42 Hours |
28-Mar-2019 |
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Reporting to the Station Engineer, the B2 Licensed Engineer will be responsible for performing aircraft maintenance tasks in accordance with regulatory airworthiness standards and Jet2.com Company Policy. This is a vital job in ensuring that the aircraft presented to our customers are serviceable, on time and clean. |
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B737 Type Rated Captains |
Various |
Air Crew B737 |
Permanent |
Rostered |
16-Apr-2019 |
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Join Jet2.com - the award winning Leisure Airline and only UK and European Airline to be recognised as one of the Top 10 Airlines in the World by TripAdvisor – you’ll take your career to new heights! We currently operate a growing fleet of over 100 Aircraft including B737-800s & 300s and B757-200s, flying to over 70 holiday destinations in the Mediterranean, the Canary Islands and European Leisure cities from 9 UK Bases as well as Alicante and Palma in Spain. We take people on holiday – and we’re renowned for our first-class customer service and family friendly approach. Recently, we have been awarded 5 prestigious TripAdvisor awards, including Best Airline – UK and Best Low-Cost Airline – Europe for the third year running. We are proud to help our customers create memories every time they fly with us. We are pleased to announce our 2019/20 Pilot intake is now open and we have exciting opportunities available for B737 Type Rated Captains to join our ever expanding team in the UK. As we continue to grow, we are proud to be able to offer long term sustainable lifestyles for our Pilots with fantastic opportunities for career progression and personal development. We foster an open and friendly atmosphere with localised Management at Base level – each taking a personal interest in your career and future ambitions. As a UK based Jet2.com Captain you will enjoy:
Successful candidates will possess a valid Pilots Licence (either UK issued EASA or with the ability to convert to UK EASA) and current Class One Medical with a minimum of 6 months validity at the start date. You must also hold a current B737 Type Rating with a minimum of 3,000 flying hours, of which 1,000 hours must be Command time (factorised) on type or on a similar size and configuration Jet aircraft. We are looking for Pilots who understand great Customer Service and who will take pride in delivering it at every opportunity, showing energy, passion and helping us to make sure that our all-important customers Have a Lovely Holiday with Jet2.com and Jet2holidays!! Pilot |
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B737 Type Rated First Officers |
Various |
Air Crew B737 |
Permanent |
Rostered |
16-Apr-2019 |
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Join Jet2.com - the award winning leisure Airline and only UK and European Airline to be recognised as one of the Top 10 Airlines in the World by TripAdvisor – you’ll take your career to new heights! We currently operate a growing fleet of over 100 Aircraft including B737-800s & 300s and B757-200s, flying to over 70 holiday destinations in the Mediterranean, the Canary Islands and European Leisure cities from 9 UK Bases as well as Alicante and Palma in Spain. We take people on holiday – and we’re renowned for our first-class customer service and family friendly approach. Recently, we have been awarded 5 prestigious TripAdvisor awards, including Best Airline – UK and Best Low-Cost Airline – Europe for the third year running. We are proud to help our customers create memories every time they fly with us. We are pleased to announce our 2019/20 Pilot intake is now open and we have exciting opportunities available for B737 Type Rated First Officers to join our ever expanding team in the UK. As we continue to grow, we are proud to be able to offer long term sustainable lifestyles for our Pilots with fantastic opportunities for career progression and personal development. We foster an open and friendly atmosphere with localised Management at Base level – each taking a personal interest in your career and future ambitions. As a UK based Jet2.com First Officer you will enjoy:
Successful candidates will possess a valid Pilots Licence (either UK issued EASA or with the ability to convert to UK EASA) and current Class One Medical with a minimum of 6 months validity at the start date. You must also hold a current B737 Type Rating with a minimum of 500 hours flying time on type. We are looking for Pilots who understand great Customer Service and who will take pride in delivering it at every opportunity, showing energy, passion and helping us to make sure that our all-important customers Have a Lovely Holiday with Jet2.com and Jet2holidays!! Pilot |
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Baggage Agents - EMA |
East Midlands Airport |
Baggage Loader UK |
Fixed Term |
40 Hours |
28-Mar-2019 |
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At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday. After our fantastic success in Summer 2018, we now have some great opportunities for Baggage Agents to join our Ground Operations Team at East Midlands Airport on a Fixed Term Contract until the 3rd November 2019. Reporting to the Baggage Hall Supervisor Teams, this role provides operational support to our aircraft turnaround and ensures the safe and secure transportation of hold items. Key responsibilities include –
Working in all weather conditions, as well as in the baggage make up area, this is a physically demanding role involving loading high volumes of items, up to 32kg in weight. Full training will be given. This position involves working on a rostered shift basis and requires flexibility to support the operation. Shifts will cover the 24/7 operation, including weekends and bank holidays. Your roster will be issued at least 4 weeks in advance. Our Baggage Agent positions are available on a 30 or 40 hour per week contract basis. Successful candidates will already be demonstrating Role Model behaviours. With the ability to work to instruction accurately and with a positive and conscientious approach, you will be able to prioritise effectively and ensure the safety of our customers, yourself and your team. You will also be required to have a full 5 year checkable employment/education history, satisfactory criminal record checks and valid photo ID. For all our airside roles you must hold a full UK Manual Driving Licence and pass a Medical, administered by the airport. We offer a competitive salary as well as full training, free car parking and fantastic opportunities for progression in a growing business! This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases. Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!erations |
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Baggage Agents - LBA |
Leeds Bradford Airport |
Baggage Loader UK |
Fixed Term |
30 Hours |
28-Mar-2019 |
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At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday. After our fantastic success in Summer 2018, we now have some great opportunities for Baggage Agents to join our Ground Operations Team at Leeds Bradford Airport on a Fixed Term Contract until the 3rd November 2019. Reporting to the Baggage Hall Supervisor Teams, this role provides operational support to our aircraft turnaround and ensures the safe and secure transportation of hold items. Key responsibilities include –
Working in all weather conditions, as well as in the baggage make up area, this is a physically demanding role involving loading high volumes of items, up to 32kg in weight. Full training will be given. This position involves working on a rostered shift basis and requires flexibility to support the operation. Shifts cover our 24/7 operation, including weekends and bank holidays and your roster will be issued at least 4 weeks in advance. Our Baggage Agent positions are available on a 30 hour per week contract basis. Successful candidates will already be demonstrating Role Model behaviours. With the ability to work to instruction accurately and with a positive and conscientious approach, you will be able to prioritise effectively and ensure the safety of our customers, yourself and your team. You will also be required to have a full 5 year checkable employment/education history, satisfactory criminal record checks and a valid photo ID. For all our airside roles you must hold a full UK Driving Licence and pass a Medical, administered by the airport. We offer a competitive salary as well as full training, free car parking and fantastic opportunities for progression in a growing business! This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases. Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!! |
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Baggage Agents - MAN |
Manchester Airport |
Baggage Loader UK |
Fixed Term |
40 Hours |
11-Apr-2019 |
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At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday. After our fantastic success in Summer 2018, we now have some great opportunities for Baggage Agents to join our Ground Operations Team at Manchester Airport on a Fixed Term Contract until the 3rd November 2019. Reporting to the Baggage Hall Supervisor Teams, this role provides operational support to our aircraft turnaround and ensures the safe and secure transportation of hold items. Key responsibilities include –
Working in all weather conditions, as well as in the baggage make up area, this is a physically demanding role involving loading high volumes of items, up to 32kg in weight. Full training will be given. This position involves working on a rostered shift basis and requires flexibility to support the operation. Shifts will cover our 24/7 operation, including weekends and bank holidays and you roster will be issued at least 4 weeks in advance. Our Baggage Agent positions are available on a 30 or 40 hour per week contract basis. Successful candidates will already be demonstrating Role Model behaviours. With the ability to work to instruction accurately and with a positive and conscientious approach, you will be able to prioritise effectively and ensure the safety of our customers, yourself and your team. You will also be required to have a full 5 year checkable employment/education history, satisfactory criminal record check and a valid photo ID. For all our airside roles you must hold a full UK Manual Driving Licence and pass a Medical, administered by the airport. We offer a competitive salary as well as full training, free car parking and fantastic opportunities for progression in a growing business! This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases. Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!! |
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Baggage Loader (Resort Flight Check-In) - Fuerteventura |
Fuerteventura |
Resort Check In |
Fixed Term |
25 Hours |
12-Mar-2019 |
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At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.
The successful candidates will have:
In return we offer:
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Baggage Loader (Resort Flight Check-In) - Girona |
Girona |
Resort Check In |
Fixed Term |
30 Hours |
18-Mar-2019 |
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At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday. After another exciting year of growth for Jet2.com and Jet2holidays, we have some great opportunities for Baggage Loaders to join our Resort Flight Check-In Teams on part-time Fixed Term contracts. Our Baggage Loaders provide operational support between our resorts and the airport, on an early morning, afternoon or split-shift basis Monday to Sunday.
The successful candidates will have:
In return we offer:
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Baggage Loader (Resort Flight Check-In) - Gran Canaria |
Gran Canaria |
Resort Check In |
Fixed Term |
25 Hours |
04-Mar-2019 |
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At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday. After another exciting year of growth for Jet2.com and Jet2holidays, we have some great opportunities for Baggage Loaders to join our Resort Flight Check-In Teams on part-time Fixed Term contracts. Our Baggage Loaders provide operational support between our resorts and the airport, on an early morning, afternoon or split-shift basis Monday to Sunday.
The successful candidates will have:
In return we offer:
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Baggage Loader (Resort Flight Check-In) - Lanzarote |
Lanzarote |
Resort Check In |
Fixed Term |
20 Hours |
11-Mar-2019 |
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At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.
The successful candidates will have:
In return we offer:
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Base Establishment Supervisor |
Head Office, Leeds Bradford Airport |
Cabin Services |
Permanent |
40 Hours |
03-Apr-2019 |
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Reporting to the Head of Cabin Services, the Base Establishment Supervisor will be responsible for supporting Cabin Services in the reporting and evaluation of all aspects of Cabin Crew resource management.
This role requires initiative, creativity and problem-solving skills and will also require interaction with key stakeholders in other areas of our business. Liaising with HR, Recruitment, Planning and Base Managers you will be responsible for establishing the correct Base Establishment across our 11 Cabin Crew Bases at all times. Using this data, you will ensure that appropriate experience levels are maintained at bases through transfers, promotions and contract requirements. This will require daily management and tracking of all changes such as long-term sickness, grounded maternity crew, parental and unpaid leave to ensure the appropriate cover remains uninterrupted. Providing detailed management reports on data collected on a regular basis, you will communicate any changes to ensure all departments are aware, ensuring all appropriate contracts, variation of terms and conditions and salaries are issued on change of base, rank and permanency. Working alongside Base Managers and HR to support the end of season selections of permanent or extended contracts, you will ensure relevant information is captured and processed in line with Company procedures. To be successful in this role you will have previous resourcing experience, ideally gained within the airline and travel industries. Attention to detail and a good working knowledge of Excel is essential, along with the confidence to liaise with multiple senior key stakeholders. In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business. This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases. Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!! |
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BI Developer |
Sheffield City Centre |
IT Systems & Web Development |
Permanent |
40 Hours |
06-Feb-2019 |
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Here at Jet2.com and Jet2holidays the customer is VIP, we strive to exceed expectations. We work together as One Team in an Agile environment and we all drive a culture of change, inspiring and motivating each other to continuously improve current ways of working. We believe that our open and honest culture combined with great opportunities for learning makes Jet2.com and Jet2holidays a great place to work and leads to better service for our all-important customers.
What you’ll be doing We need a BI Developer who is experienced in all areas of BI development and skilled with T-SQL, SSIS, SSAS and SSRS. You are not just joining the IT function, you are joining an innovative team in an agile, scrum environment which provides solutions that shape the way we operate, from our Mobile Apps, Mobile Site and Desktop eCommerce platform that handles over £1.4b of revenue to our ground-breaking Business Intelligence Solutions that provide real time insights across the entire business. You'll be very hands on working with a good team of BI Developers. You will have knowledge of Master Data Services (MDS) and Data Quality Services (DQS), Statistical data modelling, data visualisation, data mining or database administration (particularly in relation to BI) experience would be highly beneficial. Who you are We’re interested in people who like technical challenges as well as a passion for creating great BI solutions! You will be passionate about both technology and data and be able to work to tight timescales as part of a larger team. You will also be capable of working closely with non-technical business users to ensure solutions are delivered on time and to requirement. What we’re offering We offer an excellent salary and a great benefits package with fantastic opportunities for progression in a growing business. Next steps If you are interested in this position, please click the Apply button NOW! (IT Systems) SQL Server |
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Big Data Engineer |
Leeds City Centre |
IT Systems & Web Development |
Permanent |
40 Hours |
10-Apr-2019 |
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We are recruiting for a Big Data Engineer to join the central Business Intelligence Team at Jet2. In this role you will be working on the evolution of our internal data platforms used for MI and Analytics providing new capability leveraging Cloud and Big Data technology. You will also work closely with our Data Science team to develop robust production solutions for their Data Science projects. What you'll be doing This is an exciting opportunity to help develop and shape the next generation of data platforms used across Jet2 and the successful candidate should have prior experience designing and implementing scalable, reliable and secure big data\cloud data warehouse solutions and data integration\processing pipelines. You should have demonstrable experience in some or all the following areas:
The successful candidate will have proven experience both designing and implementing big data and fast data solutions and should be capable of documenting and communicating to a wide range of stakeholders with differing levels of technical knowledge. You will also be used to working as part of an Agile delivery team in a fast-paced development environment with frequent delivery. What we’re offering Jet2.com and Jet2holidays have enjoyed continued success, becoming the 3rd largest registered airline in the UK and 2nd largest UK tour operator respectively. We have won numerous awards for our industry-leading customer service, for example "Travel Brand of the Year 2018" at the "Which? Awards 2018". Our outstanding success enables us to offer:
Equal Opportunities At Jet2.com and Jet2holidays we understand that a diverse workforce enables us to provide a richer and more fulfilling working environment for our colleagues irrespective of any aspect of diversity. We believe in a culture that promotes equal opportunities for all colleagues. We also recognise that diversity enables us to attract and retain the best people. |
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Building Work Executive - Overseas Operations |
Leeds City Centre |
Overseas |
Permanent |
40 Hours |
12-Mar-2019 |
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Reporting to the Overseas Operations Support Manager, the Overseas Operations Building Work Executive will assist in managing and monitoring contracted hotels in which Jet2holidays operate, which are affected by all forms of Building Works. |
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Business Analyst |
Leeds City Centre |
Business Support |
Permanent |
40 Hours |
09-Apr-2019 |
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Reporting to the Business Analyst Manager, the successful Business Analyst will work closely with business teams across the company to understand, document and deliver requirements associated with significant business problems and opportunities. This is a hands-on role, working alongside Developers, Testers, Product Owners, UX and UI designers. At Jet2.com and Jet2holidays the BA has an integral part to play in the full software development life-cycle. You will be an adaptable and pro-active self-starter who will use their initiative to solve problems. You will have the ability to motivate and encourage collaboration amongst the Project Team members. You will have the freedom to help develop and mould the role by exploring the latest methods and techniques. You will be responsible for working with subject matter experts to understand their requirements, analysing these in detail, working the analysis through into user stories, then collaborating with the development team to refine and plan the work. The successful candidate will have excellent communication skills, both written and verbal, with proven stakeholder management skills and the ability to build and maintain fantastic working relationships with 3rd party suppliers and colleagues at all levels. You must have previous experience delivering projects in an Agile environment. In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business. This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases. Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!! |
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Business Intelligence Developer - Operations |
Leeds City Centre |
IT Systems & Web Development |
Permanent |
40 Hours |
12-Apr-2019 |
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We have an exciting opportunity for a Business Intelligence Developer to join the Business Intelligence team at Jet2. This role will be part of a team focusing on the Operational side of the business (Flight Planning & Operations, Crew Planning & Operations, Ground Operations, Risk and Safety and Engineering). · Cloud Platforms (Google Cloud Platform, Microsoft Azure and AWS) · Restful API development\integration · Apache Kafka · Data Visualisation (specifically the use of Tableau Desktop and Tableau Server) · C# · Java · SQL Server Reporting Services · SQL Server Analysis Services If you are passionate about data, analytics and technology and are looking for an opportunity to join a forward-thinking innovative development team then this could be a great role for you.
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Business Intelligence Developer - Quick Wins |
Leeds City Centre |
IT Systems & Web Development |
Permanent |
40 Hours |
12-Apr-2019 |
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We have an exciting opportunity for a Business Intelligence Developer to join the Business Intelligence team at Jet2. This role will be part of a team focused on providing a ‘Quick Wins’ capability across our Business Intelligence platform and associated systems. You will implement innovative technical solutions providing rapid value to business users with work covering both new functionality and fixes to existing functionality. You should be experienced in the development of solutions on the Microsoft SQL Server BI platform with strong TSQL and SSIS development skills. You should also have demonstrable commercial experience working on this type of environment and working as part of an innovative, fast-paced, agile development team. You will be part of a team of like-minded individuals with a passion for data and analytics working together to deliver the team goals and meet or exceed the expectations of business users. Any experience of the following tools and technology would be beneficial but not essential as you will have the opportunity to develop skills in these areas as part of this role:
If you are passionate about data, analytics and technology and are looking for an opportunity to join a forward-thinking innovative development team then this could be a great role for you.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business. This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases. Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!! |
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Business Intelligence Team Leader |
Leeds City Centre |
IT Systems & Web Development |
Permanent |
40 Hours |
11-Apr-2019 |
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We have an exciting opportunity for a Business Intelligence Team Leader working as part of our central Business Intelligence team.You will be leading a new team within the central Business Intelligence team to support the following functions:·
· Cloud Platforms (Google Cloud Platform, Microsoft Azure and AWS) · Restful API development\integration · Apache Kafka · Data Visualisation (specifically the use of Tableau Desktop and Tableau Server) · C# · Java · SQL Server Reporting Services · SQL Server Analysis Services
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Business Support Executive /BI Data Product Owner |
Leeds |
Business Support |
Permanent |
40 Hours |
09-Apr-2019 |
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Reporting to the Business Support Manager, the Business Support Executive will ensure all IT development projects are completed effectively, on time, within budget and achieve the intended business objectives. The successful candidate will have experience of working as a Product Owner. You will have excellent communication skills, both written and verbal, with the ability to engage and communicate with technical and non-technical stakeholders at all levels. You will have a passion for data and using data to highlight areas of strong or under performance. |
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Business Support Executive/ Single Customer View- Product Owner |
Leeds City Centre |
Business Support |
Permanent |
40 Hours |
09-Apr-2019 |
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Reporting to the Business Support Manager, the Business Support Executive will ensure all IT development projects are completed effectively, on time, within budget and achieve the intended business objectives.
As our BI Data Single Customer View Product Owner, you will act as an interface between business units, development and support teams whilst establishing strong relationships around the internal organisation. You will collaborate with key business stakeholders to understand their aspirations, define clear technical scope and facilitate the estimation, backlog maintenance, sprint planning and spring execution processes. You will also ensure that all work being carried out aligns with the Commercial requirements of the business. Working on our Single Customer View project, you will be responsible for managing a number of technical backlogs. You will work alongside our development, test and analysis teams to ensure that the technical solution fits the needs of the wider business, and also ensure all team members are fully aware of their duties and timescales throughout the project lifecycle, whilst continually providing progress reports to the business. You will have experience working with an Agile development team including the definition of user stories including the breakdown of epic level stories, facilitating and participating in the daily scrum meetings, sprint planning, sprint review and sprint retrospective meetings. The successful candidate will have experience of working as a Product Owner. You will have excellent communication skills, both written and verbal, with the ability to engage and communicate with technical and non-technical stakeholders at all levels. You will have a passion for data and using data to highlight areas of strong or under performance. Ideally you should have previous experience of working with a Business Intelligence team in a similar role. Familiarity with the Microsoft SQL Server BI stack and Single Customer Views would be beneficial as would experience using Microsoft Team Foundation Server for backlog maintenance and sprint delivery. In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business. This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases. Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!! |
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Business Support Executive/Product Owner |
Leeds City Centre |
Business Support |
Permanent |
40 Hours |
09-Apr-2019 |
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Business Support Executive/Product Owner - Third Party |
Leeds City Centre |
Business Support |
Permanent |
40 Hours |
09-Apr-2019 |
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Reporting to the Business Support Manager – Third Party, the Business Support Executive will ensure all IT development projects are completed effectively, on time, within budget and achieve the intended business objectives.
As Product Owner, you will act as an interface between business units, development and support teams whilst establishing strong relationships around the internal organisation, as well as external Third-Party software providers. You will collaborate with key business stakeholders to understand their aspirations, design and prepare clear specifications outlining requirements for Internal/Third Party development, produce clear acceptance criteria and facilitate with the estimation, backlog maintenance, development planning and delivery processes, ensuring that all work being carried out aligns with the commercial requirements of the business. Overall, you will ensure all team members are fully aware of their duties and timescales throughout the project lifecycle, whilst continually providing progress reports to the business. You will ideally have experience working with an Agile development team including the definition of user stories including the breakdown of epic level stories. You will also facilitate and participate in the daily scrum meetings, as well as regular progress meetings with our Third-Party providers. In addition, you will assist with the testing of new development items, bug fixes, software releases and support the Manager in triaging live issues with our Third-Party systems, whilst managing a queries inbox providing advice/solutions to our internal organisation. The successful candidate will ideally have experience of working as a Product Owner. Additionally, you will have excellent communication, both written and verbal, with the ability to engage and communicate with technical and non-technical stakeholders at all levels. Excellent working knowledge of Microsoft Office, particularly Excel, Word and Powerpoint, including the ability to format MI will be desirable. Familiarity with Microsoft Team Foundation Server for backlog maintenance and delivery would be beneficial. The ability to analyse data, produce reporting, identify problems and find solutions is essential. You will have a keen eye for detail and be creative, with the ability to design pages and layouts. You must be flexible and able to work in a high pressure but rewarding environment. In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business. This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases. Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays! |
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Business Systems Analyst |
Leeds City Centre |
Group IT |
Permanent |
40 Hours |
07-Mar-2019 |
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Reporting to the Project Office Manager of IT Project Office, the Business Systems Analyst will work in the wider IT Team and closely with business teams across the company to capture, document, and translate business needs to ensure the appropriate requirements are analysed and documented for each initiative.
You will use a variety of requirement elicitation techniques and documentation to ensure that business processes are fully understood, and will also be comfortable in defining and documenting IT system dependencies and integration to and for non-technical audiences. You will also provide wider overviews of IT use across the business to ensure that proposed solution developments meets the business requirement and is aligned to IT Strategy, and that proposed benefits are being realised. The successful candidate will have excellent communication skills, both written and verbal, with proven stakeholder management skills and the ability to build and maintain fantastic working relationships with 3rd party suppliers and colleagues at all levels. You will have previous experience of Facilitating and running workshops and interviews with relevant departments. Previous experience of scoping project requests with stakeholders and SME’s. You will be able to identify opportunities and make recommendation for changes/enhancements of business processes as well as being able to work with vendors to understand their solutions & their suitability for our business. You will be a pro-active self-starter who will use their initiative to solve problems and evolve internal processes and have the ability to motivate and encourage collaboration amongst Project Team members. The successful candidate must consult through-out the project lifecycle & post-implementation with the IT Project Team to ensure solution design, business requirements and IT Strategy are satisfied. In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business. This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases. Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!! (IT Systems) |
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Buyer - Engineering 6 month FTC |
Head Office, Leeds Bradford Airport |
Purchasing |
Fixed Term |
40 Hours |
03-Apr-2019 |
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Reporting to the Senior Buyer, the Buyer will join the Engineering Purchasing Team to procure and maintain the availability of aerospace components to support the Jet2.com fleet. This role is a 6 month fixed-term contract. You will help create and implement supplier development plans in line with performance, communication and conflict management whilst ensuring all material and logistical requirements are set for maintenance schedules. You will also be responsible for the progress of orders and manage transactions and contracts which will include quote comparisons to ensure minimal cost and maximum availability of components. In addition, you will evaluate and report on the day-to-day progression of orders to other business areas and continually look for opportunities to improve the service. The successful candidate will have a proven purchasing experience preferably in an aerospace environment and be able to demonstrate strong negotiation skills along with the ability to interpret and understand current market conditions. You will also bring a technical and commercial insight to the role with an operational and hands-on approach. In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business. This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases. Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!! |
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Cabin Crew - EMA |
East Midlands Airport |
Cabin Crew |
Fixed Term |
Rostered |
18-Feb-2019 |
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Join Jet2.com and take your career to new heights! Jet2.com is a leading leisure Airline and 3rd largest in the UK. In 2019 we will fly from 9 UK bases to The Mediterranean, the Canary Islands and great leisure cities across Europe and even New York in the winter. In addition, our award winning Jet2holidays tour operation continues to expand and in the last 12 months we've become the UK’s 2nd largest Tour Operator, providing ATOL licensed Package Holidays from across the UK. If you are interested in working and flying with the UK’s number one Airline on TripAdvisor and Which? 2018 Travel Brand of the Year, we are now accepting applications for our 2019 Cabin Crew Team! As a member of the team you are responsible we for the safety and comfort of all customers whilst onboard our aircraft. Working as One Team with your colleagues, your friendliness and passion for creating lasting memories for our customers will ensure they always receive a truly VIP service when flying with Jet2.com! Successful candidates will have a genuine passion for delivering outstanding customer service and the confidence to handle a variety of customer facing situations. With a positive and flexible approach, you will have the determination and resilience to work to tight timeframes, ensuring safety is a priority at all times. Delivering sales through service, you will promote our in flight products and will always have a smile on your face, no matter the time of day! Our Cabin Crew recruitment process is the same for all our bases. Only one application per candidate is permitted per season, therefore please only apply for your preferred base. All our opportunities for Summer 2019 are now live! Only apply to this position if you wish to be based at East Midlands Airport. In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business. This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases. Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!! |
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Cabin Interior Mechanic - Hangar Manchester |
Hangar, Manchester Airport |
Hangar Maintenance |
Permanent |
42 Hours |
19-Mar-2019 |
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Reporting to the Crew Chief, the Cabin Interior Mechanic will be responsible for the maintenance, repair and overhaul of the cabins on Jet2.com aircraft. This position ensures that our aircraft are presented to a high standard and the cabins are well maintained and fully functional. |
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Check Controller |
Hangar, Manchester Airport |
Hangar Maintenance |
Permanent |
40 Hours |
18-Feb-2019 |
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Based at Hangar, Manchester Airport and reporting to the Hangar Supervisor, the Check Controller is responsible for the coordination of planning, engineering, logistics and resource, leading up to and during the execution of each Base Maintenance input. You will play an integral part in the organisation and overseeing of each input on the allocated line of Maintenance. Working alongside the Crew Chief, the Check Controller will provide AMOS assistance to produce work flow plans, identifying critical path tasks as well as formulate man-hour resource plans. During each input you will keep abreast of all critical stages, providing daily updates to the Business and highlighting any potential issues to the work flow plan. In addition, the Check Controller will track Task Card progression and Work Orders on AMOS, ensuring they are closed by the Licensed Engineers. The successful candidate will ideally have experience of coordinating Maintenance Programmes in a EASA Part 145 Base Maintenance Environment. You must be highly organised, possess meticulous attention to detail and have the ability to work under pressure to regular deadlines. The Check Controller should also possess excellent communication skills and be able to liaise with colleagues at all levels of the business. In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business. This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases. Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!! Engineer |
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Compliance & Assurance Surveyor (Operations) |
Head Office, Leeds Bradford Airport |
Quality Assurance |
Permanent |
40 Hours |
04-Apr-2019 |
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Reporting to the Operations Safety & Compliance Manager, the Compliance & Assurance Surveyor (Operations) is responsible for ensuring that Jet2.com remains compliant with UK Civil Aviation Authority (CAA) and European Aviation Safety Agency (EASA) operational approvals. This position performs assurance based activities that contribute towards safety, performance and continuous improvements within Jet2.com Operational Teams, as well as third party contracted organisations. You will carry out audits, inspections and reviews of Team processes as well as assist with the development of Team Procedures. The Compliance & Assurance Surveyor (Operations) will produce audit reports and issue recommendations, quality notices and assist with compliance and assurance enquiries from various areas of the business. In addition, you will contribute to the maintenance of the Compliance & Assurance Manual, associated procedures, and Jet2.com’s Safety System ‘Safetyhub’. The successful candidate will ideally have an understanding of EASA regulations, IATA Industry Best Practice (AHM & IGOM) and recent airline experience. You will ideally have experience in Quality Systems or Compliance Monitoring, and have an understanding of Safety Management Systems. You will be organised, flexible and have outstanding attention to detail, as well as having excellent verbal and written communication skills. There will be a requirement to travel across the Jet2.com stations in the UK and overseas, often at short notice.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business. This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases. Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!! |
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Contact Centre Team Leader - Group Sales |
Leeds City Centre |
Call Centre Sales |
Permanent |
40 Hours |
29-Mar-2019 |
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Reporting to the Group Sales Manager, the Contact Centre Group Sales Team Leader will lead, coach and motivate their team of Group Travel Advisors to deliver a professional, quality VIP Customer service and exceed their sales targets at all times. This role will involve managing our Group team who manage our more complex bookings for groups of 10 customers or more. You will manage your team on a day to day basis, ensuring optimum customer service and sales are achieved. You will also be responsible for the recruitment, performance reviews and on-going coaching and development of your Team. Carrying out regular 1-2-1's, along with any formal HR procedures necessary as well as reporting on the Team’s performance and productivity are essential. Ensuring our customers receive a high standard of service at all times, you will make sure quality monitoring and mystery shopping is carried out regularly. The successful candidate will motivate, develop and inspire their Advisors to achieve great results. You will also be passionate about delivering a consistent VIP service to our customers and must have experience in a Contact Centre sales environment and have a knowledge of Contact Centre systems. Previous Group Travel experience would be beneficial. Strong communication and influencing skills are key. A flexible approach to working hours is required as you will work varying shift patterns including weekends and bank holidays. This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases. In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business. This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases. Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!! |
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Contractor |
Various |
Contracting |
Permanent |
40 Hours |
11-Apr-2019 |
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Opportunity to join the fast growing and dynamic Contracting Team as a Contractor. As an ambassador for Jet2holidays and reporting to a Contracts Manager the Contractor will share the responsibility for a designated geographical area within the Jet2holidays portfolio. The successful candidate should have the desire to progress into a Contracts Manager role over time. You will be involved in all aspects of the role assisting the Contracts Manager by loading and administering contracts ensuring that they are delivered to the business in line with the contracting lifecycle SLAs, managing and preparing MI, assisting with all aspects of reporting, developing and managing supplier relationships, following up on queries, managing email traffic, learning and using all relevant systems and MI and working closely with Revenue and Product Teams to ensure seamless process between the departments. You will have a commercial focus and must also demonstrate good interpersonal skills, the ability to work as a team member and yet be self - motivated as the role may involve long periods of working alone. Flexibility is key as areas may change depending on the operational needs of the business. |
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Contractor |
Various |
Contracting |
Permanent |
40 Hours |
19-Oct-2018 |
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Reporting to the Contracts Manager, the Contractor will share responsibility for designated destinations within the Jet2holidays portfolio. With the aim to progress into the role of Contracts Manager, you will be involved in all aspects of the role to ensure that each destination’s contracts are signed, administered and on sale in line with Company expectations.
Your key responsibilities will include assisting the Contracts Manager to secure the most competitive rates and terms. You will support colleagues from across the business, working collaboratively with Product, Revenue, Customer Services, Risk and Safety, Overseas, Legal and Finance, thus contributing to a seamless operation. In addition, you will share responsibility to load contracts, manage and interpret relevant MI and complete general administrative tasks relating to the contracting function. The successful candidate will have a commercial focus, be numerate and possess excellent attention to detail. With stamina and flexibility, you will be an effective team player with the ability to communicate successfully across all levels of the business but also willing to work on your own initiative. The ability to work to tight timescales is essential, along with good working knowledge of Microsoft Office, particularly Word and Excel. An additional European language is desirable though not essential. In return we offer an excellent salary and benefits package with great opportunities for progression in a dynamic and fast growing business which operates scheduled leisure flights to holidays destinations in the Mediterranean, the Canary islands and to Cities around Europe from our 9 UK bases. Help send our all-important customers on holiday with Jet2.com and Jet2holidays and become part of our successful team! |
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Contracts Executive |
Leeds City Centre |
Contracting |
Permanent |
40 Hours |
02-Jan-2019 |
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Reporting to the Contracts Executive Manager, the Contract Executive will support designated geographical areas within the Jet2holidays portfolio, ensuring all contracts are administered and processed in line with Company expectations.
In this key support role, assisting the Contractors and Contracts Managers, you will primarily be responsible for contributing towards a seamless operation by working with the Product, Data Control, Revenue and Finance Teams. You will load Supplier contracts, making sure they are processed accurately, in a timely manner and in line with Jet2holidays due diligence process. In addition, you will maintain and monitor various reports and systems, also offering regular support to the Contracts Executive Manager. The successful candidate will possess excellent IT skills, particularly in Word and Excel. Strong communication and organisation skills are essential. You must have a keen eye for detail and be able to work as part of a team, as well as individually. Any experience within a similar role in a Tour Operator would be highly desirable. In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business. This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases. Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!! |
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Contracts Executive - FTC |
Leeds City Centre |
Contracting |
Fixed Term |
40 Hours |
26-Mar-2019 |
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Reporting to the Contracts Executive Manager, the Contract Executive will support designated geographical areas within the Jet2holidays portfolio, ensuring all contracts are administered and processed in line with Company expectations. Please note this role is a fixed term contract.
In this key support role, assisting the Contractors and Contracts Managers, you will primarily be responsible for contributing towards a seamless operation by working with the Product, Data Control, Revenue and Finance Teams. You will load Supplier contracts, making sure they are processed accurately, in a timely manner and in line with Jet2holidays due diligence process. In addition, you will maintain and monitor various reports and systems, also offering regular support to the Contracts Executive Manager. The successful candidate will possess excellent IT skills, particularly in Word and Excel. Strong communication and organisation skills are essential. You must have a keen eye for detail and be able to work as part of a team, as well as individually. Any experience within a similar role in a Tour Operator would be highly desirable. In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business. This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases. Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!! |
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Contracts Manager |
Various |
Contracting |
Permanent |
40 Hours |
08-Apr-2019 |
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Reporting to the Regional Contracts Manager, the Contracts Manager will be an ambassador for Jet2holidays and responsible for a designated geographical area within the Jet2holidays portfolio.
You will take ownership of all buying and account management activities within this area, including but not limited to; securing the most competitive rates and conditions within the market, maintaining and sustaining long term mutually beneficial relationships; managing the briefs to ensure that the contracted product is delivered to the planned programme within the time frame, budgeted cash flows and risk levels agreed; and, delivering contracts within the agreed SLA for the contracting lifecycle. You will be the key contact for various Teams within the business (Product, Revenue, Operations, Contact Centre and Customer Delivery) so will need to be a team player with the ability to communicate across all levels of the business. You will be confident and comfortable presenting to the Senior Management Team. You will work closely with our Product Team to influence selection, highlighting and developing short/long term opportunities. Although this is a primarily a commercial role you will also be responsible for the development and training of a contractor therefore previous management experience or experience coaching and mentoring is highly desirable. Please note that flexibility is crucial as areas of responsibility may change depending on operational needs. To be successful in the role you will have previous experience within a Tour Operator, be highly numerate and analytical with the ability to make decisions based on complex information with strong commercial insight. You will need to be flexible and have the ability to work in a fast paced environment. You will have excellent communication skills and the ability to communicate at all levels with strong written and spoken English – additional foreign language advantageous. In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business. This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases. Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!! |
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Contracts Manager |
Various |
Contracting |
Permanent |
40 Hours |
19-Oct-2018 |
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Reporting to the Regional Contracts Manager, the Contracts Manager will be responsible for designated destinations within the Jet2holidays portfolio. You will be the key liaison between Jet2holidays and our overseas suppliers, ensuring that each destination’s contracts are signed, administered and on sale in line with Company expectations.
You will take ownership and manage the contracting function, which includes securing the most competitive rates and terms. In addition, you will take responsibility to ensure that the contracted product is delivered as planned, within the budgeted cash flow and risk level. A high standard of teamwork across the business is required, which will include working collaboratively with Product, Revenue, Customer Services, Risk and Safety, Overseas, Legal and Finance, thus contributing to a seamless operation. The Contracts Manager’s role also includes the responsibility to train and develop a Contractor, using the internal progression plan. The successful candidate will be highly commercial, numerate and possess excellent attention to detail with a proven track record in a similar role, ideally within a Tour Operator environment. The ability to speak a foreign language would be an advantage. With stamina and flexibility, you will be an effective team player with the ability to communicate successfully across all levels of the business. In return we offer an excellent salary and benefits package with great opportunities for progression within the UK’s 2nd largest Tour Operator which operates scheduled leisure flights to holidays destinations in the Mediterranean, the Canary Islands and to Cities around Europe from 9 UK bases. Help send our all-important customers on holiday with Jet2.com and Jet2holidays and become part of our successful team! |
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Credit Controller - FTC |
Leeds City Centre |
Finance |
Fixed Term |
40 Hours |
18-Mar-2019 |
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Reporting to the Credit Control Team Leader, the Credit Controller will play an important role in a high performing team, with responsibility for the prompt collection of payments, efficient query resolution, and accurate cash allocations. Please note this position is a 6 month fixed term contract/secondment.
In this exciting position you will be responsible for the timely chasing of all Jet2.com and Jet2holidays debt and allocation of all cash received into the relevant customers accounts. You will reconcile all sales ledger accounts and send statements, invoices and reminders to customers. In addition, you will maintain an effective and professional credit control system, identifying changes in payment patterns and maintaining accurate records of all chasing activity. Interacting with internal and external customers to ensure prompt query resolution and payment in line with our ‘no pay no fly’ ethos (Jet2.com) and in line with ABTA’s code of conduct (Jet2holidays) is vital to the success of this role. The successful candidate will have a high degree of self-motivation, be highly organised and have strong interpersonal skills. Previous credit control or travel industry experience would be advantageous for this position. To be considered for the role you will need strong IT Skills (Excel/Word/Outlook) along with GCSE’s in Maths and English. In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business. This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases. Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!! |
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Crew Analyst - Rosters/Fatigue |
Head Office, Leeds Bradford Airport |
Safety |
Permanent |
40 Hours |
17-Apr-2019 |
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Based at Leeds Bradford Airport, the Crew Analyst is responsible for providing comprehensive data analysis and trend identification support across a wide range of Crew Resource, Crew Planning and Fatigue Safety data. Through in-depth analysis of Pilot and Cabin Crew Rosters – both during and after production - as well as Fatigue Safety information, this position plays a vital role in the provision of effective management information and reporting to support ongoing improvements in Crew Rosters as we continue to grow.
The Crew Analyst will work with varied and wide ranging data sets relating to all aspects of our Crew Rosters and Fatigue Management System (FMS). As well as updating existing reports, you will frequently be required to generate new databases of information and proactively engage with many areas of the business to develop appropriate and timely reports. The Crew Analyst will also analyse Company and industry trends relating to rosters, flying hours and fatigue events, providing clear and concise reports on opportunities for continuous improvement. In addition, you will support senior management by providing valuable information and clear, consistent input to aid the business decision making process. The successful candidate will have experience of capturing and analysing large amounts of technical and non-technical data, providing timely and accurate management information. You will ideally have experience within a Flight Operations environment and a good understanding of effective use of databases and reporting tools. You will have excellent IT skills and the ability to present technical data in a clear and informative way. Above all, you will be able to work in a fast paced and dynamic environment. In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business. This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases. Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!! |
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Crew Planning Coordinator |
Head Office, Leeds Bradford Airport |
Sales & Planning |
Permanent |
40 Hours |
04-Apr-2019 |
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Reporting to the Crew Planning Supervisor, the Crew Planning Coordinator is responsible for the production of safe, legal, fair and equal rosters for all Jet2.com Flight Crew.
Your primary responsibility will be to ensure that all Flight Crew rosters adhere to Civil Aviation Authority (CAA) and Jet2.com guidelines including planning sufficient standby cover. You will plan and communicate all Flight Crew training requirements effectively and in a timely manner. In addition, you will play a key role in our cost conscious approach by minimising Flight Crew transport costs through efficient rostering. The successful candidate will be well organised, meticulous and have excellent attention to detail. With strong IT skills, you will have an analytical and forward thinking approach to problem solving. You will be an excellent communicator and a positive and supportive team member. In addition, you will thrive on working in a fast paced environment and demonstrate a “can do” attitude. Resource planning, Rostering or Crewing experience would be an advantage, but is not essential. In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business. This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases. Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!! |
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Crew Training Coordinator |
Head Office, Leeds Bradford Airport |
Sales & Planning |
Permanent |
Full Time |
10-Apr-2019 |
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Reporting to the Crew Training Supervisor, the Crew Training Coordinator will be responsible for the planning and scheduling of all Pilot and Cabin Crew training courses. You will work closely with both Crew Planning and all Crewing Teams in our Operations Control Centre (OCC), to ensure all training is confirmed on Crews rosters. |
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Customer Contact Trainer |
Leeds City Centre |
Learning & Development |
Permanent |
40 Hours |
10-Apr-2019 |
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An exciting opportunity has arisen within Jet2.com & Jet2holidays to join our established Learning & Development Team as a Customer Contact Trainer. Our L&D Team which is going through an exciting period of growth and change. As a team and business, we want to create memories for our colleagues that are unique in approach, simple to consume and always linked to the real world. We are currently looking to recruit an established L&D Trainer to join the team to support in the delivery of onboarding and upskill programmes within Jet2holidays Customer Contact Centre. This is an exciting time to join the team as we move to embrace a new way of learning, looking to blend the classroom, on the job and digital learning to create the perfect learning journeys for our colleagues. The role will report to the Training Manager for the Contact Centre and will be responsible for the delivery of our new starter inductions and ongoing colleague development programmes. Essential Skills include - • Strong facilitation skills across a range of subjects • Adaptable and flexible delivery style with the ability to facilitate to a wide range of audience types • Stakeholder management and engagement • Exceptional organisational skills with the ability to multi-task and work on numerous projects • Ability to work under pressure to tight time scales and deadlines • Engaging presentation and communication skills • Excellent rapport building skills • Good communication skills • Forward thinking and creative You will also ideally have experience of training within a contact centre environment, a formal L&D qualification such as CIPD or TAP and coaching qualifications. If you are forward thinking, creative and passionate about the development of people, this role could be the role for you! In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases. Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!
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Customer Helper - Duty Manager - Ramp: EMA |
East Midlands Airport |
Ramp Manager UK |
Permanent |
40 Hours |
26-Mar-2019 |
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At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday. Based at East Midlands Airport and reporting to the Customer Helper - Ramp Manager, the Customer Helper - Duty Manager is responsible for the day to day management of the Jet2.com airside operations, overseeing team performance and ensuring high standards of service delivery so our customers receive a fantastic service at all times. |
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Customer Helper - Duty Manager - BOJ |
Bourgas |
Overseas Airports |
Fixed Term |
40 Hours |
27-Feb-2019 |
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At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday. Reporting to the Regional Manager the Duty Manager is responsible for the day to day management of all Jet2.com operations at their airport, ensuring that Jet2.com and Jet2holidays customers constantly receive first class levels of customer service. Leading the airport operations, the Duty Manager will play a pivotal role in achieving our “On Time Performance” targets, investigating and making recommendations for improvements as well as ensuring the delivery of a VIP Customer experience through the Ground Operations Teams. This is a hands on role, interacting with our customers and being an ambassador for the delivery of our VIP Customer Service. You will work closely with the wider Jet2.com team and support the Regional Manager in key operational meetings, planning and resource management and ensure strict adherence to safety regulations by all service providers. The successful candidate will:
The successful candidate will have:
In return we offer:
This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases. |
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Customer Helper - Duty Manager - DBV |
Dubrovnik |
Overseas Airports |
Fixed Term |
40 Hours |
10-Apr-2019 |
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At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday. Reporting to the Regional Manager the Duty Manager is responsible for the day to day management of all Jet2.com operations at their airport, ensuring that Jet2.com and Jet2holidays customers constantly receive first class levels of customer service. Leading the airport operations, the Duty Manager will play a pivotal role in achieving our “On Time Performance” targets, investigating and making recommendations for improvements as well as ensuring the delivery of a VIP Customer experience through the Ground Operations Teams. This is a hands on role, interacting with our customers and being an ambassador for the delivery of our VIP Customer Service. You will work closely with the wider Jet2.com Team and support the Regional Manager in key operational meetings, planning and resource management and ensure strict adherence to safety regulations by all service providers. The successful candidate will:
The successful candidate will have:
In return we offer:
This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases. |
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Customer Helper - Duty Manager - FCO |
Rome |
Customer Helper UK |
Fixed Term |
40 Hours |
08-Apr-2019 |
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At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday. Reporting to the Regional Manager the Duty Manager is responsible for the day to day management of all Jet2.com operations at their airport, ensuring that Jet2.com and Jet2holidays customers constantly receive first class levels of customer service. Leading the airport operations, the Duty Manager will play a pivotal role in achieving our “On Time Performance” targets, investigating and making recommendations for improvements as well as ensuring the delivery of a VIP Customer experience through the Ground Operations Teams. This is a hands on role, interacting with our customers and being an ambassador for the delivery of our VIP Customer Service. You will work closely with the wider Jet2.com team and support the Regional Manager in key operational meetings, planning and resource management and ensure strict adherence to safety regulations by all service providers. The successful candidate will be responsible for:
The successful candidate will have:
In return we offer:
This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases. |
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Customer Helper - Duty Manager - PFO |
Paphos |
Overseas Airports |
Fixed Term |
40 Hours |
21-Feb-2019 |
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At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday. Reporting to the Regional Manager the Duty Manager is responsible for the day to day management of all Jet2.com operations at their airport, ensuring that Jet2.com and Jet2holidays customers constantly receive first class levels of customer service. Leading the airport operations, the Duty Manager will play a pivotal role in achieving our “On Time Performance” targets, investigating and making recommendations for improvements as well as ensuring the delivery of a VIP Customer experience through the Ground Operations Teams. This is a hands on role, interacting with our customers and being an ambassador for the delivery of our VIP Customer Service. You will work closely with the wider Jet2.com team and support the Regional Manager in key operational meetings, planning and resource management and ensure strict adherence to safety regulations by all service providers. The successful candidate will:
The successful candidate will have:
In return we offer:
This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases. |
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Customer Helper - Senior Duty Manager (FOH) - EMA |
East Midlands Airport |
Duty Manager UK |
Permanent |
40 Hours |
21-Mar-2019 |
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At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday. Reporting to the Customer Helper - Station Manager, the Customer Helper - Senior Duty Manager – Front of House (FOH) is responsible for the management of the Front of House Duty Management Team and overseeing the safe and efficient running of the Jet2.com operation whilst liaising with service providers in ensuring the best customer service is delivered in all areas of the operation. Leading the Front of House operational teams at the airport, the Senior Duty Manager – Customer Helper (FOH) will play a pivotal role in achieving our “On Time Performance” targets, investigating and making recommendations for improvements as well as ensuring the delivery of a VIP Customer experience through the Front of House Ground Operations Team. You will work closely with the wider Jet2.com team and support or deputise for the Customer Helper – Station Manager in key operational meetings as well as assisting with budgets, planning and resource management and ensure strict adherence to safety regulations by all service providers. As line manager for Customer Helper – Duty Manager team, you will be responsible for the development and management of team of four, with indirect responsibility for the wider front of house population. This is a varied and fulfilling role with significant people and operational responsibility. The successful candidate will already be demonstrating Role Model behaviours. You will have a proven track record of managing large teams in a fast paced, customer focused environment, with the ability to show flexibility and forward thinking in challenging operational situations. We are looking for an inspirational leader, committed to the development of others who shares our passion for delivering the highest standards in customer service and safety. Excellent administration skills are required, including rostering, KPI management and SLA monitoring. Strong operational experience within an airport environment is essential for this role and you will ideally have experience of managing/building relationships with service providers and senior stakeholders In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business. This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases. Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!! |
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Customer Helper - Station Co-ordinator - AYT |
Antalya |
Administrator - Ground Ops |
Fixed Term |
40 Hours |
15-Apr-2019 |
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At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday. After another exciting year of growth for Jet2.com and Jet2holidays, we now have some great opportunities for Station Coordinators to join our Ground Operations Team on full time Fixed Term contracts. Reporting to the Duty Manager, the Customer Helper - Station Coordinator will play a key role in the safe and punctual ground handling operation at Jet2.com destinations in Turkey, with a focus on Antalya, ensuring that Jet2.com customers constantly receive first class levels of customer service. This is a Fixed Term contract position until 31st of October 2019. The successful candidate will be responsible for:
The successful candidate will have:
In return we offer:
This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases. |
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Customer Helper - Station Co-ordinator - BOJ |
Bourgas |
Overseas Airports |
Fixed Term |
40 Hours |
25-Mar-2019 |
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At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday. After another exciting year of growth for Jet2.com and Jet2holidays, we now have some great opportunities for Station Coordinators to join our Ground Operations Team on full time Fixed Term contracts. Reporting to the Duty Manager, the Customer Helper - Station Coordinator will play a key role in the safe and punctual ground handling operation at Jet2.com destinations in Bulgaria, with a focus on Bourgas, ensuring that Jet2.com customers constantly receive first class levels of customer service. This is a Fixed Term contract position until 30th of September 2019. The successful candidate will be responsible for:
The successful candidate will have:
In return we offer:
This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases. |
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Customer Helper - Station Co-ordinator - KGS |
Kos |
Overseas Airports |
Fixed Term |
40 Hours |
25-Feb-2019 |
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At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday. After another exciting year of growth for Jet2.com and Jet2holidays, we now have some great opportunities for Station Coordinators to join our Ground Operations Team on full time Fixed Term contracts. Reporting to the Duty Manager, the Customer Helper - Station Coordinator will play a key role in the safe and punctual ground handling operation at Jet2.com destinations in Greece, with a focus on Kos, ensuring that Jet2.com customers constantly receive first class levels of customer service. This is a Fixed Term contract position until 31st of October 2019. The successful candidate will be responsible for:
The successful candidate will have:
In return we offer:
This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases. |
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Customer Operations Co-ordinator |
Head Office, Leeds Bradford Airport |
Operations Control |
Permanent |
40 Hours |
18-Apr-2019 |
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Reporting to the Customer Operations Duty Manager, the Customer Operations Coordinator will provide a VIP service to all Jet2.com and Jet2holidays customers whilst they are on holiday, ensuring any problems are resolved and customer welfare is maintained at the highest level. This is a full time role working on a rostered shift basis – days and nights, including Bank Holidays. You will play a vital role in supporting our customers during their holiday, 24 hours a day, 7 days a week. You will effectively implement the company welfare policy in accordance with EU regulations, Jet2.com and Jet2holidays standards and make sure all our customers receive a VIP service. You will assist and advise our customers who contact us through our Jet2holidays 24/7 Customer Helpline, offering as much assistance as possible. By supporting our representatives overseas you will resolve any issues relating to in-resort challenges or complaints and ensure we are offering appropriate resolutions so our customers can enjoy their holiday. In addition, you will be responsible for writing and issuing customer information letters and manage the process in relation to disruptive passengers, ensuring all relevant teams are informed of any actions taken. You will also be responsible for the accurate reporting and logging of all incidents and actions taken. The successful candidate will have up to date knowledge of relevant airline operations and customer service legislation. Effective decision making skills and excellent communication skills are a must, along with a genuine passion for delivering a VIP customer experience. Proven prioritisation and problem solving skills are a must with the highest standards and attention to detail also required in the role. In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business. This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases. Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!! Ref:Ops
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Customer Operations Co-ordinator - Fixed Term 6 Months |
Head Office, Leeds Bradford Airport |
Operations Control |
Fixed Term |
40 Hours |
20-Mar-2019 |
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Reporting to the Customer Operations Duty Manager, the Customer Operations Fixed Term Coordinator will provide a VIP service to all Jet2.com and Jet2holidays customers whilst they are on holiday, ensuring any problems are resolved and customer welfare is maintained at the highest level. This is a full time role on a Fixed Term - 6 Month Basis working on a rostered shift basis – days and nights, including Bank Holidays. You will play a vital role in supporting our customers during their holiday, 24 hours a day, 7 days a week. You will effectively implement the company welfare policy in accordance with EU regulations, Jet2.com and Jet2holidays standards and make sure all our customers receive a VIP service. You will assist and advise our customers who contact us through our Jet2holidays 24/7 Customer Helpline, offering as much assistance as possible. By supporting our representatives overseas you will resolve any issues relating to in-resort challenges or complaints and ensure we are offering appropriate resolutions so our customers can enjoy their holiday. In addition, you will be responsible for writing and issuing customer information letters and manage the process in relation to disruptive passengers, ensuring all relevant teams are informed of any actions taken. You will also be responsible for the accurate reporting and logging of all incidents and actions taken. The successful candidate will have up to date knowledge of relevant airline operations and customer service legislation. Effective decision making skills and excellent communication skills are a must, along with a genuine passion for delivering a VIP customer experience. Proven prioritisation and problem solving skills are a must with the highest standards and attention to detail also required in the role. In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business. This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases. Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!! Ref:Ops
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Customer Operations Co-ordinator & Development Coach |
Head Office, Leeds Bradford Airport |
Operations Control |
Permanent |
40 Hours |
18-Apr-2019 |
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Reporting to the Customer Operations Duty Manager and working closely with the Operations Training and Standards Manager - the Customer Operations Co-ordinator & Development Coach will be responsible for identifying coaching needs and implementing the relevant coaching solutions based on both business and customer needs that will meet the requirements of a fast paced business. Working closely with the Customer Operations key stakeholders to ensure our targets are being achieved and improvements are being actively implemented to enhance the customer experience at every opportunity. This is a full time role working Monday to Friday within Customer Operations in the Operations Control Centre at Low Fare Finder House – Leeds Bradford Airport. You will play a vital role in supporting and coaching the Customer Operations team and providing feedback on quality and development needs to the Duty Managers. You will ensure that the team are providing all customers a VIP service to Jet2.com and Jet2holidays standards. In addition, you will be responsible for ensuring that all documentation relating to quality within the team is completed, monitored and maintained. Your insight will contribute to continuous improvement within the Customer Operations Team. You will also assist with the inductions of new team members, providing quality training and ensuring a consistent approach is maintained across the team. The successful candidate will have up to date knowledge of quality assessment and how to maintain high levels of quality in a fast paced call centre environment. Excellent communication skills are a must, along with a genuine passion for delivering a VIP customer experience. Proven experience of managing changing priorities whilst maintaining the highest standards and attention to detail also required in the role. In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business. This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases. Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!! Ref:Ops
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Customer Service Advisor - Part Time: Leeds City Centre |
Leeds City Centre |
Call Centre Sales |
Permanent |
20 Hours |
15-Apr-2019 |
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Reporting to the Contact Centre Team Leader, our Customer Service Advisors - Part Time are responsible for all pre travel communications with our Jet2.com and Jet2holidays customers.
As a valued Customer Service Advisor within our fun and friendly Contact Centre in Leeds City Centre, you will play an essential role in delivering a VIP customer experience in every interaction you have with our customers. You will receive a wide range of enquiries from our customers and Trade Partners regarding their holiday or flight only bookings, such as amendments, cancellations or payments. Predominantly working over the phone, with a focus on getting it right first time, you will ensure that our customers receive a full and accurate resolution to their enquiry in a friendly and professional manner. We do not require any specific work experience for the role as you will undergo a fantastic induction programme if successful. However, you will need to be self-motivated and a team player with a passion for delivering excellent customer service. You will pride yourself on your organisational and communication skills, have a flexible approach to your working hours and also have outstanding attention to detail. The start date for these roles is the 20th May and the training hours will be full time Monday to Friday 8.30 - 5.30pm for the first 3 weeks and then onto your 20 hour part time shift pattern for the remainder of the training. The part time shift pattern for this role is: Monday, Tuesday and Thursday 5pm - 9pm and Sunday 9am - 6pm In return, we offer an industry leading salary of £9,896.5 per annum with fantastic opportunities for progression in a rapidly growing business. You will also have the opportunity to go on Educational Trips, visiting some of our most popular resorts overseas so you can share your first hand Jet2holidays experience with our customers and deliver a truly VIP service every time. This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases. Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!! |
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Customer Service Executive Admin Support |
Leeds City Centre |
Customer Service |
Permanent |
40 Hours |
18-Feb-2019 |
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At Jet2holidays and Jet2.com we always strive to provide excellent customer service in everything we do. We do recognise, however, that from time to time things do go wrong and it is the way we deal with a customer’s complaint which makes the difference. Our Customer Service Executive Support team will be integral part in ensuring we resolve our customers concerns as efficiently as possible. You will play a key part in assessing correspondence and liasing with internal departments and third party suppliers to fully investigate points raised, offering a VIP customer service always. Reporting into the Customer Service Team Leader and supporting the Customer Service Executive team, the role will involve taking a wider view of customer communication, identifying any trends and will work to strict company performance indicators.You will be responsible for ensuring we meet service level requirements at company and regulatory level as well as the assessment complaints, refunds and recoveries in accordance with our company guidelines. You will also be required to undertake management of documentation including logging and archiving hard copy correspondence for the Customer Service team in line with GDPR guidelines. You will also assist with other duties or projects from time to time, ensuring effective communication with relevant stakeholders throughout the business. The ideal candidate will be a strong communicator with high attention to detail, an organised approach and the ability to work to tight timescales in a fast paced, regulated environment. Resolution focused, you will be passionate about ensuring we do all we can to deliver a high standard of service delivery. If successful, you will be required to undertake and pay for a basic Criminal Record Check (CRC). This is due to the access that the teams within this area have to the reservations systems and the data held within. In return, we offer a competitive salary and benefits package with opportunities for progression in a growing business. This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases. Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!! |
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Data Scientist |
Leeds City Centre |
Marketing |
Permanent |
40 Hours |
11-Apr-2019 |
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Reporting to the General Manager, Data Science the Data Scientist will be a key part of the Data Science Team, executing the data science strategy and bringing together multiple large data sources for effective use across the business. You will be able to query and gain deep insights from the data giving the wider business the ability to act upon these.
In this exciting new role you will be expected to collaborate with internal teams across the business and identify, and collaborate with, stakeholders across the wider group. You will use machine learning and statistical modelling tools to generate customer, marketing and commercial Insight, which in turn will inform marketing strategy, pricing & product development for the business. You will identify efficiencies in the use of data across its lifecycle, reducing data redundancy, structuring data to ensure efficient use of time and ensuring retained data/information provides value to the organisation and remains in-line with legitimate business and/or regulatory requirements. You will create algorithms and models to understand how changes in metrics in one area of the business impact other areas. You will be working with multiple teams across the business to deliver the data science roadmap. The successful candidate will be highly numerate with a statistical background, experienced in using R, Python or similar statistical analysis package. You will have strong SQL skills and the ability to create clear data visualisations in tools such as Tableau or Power BI. You will have developed and deployed predictive models using machine learning frameworks and worked with big data technologies. You will be skilled in gathering data from multiple sources and in multiple formats with knowledge of data warehouse design, logical and physical database design and challenges posed by data quality. You will have demonstrable experience in cleansing and enriching of data, you must also be able to interpret business requirements in terms of data architecture, database technology and data model design. In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business. This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases. Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!! |
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Database Marketing Analyst |
Leeds City Centre |
Marketing |
Permanent |
40 Hours |
19-Mar-2019 |
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Reporting to the Database Marketing Manager, the Database Marketing Analyst will assist in driving efficiencies in marketing activities by using customer information to increase conversion and reduce market spend. In this role you will run a suite of models aimed at influencing the targeting of customers, including segmentation, lifetime value and RFM models producing reports on Customer analysis, purchase patterns and marketing analysis ensuring they are disseminated in a timely and accurate manner. Working closely with the Database Marketing Manager and Senior Modelling & Insight Analyst you will seek opportunities to improve the existing model portfolio, removing obsolete models and adding new models as required. You will build relationships with internal Marketing teams and work with external vendors to provide additional insight. You will also fill in for the Senior Database Marketing Analyst in meetings and other activities. The successful candidate will have experience in customer analysis and/or database marketing. Experience of writing queries in SQL in order to organise and manipulate complex data for use in analysis would be an advantage. Strong written and verbal communication skills are essential and you will be comfortable presenting to Senior Management. You will need to be a commercial thinker with a focus on data analysis. Advanced Excel and PowerPoint skills are also required. In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business. This is a great opportunity to be part of an exciting, forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases. Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!! |
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Destination Manager - Fuerteventura |
Fuerteventura |
Overseas |
Fixed Term |
40 Hours |
18-Apr-2019 |
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Jet2holidays is the UK’s 2nd largest Tour Operator, providing ATOL licensed Package Holidays to destinations in the Mediterranean, the Canary Islands and to European Leisure Cities with scheduled leisure flights by our award-winning airline Jet2.com. We have fantastic opportunity at Jet2holidays to join our Overseas Team in Fuerteventura as a Destination Manager for Summer 2019. Reporting to the Regional Manager, the Destination Manager will work as part of the Jet2holidays Overseas Management Team and be responsible for the planning, performance and service delivery of Jet2holidays across the destination. As part of the Overseas Management Team, you will be responsible for overseeing and driving the performance of a large team and service delivery of Jet2holidays across Fuerteventura, assisting our local agents in line with our agreed service levels, operations and ensuring that company policies, procedures and values are followed at all times. Part of your role will be to carry out regular visits to all resorts within the destination to ensure KPI’s are being achieved by working with key stakeholders and providing ongoing coaching and development of the overall team. You will also ensure that branding guidelines are adhered to and that updates are distributed as and when required. To be successful in this role you will have proven customer service and operational management experience gained from working with a tour operator, along with excellent team leadership and motivational skills. You’ll be confident in dealing with difficult situations and taking them to a positive conclusion. Accommodation is provided with this role, along with travel, insurance and fantastic career development opportunities. In return, we offer a competitive salary on a UK contract, combined with excellent opportunities for progression in a growing business. If you are interested in joining the UK’s 2nd largest Tour Operator and Which? 2018 Travel Brand of the Year, why not apply now?!
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DevOps Engineer |
Leeds City Centre |
IT Systems & Web Development |
Permanent |
40 Hours |
18-Apr-2019 |
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Reporting to the Platform Ops Manager we are looking for an experienced DevOps Engineer to join the team responsible for deploying our e-commerce and back office applications. This is an essential role in a team that deployed 10,000 updates to 150 applications last year - which processed over £2 billion of revenue. Key Skills
Core Responsibilities
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business. This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and European Leisure Cities from our 9 UK bases. Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!IT Systems |
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Digital Business Analyst |
Leeds City Centre |
Business Support |
Permanent |
40 Hours |
09-Apr-2019 |
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Reporting to the Business Analyst Manager, the successful Business Analyst will work closely with business teams across the company to understand, document and deliver requirements associated with significant business problems and opportunities.
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Digital Learning Coordinator - Fixed Term |
Leeds City Centre |
Learning & Development |
Fixed Term |
Full Time |
12-Apr-2019 |
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Reporting to the Digital Learning Manager, the Digital Learning Coordinator will work as part of the Learning & Development Team, supporting the drive and evolution of the digital learning strategy within Jet2.com and Jet2holidays. This is a Fixed Term role until 31st March 2020. |
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Dispatchers - LBA |
Leeds Bradford Airport |
Dispatcher UK |
Fixed Term |
30 Hours |
28-Mar-2019 |
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At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday. After our fantastic success in 2018, we now have some great opportunities for Dispatchers to join our Ground Operations Team at Leeds Bradford Airport on a seasonal contract basis until 3rd November 2019. Reporting to the Station Control Team, this role is responsible for facilitating the safe and efficient dispatching of our aircraft. Key responsibilities include -
Working in all weather conditions, this is a varied and fulfilling role with essential operational responsibility. This position involves working on a rostered shift basis and requires flexibility to support the operation.
The successful candidate will already be demonstrating Role Model behaviours. Previous experience within a Ground Operations environment and an understanding of the technical aspects of the turnaround process is required and you will ideally have previous dispatch or turnaround supervisory experience. With a positive and conscientious approach, you will have strong teamwork skills, along with the ability to organise and prioritise effectively and ensure the safety of our customers, yourself and your team. For all our airside roles you must hold a full UK Driving Licence and pass a Medical, administered by the airport. We offer a competitive salary as well as full training, free car parking and fantastic opportunities for progression in a growing business! This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases. Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!! |
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Dispatchers - MAN |
Manchester Airport |
Dispatcher UK |
Fixed Term |
30 Hours |
22-Mar-2019 |
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At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday. After our fantastic success in 2018, we now have some great opportunities for Dispatchers to join our Ground Operations Team at Manchester Airport on a seasonal contract basis until 3rd November 2019. Reporting to the Station Control Team, this role is responsible for facilitating the safe and efficient dispatching of our aircraft. Key responsibilities include -
Working in all weather conditions, this is a varied and fulfilling role with essential operational responsibility. This position involves working on a rostered shift basis and requires flexibility to support the operation.
The successful candidate will already be demonstrating Role Model behaviours. Previous experience within a Ground Operations environment and an understanding of the technical aspects of the turnaround process is required and you will ideally have previous dispatch or turnaround supervisory experience. With a positive and conscientious approach, you will have strong teamwork skills, along with the ability to organise and prioritise effectively and ensure the safety of our customers, yourself and your team. For all our airside roles you must hold a full UK Driving Licence and pass a Medical, administered by the airport. We offer a competitive salary as well as full training, free car parking and fantastic opportunities for progression in a growing business! This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases. Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!! |
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Dispatchers - AGP |
Malaga |
Dispatcher Spain |
Fixed Term |
20 Hours |
04-Apr-2019 |
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At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday. After another exciting year of growth for Jet2.com and Jet2holidays, we now have some great opportunities for Dispatchers to join our Ground Operations Team on a part time Fixed Term contract. Reporting to the Station Controller, the Dispatcher is responsible for:
The successful candidates must have:
In return we offer:
This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases. |
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Dispatchers - ALC |
Alicante |
Dispatcher Spain |
Fixed Term |
20 Hours |
08-Mar-2019 |
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At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday. After another exciting year of growth for Jet2.com and Jet2holidays, we now have some great opportunities for Dispatchers to join our Ground Operations Team on a part time Fixed Term contract. Reporting to the Station Controller, the Dispatcher is responsible for:
The successful candidates must have:
In return we offer:
This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases. |
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Dispatchers - PMI |
Palma Mallorca |
Dispatcher Spain |
Fixed Term |
20 Hours |
06-Feb-2019 |
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At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday. After another exciting year of growth for Jet2.com and Jet2holidays, we now have some great opportunities for Dispatchers to join our Ground Operations Team on a part time Fixed Term contract. Reporting to the Station Controller, the Dispatcher is responsible for:
The successful candidates must have:
In return we offer:
This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases. |
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Dispatchers - TFS |
Tenerife |
Dispatcher Spain |
Fixed Term |
20 Hours |
12-Feb-2019 |
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At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday. After another exciting year of growth for Jet2.com and Jet2holidays, we now have some great opportunities for Dispatchers to join our Ground Operations Team on a part time Fixed Term contract. Reporting to the Station Controller, the Dispatcher is responsible for:
The successful candidates must have:
In return we offer:
This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases. |
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Drivers (Resort Flight Check-In) - FUE |
Fuerteventura |
Resort Check In |
Fixed Term |
30 Hours |
12-Mar-2019 |
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At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.
The successful candidates will have:
In return we offer:
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Drivers (Resort Flight Check-In) - Girona |
Girona |
Resort Check In |
Fixed Term |
30 Hours |
04-Mar-2019 |
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At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday. After another exciting year of growth for Jet2.com and Jet2holidays, we have some great opportunities for Drivers to join our Resort Flight Check-In Team on part-time Fixed Term contracts. Our Drivers provide operational support between our Resorts and the airport, on an early morning, afternoon or split-shift basis Monday to Sunday.
The successful candidates will have:
In return we offer:
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Drivers (Resort Flight Check-In) - LPA |
Gran Canaria |
Resort Check In |
Fixed Term |
30 Hours |
04-Mar-2019 |
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At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday. After another exciting year of growth for Jet2.com and Jet2holidays, we have some great opportunities for Drivers to join our Resort Flight Check-In Team on part-time Fixed Term contracts. Our Drivers provide operational support between our Resorts and the airport, on an early morning, afternoon or split-shift basis Monday to Sunday.
The successful candidates will have:
In return we offer:
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Drivers (Resort Flight Check-In) - TFS |
Tenerife |
Resort Check In |
Fixed Term |
30 Hours |
05-Feb-2019 |
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At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.
The successful candidates will have:
In return we offer:
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Duty Manager - MAH |
Menorca |
Duty Manager Spain |
Fixed Term |
40 Hours |
19-Feb-2019 |
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At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday. After another exciting year of growth for Jet2.com and Jet2holidays, we have a great opportunity for a Duty Manager to join our Ground Operations Team on a full time Fixed Term contract. Reporting to the Station Manager, the Duty Manager is responsible for
Working on a shift basis, this is a varied and fulfilling role with significant people and operational responsibility. The successful candidate will be:
In return, we offer the following:
This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.
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Engine Data Analyst - 15 month FTC |
Head Office, Leeds Bradford Airport |
Powerplant |
Fixed Term |
40 Hours |
18-Feb-2019 |
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Reporting to the Head of Powerplant, the Engine Data Analyst is responsible for the extraction and analysis of all appropriate Powerplant data from the relevant systems used in Management reporting of Engineering Maintenance. This position is a 15 month fixed term contract. You will be responsible for extracting operational and administrative data from the Aircraft Maintenance Operating System (AMOS), to be incorporated in all reporting activity across Powerplant and related support functions. The Engine Data Analyst will manage the tracking of Life Limited Parts as well as the configuration of all Engine and APU Assemblies in AMOS. You will ensure all tasks relating the Department such as engine changes are recorded correctly and produce the required aircraft onboard documents. The successful candidate will have experience of Database control and management, ideally within an Aerospace or Engineering background. You will have excellent attention to detail and the ability to work co-operatively and flexibly, whilst maintaining strong working relationships at all business levels. You will possess strong IT and Excel skills, knowledge of AMOS, EFPAC and Aerobytes software would be highly desirable. In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business. This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases. Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!! |
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Engineering Administration Assistant |
Head Office, Leeds Bradford Airport |
Engineering Administration |
Permanent |
25 Hours |
18-Apr-2019 |
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Reporting to the GM – Engineering Administration, the Engineering Administration Assistant is responsible for providing the Engineering Administration and Engineering Stores teams with administrative support. You will assist with the tracking of Leave, Sickness, Holiday pay along with the compilation of the monthly overtime and allowance returns for Engineering colleagues, whilst supporting the transition to a new computerised process. The Engineering Administration Assistant will play a vital role in supporting with commercial compliance across the Engineering team, through the effective monitoring of Engineering expenditure, timely processing of invoices and the administration of Purchase Orders through the Jet2.com Purchase 2 Pay approval system. In addition, you will support in the administration of IT requirements for Engineering, including equipment ordering and distribution, the updating of Digital Signage and tracking the issue of personal equipment. This is a part-time role, working 25 hours per week, 5 hours per day. The successful candidate will be confident, have excellent administration experience including strong written and verbal communication skills. You must be proactive, willing to work under your own initiative, whilst being able to adhere to tight timescales and be adaptable to work within a dynamic and changeable business. You should have experience of Microsoft Office packages, particularly Excel, Word and PowerPoint, with the ability to produce clear and concise reports. Attention to detail is also a key requirement of the role. In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business. This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases. Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!! |
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Fatigue Safety Investigator |
Head Office, Leeds Bradford Airport |
Safety |
Permanent |
40 Hours |
17-Apr-2019 |
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Reporting to the Fatigue System Supervisor, the Fatigue Safety Investigator is responsible for assisting the day to day management of the Jet2.com Fatigue Management System (FMS), applying EASA Flight Time Limitation (FTL) and Fatigue Management best practice principles to the Company’s Safety Management System (SMS).
Reviewing Crew Fatigue Safety Reports and assessing incidents and near misses, you will ensure the provision of a comprehensive response, as well as the collation of information and the identification of trends used by management for strategic decision making in the Fatigue Safety Action Group (FSAG). You will promote the Jet2.com Just Culture and the anonymous, confidential reporting facility, in accordance with Company’s Safety Management System. In addition, assisting in the design and presentation of training material for Fatigue is critical to the success of this role. The successful candidate will have previously operated as Cabin Crew or as a Pilot, and will therefore have a good understanding of operating a flying roster. You will have a strong knowledge of the aviation industry and will demonstrate a logical and analytical approach to problem solving. As the focal point for Crew Fatigue you will be approachable and empathetic whilst offering a high level of discretion and confidentiality. The Fatigue Safety Investigator will also have excellent IT skills, particularly with MS Office applications and It would also be desirable if you are able to demonstrate experience of managing a database, preferably within an Airline Operations or Safety environment. After a period of training, it is expected that this role will work on a rostered shift pattern - 4 days on, 4 days off. In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business. This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases. Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!! |
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Flight Safety Analyst |
Head Office, Leeds Bradford Airport |
Safety |
Permanent |
40 Hours |
08-Apr-2019 |
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Reporting to the GM - Flight Safety, the Flight Safety Analyst is responsible for managing and maintaining the Jet2.com Flight Data Monitoring programme as part of the larger Safety Management System. This is an excellent opportunity for an individual with a passion for aviation safety to join a successful and motivated Team.
You will conduct and allocate safety investigations as well as carrying out risk assessments of hazards, occurrences and incidents. You will manage the Jet2.com risk register, conduct safety audits and provide safety management system training when required. In addition, you will promote the Jet2.com Just Culture, carrying out recurrent and initial training to Flight Deck Crews. The successful candidate will have an in depth understanding of the aviation industry and demonstrable experience of managing a database, preferably within an Airline Operations environment. You will have a logical and analytical approach to problem solving, and will be approachable, discreet and reliable. You will also have excellent IT skills, particularly with MS Office applications. Any previous experience as a Pilot would be highly desirable. In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business. This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases. Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!! |
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Flight Simulator Mechanic |
Bradford |
Flight Training |
Permanent |
40 Hours |
16-Jan-2019 |
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Reporting to the Simulator Technical Manager, the Flight Simulator Mechanic will work closely with the Flight Simulator Engineers to ensure that all Jet2.com Simulators are fully functional and fit for purpose, allowing our Aircrew and Cabin Crew training to take place as scheduled.
The Flight Simulator Mechanic will perform preventative and routine maintenance tasks on all Simulator systems and associated devices. This will include mechanical, electrical, visual display and hydraulic systems. You will complete testing and verification of system performance through the running of automated tests and assist in the diagnosis of defects. The Flight Simulator Mechanic will also ensure effective stock control measures are in place for spares requirements, as well as maintaining all relevant documentation in accordance with Company Policy and regulatory requirements. The successful candidate will have experience in a technical support role, ideally within Aviation. You will be proficient in fault identification and rectification and have the ability to work on mechanical and electrical systems alike. With strong IT skills and a logical and methodical approach, you will be comfortable working with complex machinery. In addition, the Flight Simulator Mechanic will have excellent verbal and written communication skills as you will be required to brief and debrief Crew on a regular basis. After a period of training, the Flight Simulator Mechanic will work on a rostered 4 on, 4 off shift pattern. In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business. This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases. Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!! |
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Front End Developer |
Leeds City Centre |
Marketing |
Permanent |
40 Hours |
09-Apr-2019 |
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Here at Jet2.com and Jet2holidays the customer is VIP, we strive to exceed expectations. We work together as One Team in an Agile environment and we all drive a culture of change, inspiring and motivating each other to continuously improve current ways of working. We believe that our open and honest culture combined with great opportunities for learning makes Jet2.com and Jet2holidays a great place to work and leads to better service for our all-important customers.
What you’ll be doing We need a Front End Developer to join the evolving Front End Development Team at Jet2.com & Jet2holidays. The team are responsible for building new and exciting user centred developments and interpreting graphic visual or interaction designs in HTML, CSS and JavaScript. In this exciting opportunity, you will build production ready interfaces that work cross platform for the Jet.com and Jet2holidays websites. Experience building with HTML5/CSS and Javascript (ES6) is essential in the role. You'll be able to spot and fix cross device/browser issues, including desktop, tablet and mobile. Confident within an Agile environment, you will thrive on working as a team to deliver high quality, high performant sites. Who you are You’ll be a strong Front End Developer with a portfolio to prove it. With an increasing number of mobile visitors you’ll be experienced in building responsive mobile experiences. You’ll be able to bridge the gap between design and technology, being able to think and speak the language of the UX designers and technical teams. Experience with SASS,Vue.js, Gulp, Webpack tools and Git are desirable. You should be comfortable building components for CMS and have a deep understanding of usability and accessibility standards and approaches. Being a good communicator in this role is crucial. What we’re offering We offer an excellent salary and a great benefits package with fantastic opportunities for progression in a growing business. Next steps If you are interested in this position, click the Apply button NOW! (IT Systems) |
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General Manager - Eastern Med |
Leeds - With Extensive Travel |
Overseas |
Permanent |
Full Time |
24-Dec-2018 |
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Reporting to the Head of Overseas, the General Manager - Eastern Med will own the planning, development and product delivery of Jet2holidays Eastern Med to achieve Company targets and deliver industry leading service in a fast changing competitive environment.
You will be responsible for the strategy, planning and delivery process for all our direct and third party resources to cover performance, forecasting and utilisation of people, product delivery, supplier quality, equipment and logistics to hit all Company targets and deliver industry leading service. Responsible for the Customer Service Promise you will secure and manage budgets to deliver this with the support of the Head of Overseas. You will also own the forecasting and planning while achieving operational flexibility and agility to respond to operational and environmental impacts and influences. The delivery of industry leading service by ensuring efficient and effective processes throughout the whole holiday experience maximising customer facing time and availability of Resort Customer Helper (Reps) in Hotels is vital to the success of this role. In addition, you lead and motivate a team that consistently strive to exceed expectations with consistent performance management and identification of individual and team training requirements. You will be a role model for our Leadership Framework. To be successful in this role you will have a proven track record in a similar role, Tour Operator operational experience is essential, and have experience in strategic design, planning and delivery to meet ambitious company targets. You will be highly numerate, have high attention to detail and have excellent communication and people management skills with a history of managing and developing remote teams and delivering high team performance. Excellent working knowledge of MS Office, Project Management and Jet2holidays resorts is also required. The role will require frequent travel overseas which may include some weekends In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business. This is a great opportunity to be part of an exciting, forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases. Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!! Key Positions |
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General Manager - Flight Safety |
Head Office, Leeds Bradford Airport |
Safety |
Permanent |
Full Time |
17-Jan-2019 |
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Jet2.com is a leading UK Leisure Airline operating a fleet of B737-800s & 300s and B757-200s from 9 UK Bases and Alicante and Palma in Spain. As we continue to grow, we remain committed to delivering the highest standards of Safety for our all important Customers and Colleagues. Reporting to the Head of Safety, Compliance & Security, the General Manager – Flight Safety plays a key role in the Jet2.com Safety department by continually improving company standards. Through robust monitoring and development of effective safety measures, you and your team will mitigate and prevent potential occurrences ensuring the safe delivery of our flying programme. You will also manage the Flight Safety Team and continue to promote the Jet2.com Just Culture to the wider business. Whilst this is a management position, there will be an opportunity for those suitably qualified on type to remain current supporting our flying operations. You will have significant experience in a Flight Safety environment, with a thorough understanding of Flight Data Monitoring, Fatigue Management and Human Factors. You may also have experience, previous or current, on large Commercial Jets with flight time on the B737 or B757 fleets a distinct advantage but not essential. Now is a great time to join an expanding Safety Team in our exciting, forward thinking business. In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business. This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases. Help us to send our all important customers on holiday with Jet2.com and Jet2holidays!! Key positions |
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General Manager - Holidays Revenue |
Leeds City Centre |
Revenue |
Permanent |
Full Time |
14-Mar-2019 |
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Jet2holidays is the vibrant and fast-growing in-house Tour Operator of Jet2.com and due to our rapid expansion and long-term objectives we are now looking to recruit a General Manager – Holidays Revenue to manage the trading performance of a geographical range of destinations. Reporting to the Head of Revenue (Jet2holidays), the General Manager - Holidays Revenue will be responsible for a Team of Managers, Senior Analysts and Analysts who deliver the Jet2holidays, and overall business, revenue strategy. |
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General Manager - Property |
Head Office, Leeds Bradford Airport |
Operations Control |
Permanent |
Full Time |
01-Apr-2019 |
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The General Manager – Property is a hands on position, responsible for an expanding Jet2.com and Jet2holidays property portfolio, including acquisitions, developments and all legal and compliance processes, as well as the management of a small Team providing ongoing general day to day support and maintenance of our properties in the UK and Overseas.
In this exciting and challenging position, you will take the lead on key business property acquisition or development projects, including budgetary and CAPEX requirements and managing 3rd party designers to ensure we deliver capital projects to our users requirements. Managing relationships with key internal senior stakeholders including Directors, Heads of Departments and the Finance Team to ensure that actions have appropriate approvals and financial authorisation is key to the success of this role. You will also be responsible and accountable for the facilities and supplier management at all our properties in the UK and Overseas, including leased office space and other properties. Managing the Property Manager and General Practice Surveyor you will ensure the business is provided with advice on best value property solutions, Town and Country planning matters and the any other property estate matters. In addition, you will negotiate and agree all property leases, ensuring they are renewed in a timely manner, negotiate commercial terms and work with our Legal Team and 3rd party suppliers to review all contracts in relation to our properties ensuring the business is mitigated from risk. The successful candidate will have proven experience in a similar role, looking after property lease negotiations and agreements including valuations on all property matters and be professionally qualified. You will be a skilled project manager, with strong leadership skills and a thorough understanding of commercial landlord and tenant law. With a ‘can do’ attitude, excellent verbal and written communication and influencing skills, you will be flexible and able to work at pace delivering to tight timescales in a constantly changing environment. This role will require frequent travel which may include overseas travel and some weekends. In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business. This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases. Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!! Key Positions |
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Ground Operations Trainer - Front of House: EMA (BHX) |
East Midlands Airport |
Passenger Services Supervisor UK |
Permanent |
40 Hours |
16-Apr-2019 |
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At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday. Based at East Midlands, with travel to support Birmingham Airport, the Ground Operations Trainer – Front of House will be responsible for providing classroom training, support and coaching to colleagues in order to ensure they are working and operating in accordance with our safety culture and brand philosophy. Reporting into Ground Operations Training Supervisor, you will identify and analyse individual training and development needs, making recommendations in line with the Leadership Framework. You will be responsible for the delivery of coaching and support for all front of house Teams, ensuring training is tailored to individual requirements. As part of the Training Team, you will be responsible for the design and development of initial and recurrent training for all front of house Teams to support them to achieve the highest performance standards. The successful candidate will already be demonstrating Role Model behaviours. You will also have some experience of coaching and/or training delivery, either on an individual basis or in a class room environment. As a subject matter expert, you will be able to share your knowledge as well as be able to engage and influence others. You will be passionate about training and developing others and be able to engage with the Front of House Teams. We offer a competitive salary as well as full training, free car parking and fantastic opportunities for progression in a growing business! This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases. Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!! |
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Ground Operations Trainer - Front of House: STN |
London Stansted |
Ground Ops Training UK |
Permanent |
40 Hours |
16-Apr-2019 |
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At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday. Based at Stansted Airport and reporting to the Front of House Training Supervisor, the Ground Operations Trainer – Front of House will be responsible for providing classroom training, support and coaching to colleagues in order to ensure they are working and operating in accordance with our safety culture and brand philosophy. You will identify and analyse individual training and development needs, making recommendations in line with the Leadership Framework. You will be responsible for the delivery of coaching and support for all front of house Teams, ensuring training is tailored to individual requirements. As part of the Training Team, you will be responsible for the design and development of initial and recurrent training for all front of house Teams to support them to achieve the highest performance standards. The successful candidate will already be demonstrating Role Model behaviours. You will also have some experience of coaching and/or training delivery, either on an individual basis or in a class room environment. As a subject matter expert, you will be able to share your knowledge as well as be able to engage and influence others. You will be passionate about training and developing others and be able to engage with the Front of House Teams. We offer a competitive salary as well as full training, free car parking and fantastic opportunities for progression in a growing business! This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases. Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!! |
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Ground Operations Training Manager Overseas |
Alicante - With Extensive Travel |
Learning & Development |
Permanent |
40 Hours |
29-Mar-2019 |
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Reporting into the Operations Training Manager - UK, Overseas and RFCI, the Ground Operations Training Manager - Overseas will be responsible for providing bespoke technical, system, policies and process expertise supporting the ongoing development of Jet2.com and Jet2holiday colleagues in the Ground Operations network overseas.
You will be responsible for ensuring quality and standards are met across the Ground Operations Training Team, by designing and delivering creative and engaging training solutions and by conducting audits and assessments on our Trainers, training processes and procedures. Leading a Team of Front of House (FOH) and Back of House (BOH) Trainers you will monitor and measure their performance through the Leadership Framework, 121s and reviews. As part of our Learning & Development Team you will work closely with the Ground Operations Training Manager UK and be responsible for the training matrix and its subsequent monitoring to ensure consistency, quality and standards are maintained and improved. In addition, you will ensure the network receives the highest possible standard of support and development so that our customers receive a VIP service whilst considering safety as a priority is vital to the success of this role. The successful candidate will be an excellent communicator, have strong leadership & training skills, and must be fluent in Spanish and English, both verbal and written. You will have experience of working in a Ground Operations environment and have strong IT skills, particularly with Powerpoint, Word and Excel. You will have the flexibility to travel to other bases and work additional hours and weekends as and when required. In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business. This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases. Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!! |
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Group Tax Accountant |
Leeds City Centre |
Finance |
Permanent |
40 Hours |
17-Apr-2019 |
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Reporting to the Group Tax Manager the Group Tax Accountant’s primary role is to support the Group Tax Team with regard to all aspects of direct and indirect taxation and to ensure the correct, complete and timely delivery of all tax returns. You will work effectively with the wider business, to understand the inputs to returns and to help develop, and continually improve, the group’s tax reporting and control framework. Although this is a mixed tax role, mixed tax experience is not a pre-requisite, as training will be provided.
You will assist in preparing; the Reporting Team submissions (Tax accounting workings), annual Corporation Tax submissions to HMRC and Corporation Tax quarterly instalment payment calculations. In this role you will also be involved in the completion and submission of the Group’s UK VAT returns, Air Passenger Duty returns and will coordinate the submission of the European VAT returns with our external advisors. To be successful, you will be a qualified Chartered Accountant and/or Chartered Tax Advisor (ACA and/or CTA), have experience in a professional tax role, have strong communication skills and be a proficient user of Microsoft Office applications with the ability to analyse and interpret complex data. Although this is a mixed tax role, mixed tax experience is not a pre-requisite, as training will be provided. You will be able to handle tight deadlines in a fast-paced environment and work constructively with others to reach team goals. You will have the enthusiasm to learn and develop in a high-performance Finance Team and display strong communication skills. In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business. This is a great opportunity to be part of an exciting forward thinking business. We provide package holidays in and operate scheduled holiday flights to leisure destinations in the Mediterranean, the Canary Islands and European Leisure Cities. Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!! |
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Head of Safety, Compliance & Security |
Head Office, Leeds Bradford Airport |
Safety |
Permanent |
Full Time |
01-Mar-2019 |
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Jet2.com is a leading leisure airline and third-largest UK registered airline, operating a fleet of more than 100 aircraft. Jet2holidays is the UK’s second-largest ATOL-licensed package holiday tour operator organising 'Package holidays you can trust' for our customers. Reporting to the Managing Director (Accountable Manager), the Head of Safety, Compliance & Security leads, directs and manages the Jet2.com Safety Team, with significant influence in the strategic direction of the Safety, Compliance Monitoring, Aviation Security and Health & Safety systems. As the Head of Safety, Compliance & Security you will have overall responsibility for the Safety, Compliance & Security, Health & Safety and Aviation Security Teams and Jet2.com’s Safety Management System. You will ensure Jet2.com remains compliant with company approval requirements, act as a focal point for Safety, Compliance Monitoring, Quality Assurance, Health & Safety and Aviation Security systems and drive continuous improvement across all these areas. Facilitating and giving strategic safety direction to the Jet2.com Safety Review Board and advising the Accountable Manager and Nominated Persons on strategic risk management is vital to the success of this role. In addition, you will keep senior management up to date with current hazards and risks to the operation and represent Jet2.com at industry safety forums and meetings. The successful candidate will be a strong leader with proven experience in safety and risk management, Aviation Security and Health & Safety. You will also have good understanding of Emergency Response planning, EASA-FTL and Fatigue Management Systems as well as FSTD, ATQP, Part M, Part 145 and Part 66/147. With exacting standards and a proactive approach, you will be able to continually improve standards and provide timely and trusted information to key stakeholders. Creating and developing strong business relationships at all levels will be a particular strength. This role is required to be EASA Form 4 holder as Safety Manager and Compliance Monitoring Manager, so experience at this level is essential. In return, we offer an excellent salary, bonus and benefits package for this key position. This is a great opportunity to be part of an exciting forward thinking business that operates scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases. Help send our all-important customers on holiday with Jet2.com and Jet2holidays!! For an informal and confidential discussion regarding this opportunity, please contact our exclusively retained consultant Chris Green at chrisg@howgate-sable.com. Alternatively, you can apply online here and we will forward your details onto Chris. Key Positions
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Head of UK Airports |
Head Office, Leeds Bradford Airport |
Station Manager UK |
Permanent |
Full Time |
05-Mar-2019 |
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The Head of UK Airports will have full responsibility for the safe, punctual and cost effective Ground Operation whilst maintaining an excellent and consistent customer experience across all our UK airport bases. |
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Health and Safety Analyst |
Head Office, Leeds Bradford Airport |
Safety |
Permanent |
40 Hours |
27-Mar-2019 |
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Reporting to the Health and Safety Manager - UK, the Health and Safety Analyst is responsible for ensuring day to day administrative support is provided to the team. The Health and Safety Analyst will ensure all Health and Safety data taken from our in house safety reporting system is continuously analysed to assist the Health and Safety team with prioritising their workloads across the operational areas.
This vital position involves supporting the Health and Safety management team by providing effective and timely management information and data reports. You will support with system improvements allowing for the department to constantly development the Jet2.com Safety Management System (SMS) with the wider goal of making our business as safe as possible for our Colleagues and all-important customers. The Health and Safety Analyst will coordinate monthly safety reports, create briefing packs for safety occurrences and conduct safety database training when required. The successful candidate will have experience in an administration role with experience of data management, experience within a Health and Safety environment would be advantageous. You will have experience of providing analytical support to a team, taking a logical and thorough approach to work. You will be able to demonstrate the ability to present technical data in a clear and informative way, with excellent attention to detail. You will also be familiar working with databases and online IT systems (any experience using Tableau would be highly desirable). Above all you will be able to work in a fast paced and dynamic environment. In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business. This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases. Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!! |
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Holidays Revenue Analyst |
Leeds City Centre |
Revenue |
Permanent |
40 Hours |
01-Mar-2019 |
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Reporting to the Revenue Manager - Jet2holidays, the Holidays Revenue Analyst will be responsible for the trading performance of our package holidays in a designated geographical area.
In this fast paced position, you will work closely with our Jet2holidays Contracting, Product and Marketing Teams in order to maximise sales and margin for your destinations. Constantly monitoring the demand, trends and competitor pricing across the Holidays market you will analyse a variety of reports, making real time pricing actions. You will communicate via multiple channels to a variety of audiences, including overseas suppliers, partners and senior stakeholders within the business, so great communication skills are essential. You will have the capacity to work effectively within a fast paced commercial environment where attention to detail is key. You will be highly analytical with the initiative and the ability to make informed, fact based decisions and have the confidence to explain the reasoning behind these. You will have an interest in travel and the desire to progress within a successful, growing Revenue Team and Company. To be considered for this role you will be educated to degree level or equivalent. Previous experience working in a similar role would be highly advantageous but not essential. In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business. This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases. Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!! |
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Home Based Travel Advisor - Part Time: West Midlands Region |
Home Working |
Call Centre Sales |
Permanent |
20 Hours |
17-Apr-2019 |
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Reporting to the Contact Centre Field Based Team Leader, our Home Based Travel Advisors - Part Time are an essential part of our dedicated sales team within Jet2holidays. Speaking to our customers over the phone, you will assist our customers through the booking process, ensuring they receive an outstanding level of customer service and engagement from the moment they start talking to you. You will look at ways to add real value to the customer’s holiday via our range of products and services, delivering a fantastic service to our customers whilst achieving your individual targets and KPIs. We are looking for individuals that share the same vision of delivering VIP service and assist our customers in finding their perfect holiday! Having excellent customer service skills and a friendly telephone manner are essential along with experience of achieving monthly sales targets within a Contact Centre or Travel environment. Proven experience of cross and up selling to customers over the phone would be advantageous. A key requirement of the role is that our home based Travel Advisors must have a suitable working space at home, along with a high speed broadband connection. You must be based in the West Midlands region and be able to commit to a star date of 3rd June 2019. Although this is a part time role, you will initially attend our fantastic induction programme in our Leeds Contact Centre on a full time basis for the first two days. This will be followed by home based training for 4 weeks on a full time basis (8:30am - 5:30pm). Training will be a mixture of theoretical and practical training and will be fully supported by our team. Following training you will then go on to your working shift pattern. There are 2 shift patterns available for this role - Shift 1 - Monday & Tuesday 1:30pm - 5:30pm, Saturday 8:30am - 2:30pm and Sunday 9am - 3pm Shift 2 - Monday & Thursday 1:30pm - 5:30pm, Saturday 2:30pm - 8:30pm and Sunday 3pm - 9pm In return, we offer an industry leading salary of £8,949.50 per annum plus bonus with fantastic opportunities for progression in a rapidly growing business. You will also have the opportunity to go on Educational Trips, visiting some of our most popular resorts overseas so you can share your first hand Jet2holidays experience with our customers and deliver a truly VIP service every time! This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases. Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!! |
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HR Advisor - 12 month FTC |
Head Office, Leeds Bradford Airport |
Human Resources |
Fixed Term |
40 Hours |
18-Dec-2018 |
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Reporting to the HR Business Partner, the HR Advisor will provide generalist HR Advice, support and guidance to Managers for their allocated business areas. Please note this is a 12 month fixed term contract. |
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HR Advisor - Flight Operations |
Leeds Bradford Airport |
Human Resources |
Permanent |
40 Hours |
19-Mar-2019 |
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