Career Search

Job Title	Web Insight Analyst
Location	Leeds City Centre
Team	Marketing
Job Type	Permanent
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2.com

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Reporting to the Senior Web Insight Analyst, the Web Insight Analyst role at Jet2.com and Jet2Holidays, sits within the fast-paced Marketing Team, and supports key business decisions through reporting, analysis and insight. This role will be responsible for developing and delivering key digital data to drive business decisions across both the Jet2.com and Jet2holidays brands, and will develop a strong understanding of “All things Web”, from the technical elements of tracking site activity, to understanding customer behaviour, interpreting the results and communicating the insights.

As a subject matter expert, you will be responsible for the regular reporting, maintaining the output through changing business requirements/site functionality, ensuring the data is being reported accurately and that is relevant with added highlights and key insights. Working with the BI team, you will contribute to automate all reporting and set up visualisations using Tableau.

In this role, you will have full ownership for setting-up, reporting and evaluation of marketing performance, traffic analysis, conversion analysis, customer behaviour analysis and competitor analysis. You will provide ad hoc analysis to the business when required, working with the relevant business stakeholders to ensure the insight and format of the insight is delivered in the best possible way. You will also develop and implement marketing (cross-device) attribution reporting across acquisition and retention channels, supporting on creating a single customer view for the business.

Additionally, you will support the Marketing team in developing and delivering the marketing plans through insights across all digital channels. Also, you will work with the relevant IT and UX teams to assist in the implementation of the Google Analytics Premium and Google Tag Manager tracking across the whole online estate. Raise any tracking issues via the DR process and design the tracking for new functionality delivering the requirements to the IT team in a clear format. Test all new tracking prior to launch and continuously test the existing set up end to end to ensure the data being used in reporting and analysis is fit for purpose.

We are looking for a person who is self-motivated, enthusiastic and keen to learn and develop. You will possess strong written and verbal communication skills, as a fundamental part of this role involves communicating the findings from large volumes of data to the wider business. In order to empower the business through data, the ability to spot trends and attention to detail is critical. Technical understanding of web analytics tools such as Google Analytics is desirable but not essential as is experience with SQL. Intermediate ability with Microsoft Excel is essential. Strong Maths skills are a must.

In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!

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Job Title	Group Tax Accountant
Location	Leeds City Centre
Team	Finance
Job Type	Permanent
Salary	Excellent
Hours Per Week	40 Hours
Company	Dart Group Plc

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Reporting to the Group Tax Manager the Group Tax Accountant’s primary role is to support the Group Tax Team with regard to all aspects of direct and indirect taxation and to ensure the correct, complete and timely delivery of all tax returns. You will work effectively with the wider business, to understand the inputs to returns and to help develop, and continually improve, the group’s tax reporting and control framework. Although this is a mixed tax role, mixed tax experience is not a pre-requisite, as training will be provided.

You will assist in preparing; the Reporting Team submissions (Tax accounting workings), annual Corporation Tax submissions to HMRC and Corporation Tax quarterly instalment payment calculations. In this role you will also be involved in the completion and submission of the Group’s UK VAT returns, Air Passenger Duty returns and will coordinate the submission of the European VAT returns with our external advisors.

To be successful, you will be a qualified Chartered Accountant and/or Chartered Tax Advisor (ACA and/or CTA), have experience in a professional tax role, have strong communication skills and be a proficient user of Microsoft Office applications with the ability to analyse and interpret complex data. Although this is a mixed tax role, mixed tax experience is not a pre-requisite, as training will be provided. You will be able to handle tight deadlines in a fast-paced environment and work constructively with others to reach team goals. You will have the enthusiasm to learn and develop in a high-performance Finance Team and display strong communication skills.

In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward thinking business. We provide package holidays in and operate scheduled holiday flights to leisure destinations in the Mediterranean, the Canary Islands and European Leisure Cities.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!

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Job Title	Passenger Service Agents - EDI
Location	Edinburgh Airport
Team	Passenger Service Agent UK
Job Type	Fixed Term
Salary	Competitive
Hours Per Week	30 Hours
Company	Jet2.com

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At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

After our fantastic success in Summer 2018, we now have some great opportunities for Passenger Service Agents to join our Ground Operations Team at Edinburgh Airport on a Fixed Term Contract until 3rd November 2019.

Reporting to the Passenger Service Supervisor Teams, our Passenger Service Agents provide a warm and friendly welcome and ensure all Jet2.com and Jet2holidays customers get their holiday off to a great start! Key responsibilities include -

Welcoming our customers as they arrive at the airport and helping them with any queries.
Checking in our customers, issuing boarding passes and following safety and security procedures.
Assisting at the boarding gates and working with our Jet2.com colleagues to make sure our flights depart on time.
Supporting our customers throughout their journey through the airport
Greeting our customers as they arrive back at the airport from their holiday.
Ensuring the delivery of an effective and friendly service that meets the needs of our customers and promotes our brand values.

As we are always on hand to help our customers, this position involves working on a rostered shift basis and requires flexibility to support our flight programme. Shifts will cover our 24/7 operation and will include working weekends and bank holidays; your roster will be issued at least 4 weeks in advance. Our Passenger Service Agent positions are available on a 20 or 30 hour contract basis. This is an exciting and rewarding role with a real focus on delivering fantastic customer service!

Successful candidates will already be demonstrating Role Model behaviours. With a genuine passion for delivering outstanding customer service, you will be a strong team player and have a positive and flexible approach. You will also be required to provide a full 5 year checkable employment/education and address history, satisfactory criminal record checks and a valid photo ID.

We offer a competitive salary as well as full training, free car parking and fantastic opportunities for progression in a growing business!

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!Ground Operations

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Job Title	GM - Procurement
Location	Leeds City Centre
Team	Procurement
Job Type	Permanent
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2.com

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Reporting to the Procurement Director, the General Manager - Procurement will manage the Procurement Team’s ability to increase support and add value to procurement activity across the Company and assist the Procurement Director in ensuring agreed strategic objectives and KPI’s for the Team are implemented and successfully delivered.

Working in collaboration with colleagues across Jet2.com you will shape the category strategy and lead tender and negotiation processes, ensuring all contracts deliver value and best practice supplier performance. Managing the Procurement Team’s day to day activities, including basic administrative tasks, to ensure work is correctly prioritised to satisfy the needs of Jet2.com colleagues. You will manage relationships with senior stakeholders within the Jet2.com supplier base, with an emphasis on delivering added value from those relationships. You will be expected to bring insight, imagination and innovation, personally and through your Team, creating new sources of value and seeking novel solutions to support colleagues in dynamic operational roles. You will own and drive Contract Management and Supplier Relationship Performance Management both in terms of adherence to the management software systems and providing on-going support and guidance in use of the software and best practice supplier management, encouraging category development and supplier innovations.

The successful candidate will have a broad knowledge of procurement and a high degree of market awareness, with demonstrable experience of innovative approaches to procuring services and of managing relationships with suppliers. You will be able to act as an intelligent customer in dealings with suppliers and with the confidence and technical understanding that is sufficient to engage in meaningful, challenging conversations with both colleagues and suppliers. With a clear understanding of the value to be derived from best practice supplier management and previous success in delivering supplier value, you will formulate strategy and actionable deliverables, translating into practical implementation plans for the business. A mix of Procurement experiences is important to this role as Jet2.com has both significant retail and technical oriented spend categories and the successful candidate would need to be able to draw on relevant experiences in both areas to maximise their impact. Level headed you will remain calm in stressful situations and have proven conflict management skills.

In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!

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Job Title	Customer Helper - Duty Manager - PFO
Location	Paphos
Team	Overseas Airports
Job Type	Fixed Term
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2.com

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At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

Reporting to the Regional Manager the Duty Manager is responsible for the day to day management of all Jet2.com operations at their airport, ensuring that Jet2.com and Jet2holidays customers constantly receive first class levels of customer service.

Leading the airport operations, the Duty Manager will play a pivotal role in achieving our “On Time Performance” targets, investigating and making recommendations for improvements as well as ensuring the delivery of a VIP Customer experience through the Ground Operations Teams. This is a hands on role, interacting with our customers and being an ambassador for the delivery of our VIP Customer Service. You will work closely with the wider Jet2.com team and support the Regional Manager in key operational meetings, planning and resource management and ensure strict adherence to safety regulations by all service providers.

The successful candidate will:

Deputise for the Regional Manager on key operational meetings including at the Airport AOC, any Airport user meetings, and other relevant meetings as agreed with the Regional Manager.
Ensure strict adherence to safety regulations by all service providers.
Manage attendance and leave roster for the Jet2.com team.
Responsible for station key performance indicators, investigating and making recommendations for improvements at the station.
Oversee all Ground Operations at the airport and ensure all services are carried out to the company standards and procedures.
Responsible for safety reporting using the company system (The Hub), ensuring all incidents are recorded and fully investigated.
Assist the Regional Manager with manpower planning, recruitment and resource allocation to ensure operational requirements are fully provided.
Liaise with the appointed ground handling agent, airport authorities and Jet2.com and Jet2holidays colleagues ensuring that you drive a ‘One Team’ ethos in all areas.

The successful candidate will have:

Fluent in both Greek and English
Previous experience of leading and managing teams in either a supervisory or management role is essential.
A good and inclusive leader with strong communication skills.
Excellent administration skills including rostering, KPI monitoring reviewing and SLA monitoring.
Good working knowledge of MS Office / Strong IT skills.
Proven track record of taking responsibility and effective management of service providers
Ideally previous experience in the airline industry

In return we offer:

Competitive salary
Excellent training and support to develop your career with Jet2.com
Fully paid training
Free uniform
One to Ones & coaching sessions
Great team spirit and atmosphere
Chance to make a real difference to our customers holiday

This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

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Job Title	Jet2holidays Overseas Reps Roadshow - Bulgaria
Location	Bourgas
Team	Overseas
Job Type	Fixed Term
Salary
Hours Per Week	40 Hours
Company	Jet2holidays

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Jet2holidays is the UK’s 2nd largest Tour Operator, providing ATOL licensed Package Holidays to destinations in the Mediterranean, the Canary Islands and to European Leisure Cities with scheduled leisure flights by our award-winning airline Jet2.com.

This Summer will see Jet2holidays offering Real Package Holidays to Bulgaria and we are looking for people interested in joining our Red Team in Bourgas, Sunny Beach, Obzor, St Vlas & Nessebar to play a pivotal role in our ongoing success.

If you have the energy, enthusiasm and passion required to deliver a VIP experience to our all-important customers, then why not come and meet us to find out more about our exciting opportunities for Summer 2019.

We will have the following positions available next year:

Resort Customer Helper (Sunny Beach)
Airport Customer Helper (at Bourgas Airport)

We are holding a Recruitment Roadshow and would love to meet with you to give you further information on each of the roles and what it's like to work at Jet2holidays.

Venue and Date:
Marieta Palace
ul. "Ljuben Karavelov" 15
8230 zh.k. Mladost
Nessebar

Friday 1st March between 3pm - 6pm

If you would like to register your interest prior to attending to learn more about the Which? Travel Brand of the Year, please click 'apply', otherwise we look forward to seeing you on the day.

In return for your hard work and dedication, we offer in-depth training for the role, local employment contracts, an open and friendly atmosphere to progress your career and, of course, the opportunity to help create memories for our customers with Jet2holidays!!

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Job Title	Mobile App Optimisation Lead
Location	Leeds City Centre
Team	Marketing
Job Type	Permanent
Salary
Hours Per Week	40 Hours
Company	Jet2.com

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The Mobile App Optimisation Lead will drive and deliver the Mobile App strategy across Jet2.com and Jet2holidays iOS and Android customer facing Mobile Apps, following our mission for Continual Optimisation and Innovation across all Digital functions to deliver Sales Volume, ROI & Engagement at Speed. This role will work closely with senior stakeholders to drive the Mobile App roadmap and strategic initiatives in line with business objectives and efficiently deliver these to market, being a central part of the growing Mobile App development team within the Marketing Ecommerce department and reporting into the GM Conversion. This role also closely aligns with UX, Business Support, Product, Retail and Revenue teams as well as being the day to day contact with external agencies and developers when necessary.

You will lead the strategy for Mobile Apps alongside business objectives, delivering an effective plan and the App roadmap which will drive growth and maximise revenue of the channel. Working closely with GM Ecommerce and all IT development streams technical leads, you will ensure mobile app development is part of the joined up overall development strategy, in terms of new optimisation ideas, driving those through the CRO and UX development process.

In addition, you will work with web analytics team to ensure that the correct tracking and reporting is available. This will include monitoring competitors and market trends, managing customer feedback channels & app store reviews, coordinating UAT process (user acceptance testing), and managing the App Store publishing process to App Store and Google Play

Some other responsibilities will include to manage the Mobile App budget - processing purchase orders, invoices and managing the team finance tracker, and will secure stakeholder buy-in for app technologies and tools as required.

As a Mobile App Optimisation Lead, you will have a strong understanding and experience of Mobile App development, be a strong strategic thinker and be comfortable leading a team. Ambition to drive and maximise growth of the apps channel, identify revenue opportunities and deliver customers a ‘best in class’ app experience that will enhance their booking and post booking experience. Also, experience working with App store management, PM tools (e.g. Jira, TFS), analytics tools (e.g. Google Analytics, App Annie, Crashlytics, Firebase) will be essential.

The successful candidate needs to bring proven 2-3 years of strategic leadership experience and a positive can do attitude to the team, be personable, proactive, organised and efficient with great attention to detail and commercial acumen. This role will suit a highly driven, bright and enthusiastic person, who is able to work on their own initiative, who is passionate about the travel industry with a strong focus on project management. Also, a solid understanding of Agile methodology and strong stakeholder management skills, together with the ability to communicate and present, will be key for this opportunity.

In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!

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Job Title	Accounts Payable Administration Assistant
Location	Leeds City Centre
Team	Finance
Job Type	Permanent
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2.com

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Reporting to the Accounts Payable Administration Manager, the Accounts Payable Administration Assistant will be responsible for assisting with the management of incoming invoices and supplier account queries.

You will be dealing with high volumes of incoming invoices and queries and will need an excellent level of customer service to ensure good relationships are maintained with suppliers.

Maintaining stakeholder relationships internally and externally in line with the Company ethos of Great Deal Friendlier is vital to the success of this role.

The successful candidate will be proactive, able to work under tight timescales and have proven administration experience preferably in a high volume Accounts Payable Team.

In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!

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Job Title	Mobile Applications Tester
Location	Leeds City Centre
Team	IT Systems & Web Development
Job Type	Permanent
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2.com

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Reporting to the Test Team Lead, the Mobile Applications Tester will be responsible for working within a Scrum Team of Developers and Testers to ensure the timely delivery of high quality Mobile Applications. This is a very hands-on role to test customer facing Mobile Applications by analysing user stories, writing and updating test cases and test scripts all with a view to providing an amazing experience for Jet2.com and Jet2holidays customers.

Working closely with Developers and Testers within Scrum Teams, you will be responsible for timely and accurate completion of manual testing of the Mobile Applications. This includes story analysis, regression, system integration, exploratory testing, defect reporting/root cause analysis and verifying any fixed issues that are complete. You will be expected to be able to work unsupervised and to tight timescales. This role will require you to think in a logical manner, solving problems and employing a methodical approach to your work with excellent attention to detail.

To be successful in this role you must have previous experience of Mobile Application testing. Practical knowledge of the mobile delivery process and web traffic debugging (Charles proxy or similar) is essential. Experience of API testing and an appreciation for Non-Functional considerations would be advantageous. Experience of mobile automation would be desired, but not essential.

The environment at Jet2.com is dynamic and the project approach is Agile in nature.

In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

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Job Title	Airport Team Leader - Antalya
Location	Antalya
Team	Overseas
Job Type	Fixed Term
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2holidays

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Jet2holidays is the UK’s 2nd largest Tour Operator, providing ATOL licensed Package Holidays to destinations in the Mediterranean, the Canary Islands and to European Leisure Cities with scheduled leisure flights by our award-winning airline Jet2.com.

We have fantastic opportunities to join our Jet2holidays Team as an Airport Team Leader based at Antalya Airport for Summer 2019.

Reporting into the Destination Manager, the Airport Team Leader will be responsible for leading, motivating and coaching a team of Airport based Customer Helpers to deliver VIP customer service at all times.

You will plan your team’s rosters so that they are on hand to ensure our customers safe and efficient transfer to their resort on as well as at the end of their holiday, to greet our customers as they arrive safely back at the airport, to return to the UK.

You will also be the team's first point of contact for advice, as well as working with our transfer agents and colleagues to help deliver feedback to improve service delivery. Representing our Jet2holidays' values at all times is also essential to the success of this role.

If you love the idea of taking responsibility for our customers’ holiday experience whilst working as One Team, then this could be the perfect role for you.

Already living close to Antalya Airport, or willing to relocate, you’ll know the location inside out and ideally speak the local language confidently, as well as being fluent in English.

To be successful in this role you will have previous team leader or supervisory experience, ideally gained within an Airline or Tour Operator.

In return, we offer a competitive salary on a local contract combined with excellent opportunities for progression in a growing business.

If you are interested in joining the UK’s 2nd largest Tour Operator and Which? 2018 Travel Brand of the Year, why not apply now!

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Job Title	Passenger Service Agent - GRO
Location	Girona
Team	Passenger Service Agent Spain
Job Type	Fixed Term
Salary	Competitive
Hours Per Week	20 Hours
Company	Jet2.com

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At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

After another exciting year of growth for Jet2.com and Jet2holidays, we now have some great opportunities for Passenger Service Agents to join our Ground Operations Team on part time Fixed Term contracts.

Reporting to the Duty Manager, the Passenger Service Agent will responsible for:

Delivering fantastic customer service
Providing a warm and friendly welcome
Supporting our customers throughout their journey in the airport
Providing an efficient check-in & boarding service
Being the welcoming face that meets our customers on arrival

The successful candidates should have:

Genuine passion for delivering outstanding customer service
A positive and flexible approach and a “Happy to help” attitude at all times
A Supportive mindset, always looking to help our customers and your Team
A proven track record in handling customer queries in a fast-paced environment
Flexibility to work across rotational shifts
Excellent communication skills and be fluent in English and Spanish

In return we offer:

Competitive salary
Excellent training and support to develop your career with Jet2.com
Fully paid training
Free uniform
Rosters given in advance
One to Ones & coaching sessions
Great team spirit and atmosphere
Chance to make a real difference to our customers holiday

This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

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Job Title	Duty Manager - MAH
Location	Menorca
Team	Duty Manager Spain
Job Type	Fixed Term
Salary	Competitive
Hours Per Week	40 Hours
Company	Jet2.com

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At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

After another exciting year of growth for Jet2.com and Jet2holidays, we have a great opportunity for a Duty Manager to join our Ground Operations Team on a full time Fixed Term contract.

Reporting to the Station Manager, the Duty Manager is responsible for

The day to day management of all Jet2.com flights and operational performance at the airport
Leading the customer facing Teams at the airport to deliver excellent customer service
On time performance and management of our safety-first culture

Working on a shift basis, this is a varied and fulfilling role with significant people and operational responsibility.

The successful candidate will be:

A driven and motivated manager committed to the development of an operational team and who shares our passion for delivering the highest standards in customer service and safety
Have a proven track record of managing others in a fast-paced environment
Have knowledge of Ground Operations and airport processes
The ability to show flexibility and be forward thinking in challenging operational situations
Fluent in Spanish and English.

In return, we offer the following:

Competitive salary
Positions available across Europe
Excellent training and support to develop your career with Jet2.com
Comprehensive training
Free uniform
Rosters given in advance
Monthly 1-1 and coaching sessions
Great team spirit and atmosphere
Chance to make a real difference to our customer’s holiday

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

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Job Title	Ground Operations Trainer Back of House - AGP
Location	Malaga
Team	Learning & Development
Job Type	Permanent
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2.com

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Reporting to the Back of House Training Supervisor Overseas, the Ground Operations Trainer - Back of House will be responsible for providing classroom training, support and coaching to our Back of House colleagues in order to ensure they are working and operating in accordance with our safety culture and brand philosophy. You will display and inspire role model behaviours and bring to life the Jet2.com and Jet2holidays values, to ensure a VIP customer experience is delivered. This is a Permanent Contract.

You will identify and analyse individual training and development needs, making recommendations in line with the Leadership Framework. You will be responsible for the delivery of coaching and support for all Back of House Colleagues, ensuring training is tailored to individual requirements. As part of the Training Team, you will be responsible for the design and development of initial and recurrent training for all Back of House Teams to support them to achieve the highest performance standards. Another key aspect of the role is to ensure that compliance, statutory and regulatory training requirements are met through regular competency checks as well as supporting Base Management Teams in all aspects of training and best practice. Travel may be required to support your colleagues within the training team.

The successful candidate will be fluent in Spanish and have some experience of training delivery - either on an individual basis or in a class room environment. You will be passionate about training and developing others and be able to engage with the Back of House Teams and influence others. Adaptable and able to positively support business change, you will be able to prioritise and plan your own workload and be comfortable working both independently and as part of a team. Excellent communication skills, with an ability to communicate at all levels is essential as well as a clear desire to deliver a VIP customer service and the ability to instil this in others.

In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!

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Job Title	Junior User Experience / Interface Designer
Location	Leeds City Centre
Team	Marketing
Job Type	Permanent
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2.com

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Reporting to the Lead User Experience (UX) Designer, the Junior UX/UI Designer will be part of the UX Team responsible for optimising the end to end user experience for our visitors across multiple platforms. As part of your 12 month programme you will learn and develop your skills to support the Design Team in identifying, analysing and creating market leading experiences for both Jet2.com and Jet2holidays.

In this new and exciting opportunity you will work within our busy Digital Marketing Team, learn how to collaborate effectively with the business and technical teams to achieve our business goals. You’ll develop skills that enable you to balance business requirements with what is right for our end users and effectively deliver measured improvements to our sites.

With an increasing number of mobile visitors, you'll be keen to learn how to optimise this experience, offering a connected journey with tablet and desktop, making users want to return to our sites. You’ll be required to support UX Designers and Front End Developers on large scale projects and, from concept to launch, deliver experiences our users want, can easily use, and remember using. You’ll collaborate with other designers by spotting areas for improvement from detailed analytics and insight gained from user testing. It will be important to speak up for a user centred approach to everything we do across the business.

The successful candidate will have a relevant degree or equivalent, have a strong interest in UX Design and already have a solid understanding of the core UX principles. You will be an excellent communicator, ready to put your knowledge into practice and be proactive in your approach to develop your own UX skills with a fast paced commercial environment, supported by our highly skilled and experienced UX Team.

In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us send our all-important customers on holiday with Jet2.com and Jet2holidays!! Marketing

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Job Title	Legal Claims Executive
Location	Leeds City Centre
Team	Legal & Company Secretarial
Job Type	Permanent
Salary	Excellent
Hours Per Week	40 Hours
Company	Dart Group Plc

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Reporting to the Legal Claims Manager, the Legal Claims Executive will be responsible for processing, managing and handling Jet2holidays injury and illness claims, in order to minimise cost to the business.

You will read and assess legal claims and serious customer complaints where there may be a potential legal claim and liaise with internal teams and third party suppliers to fully investigate the points raised and follow these through to conclusion. Working closely with the company’s brokers, insurers and their loss adjusters, you will agree the best way forward on issues and pre-action claims. Liaising with our Customer Service Team, external Solicitors and Insurers in providing responses to our customers within the timeframe required by the industry regulations, is vital to the success of this role. In addition, you will work with our hoteliers, local agents and contractors to ensure that all claims are mitigated by reclaiming substantial contributions.

The successful candidate will ideally have knowledge of the claims handling process and of the Package Travel Regulations. You will have excellent written and verbal communication skills, able to work to tight timescales with a positive ‘can do’ attitude.

In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!

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Job Title	B1 Licensed Engineer - Leeds Bradford
Location	Leeds Bradford Airport
Team	Line Maintenance
Job Type	Permanent
Salary	Excellent
Hours Per Week	42 Hours
Company	Jet2.com

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Reporting to the Station Engineer, the B1 Licensed Engineer will be responsible for performing aircraft maintenance tasks in accordance with regulatory airworthiness standards and Jet2.com Company Policy. This is a vital job in ensuring that the aircraft presented to our customers are serviceable, on time and clean.

You will undertake scheduled and un-scheduled aircraft maintenance and carry out pre-flight, daily and weekly checks of aircraft. You will also take responsibility for rectification and repair, mandatory inspection and certification of all servicing and maintenance tasks within your scope of approval. In addition, you will assume responsibility of all documentation for aircraft under your control and be available at short notice to perform Aircraft on Ground (AOG) recovery. After a period of training, it is expected that the B1 Licensed Engineer will work on a 2 days, 2 nights, 4 days off shift pattern.

The successful candidate will be European Aviation Safety Agency (EASA) B1 Qualified with experience working on commercial aircraft. It would be advantageous if you hold current approvals for B737 & B757 Aircraft and have a full UK driving license. In addition, you will be highly organised and able to prioritise work in a fast paced, dynamic environment.

In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!! engineer

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Job Title	B2 Licensed Engineer - Leeds Bradford
Location	Leeds Bradford Airport
Team	Line Maintenance
Job Type	Permanent
Salary	Excellent
Hours Per Week	42 Hours
Company	Jet2.com

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Reporting to the Station Engineer, the B2 Licensed Engineer will be responsible for performing aircraft maintenance tasks in accordance with regulatory airworthiness standards and Jet2.com Company Policy. This is a vital job in ensuring that the aircraft presented to our customers are serviceable, on time and clean.

You will undertake scheduled and un-scheduled aircraft maintenance and carry out pre-flight, daily and weekly checks of aircraft. The will also take responsibility for rectification and repair, mandatory inspection and certification of all servicing and maintenance tasks within your scope of approval. In addition, you will assume responsibility of all documentation for aircraft under your control and be available at short notice to perform Aircraft on Ground (AOG) recovery. After a period of training, it is expected that the B2 Licensed Engineer will work on a 2 days, 2 nights, 4 days off shift pattern.

The successful candidate will be European Aviation Safety Agency (EASA) B2 Qualified with experience working on commercial aircraft. It would be advantageous if you hold current approvals for B737 & B757 Aircraft and have a full UK driving license. In addition, you will be highly organised and able to prioritise work in a fast paced, dynamic environment.

In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!! engineer

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Job Title	Regional Manager - Croatia, Bulgaria, Italy and Cities
Location	Leeds City Centre
Team	Overseas
Job Type	Permanent
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2holidays

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Reporting to the General Manager – Overseas East Med, the Regional Manager - Croatia, Bulgaria, Italy and Cities will work as part of the Jet2holidays Overseas Management Team and be responsible for the planning, strategy, performance and service delivery of Jet2holidays across our destinations currently managed through third party agencies.

You will manage the relationship with our third party agents in line with our agreed industry leading service levels and ensure that Company policies, procedures and values are followed at all times. You will have a significant input into the forecasting, planning and adherence to your operational budget and resourcing strategy, ensuring we have the flexibility and agility to respond to internal and external impacts and influences which may occur in your regions.

A key part of your role will be to drive and inspire the In Resort Teams provided by our agents, to deliver our Customer Service Promise within the constraints of operational budgets. Through regular visits to hotels and airports within your region you will undertake service delivery reviews and provide on-going coaching and development of the Team.

In addition, you will ensure that Company branding guidelines are adhered to and updates are distributed as and when required.

To be successful in this role you will have proven managerial experience gained from working within a large Tour Operator. You will have experience in strategic planning to ensure company targets are achieved across multiple locations. With excellent team leadership and motivational skills, you’ll be confident in leading teams remotely and dealing with difficult situations and taking them to a positive conclusion.

This role will be based at our Commercial Office in Leeds, UK, with extensive travel to our Agency Destinations across Europe.

In return we offer a great salary combined with excellent opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!

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Job Title	Customer Helper - Station Co-ordinator - SKG
Location	Halkidiki
Team	Overseas Airports
Job Type	Fixed Term
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2.com

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At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

After another exciting year of growth for Jet2.com and Jet2holidays, we now have some great opportunities for Station Coordinators to join our Ground Operations Team on full time Fixed Term contracts.

Reporting to the Duty Manager, the Customer Helper - Station Coordinator will play a key role in the safe and punctual ground handling operation at Jet2.com destinations in Greece, with a focus on Thessaloniki, ensuring that Jet2.com customers constantly receive first class levels of customer service. This is a Fixed Term contract position until 31st of October 2019.

The successful candidate will be responsible for:

Excellent levels of service to Jet2.com’s customers and being their point of contact.
Support and supervise our third-party handler to ensure the check-in process is performed correctly and to expected Company standards.
Effective co-ordination of both the landside and airside operations,
Completion of quality checks on the entire Jet2.com operation at the airport
Ensuring Jet2.com’s policies and procedures are implemented and adhered to.
Ensuring quality standards are met / surpassed and safe practices are carried out at all times.
Responsible for safety reporting using the company system (The Hub), ensuring all incidents are recorded and fully investigated.
Liaise with the appointed ground handling agent, airport authorities and Jet2.com and Jet2holidays colleagues ensuring that you drive a ‘One Team’ ethos in all areas.

The successful candidate will have:

Fluent English and Greek
Genuine passion for delivering outstanding customer service
Excellent communication skills
Previous experience in a Customer Service role
Ideally previous experience in the airline industry

In return we offer:

Competitive salary
Excellent training and support to develop your career with Jet2.com
Fully paid training
Free uniform
Rosters given in advance
One to Ones & coaching sessions
Great team spirit and atmosphere
Chance to make a real difference to our customers holiday

This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

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Job Title	Customer Helper - Station Co-ordinator - SPU
Location	Split
Team	Administrator - Ground Ops
Job Type	Fixed Term
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2.com

Apply Apply

At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

After another exciting year of growth for Jet2.com and Jet2holidays, we now have some great opportunities for Station Coordinators to join our Ground Operations Team on full time Fixed Term contracts.

Reporting to the Duty Manager, the Customer Helper - Station Coordinator will play a key role in the safe and punctual ground handling operation at Jet2.com destinations in Croatia, with a focus on Split, ensuring that Jet2.com customers constantly receive first class levels of customer service. This is a Fixed Term contract position until 31st of October 2019.

The successful candidate will be responsible for:

Excellent levels of service to Jet2.com’s customers and being their point of contact.
Support and supervise our third-party handler to ensure the check-in process is done correctly and to expected Company standards.
Effective co-ordination of both the landside and airside operations,
Completion of quality checks on the entire Jet2.com operation at the airport
Ensuring Jet2.com’s policies and procedures are implemented and adhered to.
Ensuring quality standards are met / surpassed and safe practices are carried out at all times.
Responsible for safety reporting using the company system (The Hub), ensuring all incidents are recorded and fully investigated.
Liaise with the appointed ground handling agent, airport authorities and Jet2.com and Jet2holidays colleagues ensuring that you drive a ‘One Team’ ethos in all areas.

The successful candidate will have:

Fluent English and Croatian
Genuine passion for delivering outstanding customer service
Excellent communication skills
Previous experience in a Customer Service role
Ideally previous experience in the airline industry

In return we offer:

Competitive salary
Excellent training and support to develop your career with Jet2.com
Fully paid training
Free uniform
Rosters given in advance
One to Ones & coaching sessions
Great team spirit and atmosphere
Chance to make a real difference to our customers holiday

This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

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Job Title	Customer Helper - Station Co-ordinator - HER
Location	Heraklion
Team	Overseas Airports
Job Type	Fixed Term
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2.com

Apply Apply

At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

After another exciting year of growth for Jet2.com and Jet2holidays, we now have some great opportunities for Station Coordinators to join our Ground Operations Team on full time Fixed Term contracts.

Reporting to the Duty Manager, the Customer Helper - Station Coordinator will play a key role in the safe and punctual ground handling operation at Jet2.com destinations in Greece, with a focus on Heraklion, ensuring that Jet2.com customers constantly receive first class levels of customer service. This is a Fixed Term contract position until 31st of October 2019.

The successful candidate will be responsible for:

Excellent levels of service to Jet2.com’s customers and being their point of contact.
Support and supervise our third-party handler to ensure the check-in process is performed correctly and to expected Company standards.
Effective co-ordination of both the landside and airside operations,
Completion of quality checks on the entire Jet2.com operation at the airport
Ensuring Jet2.com’s policies and procedures are implemented and adhered to.
Ensuring quality standards are met / surpassed and safe practices are carried out at all times.
Responsible for safety reporting using the company system (The Hub), ensuring all incidents are recorded and fully investigated.
Liaise with the appointed ground handling agent, airport authorities and Jet2.com and Jet2holidays colleagues ensuring that you drive a ‘One Team’ ethos in all areas.

The successful candidate will have:

Fluent English and Greek
Genuine passion for delivering outstanding customer service
Excellent communication skills
Previous experience in a Customer Service role
Ideally previous experience in the airline industry

In return we offer:

Competitive salary
Excellent training and support to develop your career with Jet2.com
Fully paid training
Free uniform
Rosters given in advance
One to Ones & coaching sessions
Great team spirit and atmosphere
Chance to make a real difference to our customers holiday

This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

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Job Title	Cabin Crew - EMA
Location	East Midlands Airport
Team	Cabin Crew
Job Type	Fixed Term
Salary	Excellent
Hours Per Week	Rostered
Company	Jet2.com

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Join Jet2.com and take your career to new heights!

Jet2.com is a leading leisure Airline and 3rd largest in the UK. In 2019 we will fly from 9 UK bases to The Mediterranean, the Canary Islands and great leisure cities across Europe and even New York in the winter.

In addition, our award winning Jet2holidays tour operation continues to expand and in the last 12 months we've become the UK’s 2nd largest Tour Operator, providing ATOL licensed Package Holidays from across the UK.

If you are interested in working and flying with the UK’s number one Airline on TripAdvisor and Which? 2018 Travel Brand of the Year, we are now accepting applications for our 2019 Cabin Crew Team!

As a member of the team you are responsible we for the safety and comfort of all customers whilst onboard our aircraft. Working as One Team with your colleagues, your friendliness and passion for creating lasting memories for our customers will ensure they always receive a truly VIP service when flying with Jet2.com!

Successful candidates will have a genuine passion for delivering outstanding customer service and the confidence to handle a variety of customer facing situations. With a positive and flexible approach, you will have the determination and resilience to work to tight timeframes, ensuring safety is a priority at all times. Delivering sales through service, you will promote our in flight products and will always have a smile on your face, no matter the time of day!

Our Cabin Crew recruitment process is the same for all our bases. Only one application per candidate is permitted per season, therefore please only apply for your preferred base. All our opportunities for Summer 2019 are now live!

Only apply to this position if you wish to be based at East Midlands Airport.

In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!

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Job Title	Resort Customer Helper (Rep) - Lloret de Mar
Location	Girona
Team	Overseas
Job Type	Fixed Term
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2holidays

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At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers “Have a Lovely Holiday!”

Jet2holidays is the UK’s 2nd largest Tour Operator, providing ATOL licensed Package Holidays to destinations in the Mediterranean, the Canary Islands and to European Leisure Cities with scheduled leisure flights by our award-winning airline Jet2.com.

We have fantastic opportunities to join our Jet2holidays Team as a Resort Customer Helper (Overseas / Holiday Representative) based in Lloret de Mar for Summer 2019.

Reporting into our in Resort Management Team, you will deliver an exceptionally friendly and trustworthy service to our customers' from the moment they arrive in resort. Visiting our customers at their hotels and being present to support them at any time during their stay is essential in this role.

All our customers have different requirements to make their holiday special and using your fantastic local knowledge of the resort, you will have the confidence to recommend local experiences, attractions and excursions to match our customers needs to ensure they have a great holiday.

We’re looking for enthusiastic, energetic, customer focused and adaptable people to help create memories for our customers that will last a lifetime. If you love the idea of taking responsibility for our customers’ holiday experience whilst working as One Team, this could be the perfect role for you.

Already living close to Lloret de Mar, or willing to relocate, you will be happy to learn as much as you can about the area to pass on your local knowledge to our customers.

To be successful in this role you’ll ideally have a basic understanding of the local language as well as being fluent in English. You will also already be a driver with access to your own transport.

In return, we offer a competitive salary on a local contract combined with excellent opportunities for progression in a growing business.

If you are interested in joining the UK’s 2nd largest Tour Operator and Which? 2018 Travel Brand of the Year, why not apply now!

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Job Title	Passenger Service Agent - LEI
Location	Almeria
Team	Passenger Service Agent Spain
Job Type	Fixed Term
Salary	Competitive
Hours Per Week	20 Hours
Company	Jet2.com

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At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

After another exciting year of growth for Jet2.com and Jet2holidays, we now have some great opportunities for Passenger Service Agents to join our Ground Operations Team on part time Fixed Term contracts.

Reporting to the Duty Manager, the Passenger Service Agent will responsible for:

Delivering fantastic customer service
Providing a warm and friendly welcome
Supporting our customers throughout their journey in the airport
Providing an efficient check-in & boarding service
Being the welcoming face that meets our customers on arrival

The successful candidates should have:

Genuine passion for delivering outstanding customer service
A positive and flexible approach and a “Happy to help” attitude at all times
A Supportive mindset, always looking to help our customers and your Team
A proven track record in handling customer queries in a fast-paced environment
Flexibility to work across rotational shifts
Excellent communication skills and be fluent in English and Spanish

In return we offer:

Competitive salary
Excellent training and support to develop your career with Jet2.com
Fully paid training
Free uniform
Rosters given in advance
One to Ones & coaching sessions
Great team spirit and atmosphere
Chance to make a real difference to our customers holiday

This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

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Job Title	Passenger Service Agent - FUE
Location	Fuerteventura
Team	Passenger Service Agent Spain
Job Type	Fixed Term
Salary	Competitive
Hours Per Week	20 Hours
Company	Jet2.com

Apply Apply

At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

After another exciting year of growth for Jet2.com and Jet2holidays, we now have some great opportunities for Passenger Service Agents to join our Ground Operations Team on part time Fixed Term Contract

Reporting to the Duty Manager, the Passenger Service Agent will responsible for:

Delivering fantastic customer service
Providing a warm and friendly welcome
Supporting our customers throughout their journey in the airport
Provide an efficient check-in& boarding service
You will also be the welcoming face that meets our customers on arrival

The successful candidates should have a:

Genuine passion for delivering outstanding customer service
A positive and flexible approach and always have a “Happy to help” attitude
Support and help our customers and your Team
Proven track record in handling customer queries in a fast-paced environment
Flexibility to work across rotational shifts
To be successful in this role you must be fluent in English and Spanish

In return we offer:

Competitive salary
Excellent training and support to develop your career with Jet2.com
Fully paid training
Free uniform
Rosters given in advance
One to Ones & coaching sessions
Great team spirit and atmosphere
Chance to make a real difference to our customers holiday

This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Apply Apply Close

Job Title	Passenger Service Agent - IBZ
Location	Ibiza
Team	Passenger Service Agent Spain
Job Type	Fixed Term
Salary	Competitive
Hours Per Week	32 Hours
Company	Jet2.com

Apply Apply

At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

After another exciting year of growth for Jet2.com and Jet2holidays, we now have some great opportunities for Passenger Service Agents to join our Ground Operations Team on part time Fixed Term Contract.

Reporting to the Duty Manager, the Passenger Service Agent will responsible for:

Delivering fantastic customer service
Providing a warm and friendly welcome
Supporting our customers throughout their journey in the airport
Provide an efficient check-in& boarding service
You will also be the welcoming face that meets our customers on arrival

The successful candidates should have a:

Genuine passion for delivering outstanding customer service
A positive and flexible approach and always have a “Happy to help” attitude
Support and help our customers and your Team
Proven track record in handling customer queries in a fast-paced environment
Flexibility to work across rotational shifts
To be successful in this role you must be fluent in English and Spanish

In return we offer:

Competitive salary
Excellent training and support to develop your career with Jet2.com
Fully paid training
Free uniform
Rosters given in advance
One to Ones & coaching sessions
Great team spirit and atmosphere
Chance to make a real difference to our customers holiday

This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Apply Apply Close

Job Title	Passenger Service Agent - MAH
Location	Menorca
Team	Passenger Service Agent Spain
Job Type	Fixed Term
Salary	Competitive
Hours Per Week	20 Hours
Company	Jet2.com

Apply Apply

At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

After another exciting year of growth for Jet2.com and Jet2holidays, we now have some great opportunities for Passenger Service Agents to join our Ground Operations Team on part time Fixed Term contracts.

Reporting to the Duty Manager, the Passenger Service Agent will responsible for:

Delivering fantastic customer service
Providing a warm and friendly welcome
Supporting our customers throughout their journey in the airport
Providing an efficient check-in & boarding service
Being the welcoming face that meets our customers on arrival

The successful candidates should have:

Genuine passion for delivering outstanding customer service
A positive and flexible approach and a “Happy to help” attitude at all times
A Supportive mindset, always looking to help our customers and your Team
A proven track record in handling customer queries in a fast-paced environment
Flexibility to work across rotational shifts
Excellent communication skills and be fluent in English and Spanish

In return we offer:

Competitive salary
Excellent training and support to develop your career with Jet2.com
Fully paid training
Free uniform
Rosters given in advance
One to Ones & coaching sessions
Great team spirit and atmosphere
Chance to make a real difference to our customers holiday

This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Apply Apply Close

Job Title	Passenger Service Agent - REU
Location	Reus
Team	Passenger Service Agent Spain
Job Type	Fixed Term
Salary	Competitive
Hours Per Week	20 Hours
Company	Jet2.com

Apply Apply

At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

After another exciting year of growth for Jet2.com and Jet2holidays, we now have some great opportunities for Passenger Service Agents to join our Ground Operations Team on part time Fixed Term contracts.

Reporting to the Duty Manager, the Passenger Service Agent will responsible for:

Delivering fantastic customer service
Providing a warm and friendly welcome
Supporting our customers throughout their journey in the airport
Providing an efficient check-in & boarding service
Being the welcoming face that meets our customers on arrival

The successful candidates should have:

Genuine passion for delivering outstanding customer service
A positive and flexible approach and a “Happy to help” attitude at all times
A Supportive mindset, always looking to help our customers and your Team
A proven track record in handling customer queries in a fast-paced environment
Flexibility to work across rotational shifts
Excellent communication skills and be fluent in English and Spanish

In return we offer:

Competitive salary
Excellent training and support to develop your career with Jet2.com
Fully paid training
Free uniform
Rosters given in advance
One to Ones & coaching sessions
Great team spirit and atmosphere
Chance to make a real difference to our customers holiday

This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Apply Apply Close

Job Title	Ground Operations Trainer - Ramp: BHX
Location	Birmingham Airport
Team	Ramp Supervisor UK
Job Type	Permanent
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2.com

Apply Apply

At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

Based at Birmingham Airport and reporting to the Back of House Training Supervisor, the Ground Operations Trainer – Ramp will be responsible for providing classroom and practical training, support and coaching to colleagues in order to ensure they are working and operating in accordance with our safety culture and brand philosophy.

You will Identify and analyse individual training and development needs, making recommendations in line with the Leadership Framework. You will be responsible for the coaching and support of the back of house Ramp Team, ensuring training is tailored to individual requirements and that compliance, statutory and regulatory training requirements are met.

You will already be demonstrating Role Model behaviours and have some experience of coaching and mentoring others and will be passionate about training and development. As a subject matter expert, you will be able to share your knowledge as well as be able to engage and influence our Ramp Agent and Baggage Agent Teams. Previous Ramp operations experience is essential. We are looking for people who are adaptable and able to positively support business change, you will be able to prioritise and plan your workload. With strong organisational skills and meticulous attention to detail, you will possess excellent verbal and written communication skills and a strong team focus.

We offer a competitive salary as well as full training, free car parking and fantastic opportunities for progression in a growing business!

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!Ground Operations

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Job Title	Ground Operations Trainer - Ramp: EMA
Location	East Midlands Airport
Team	Ramp Supervisor UK
Job Type	Permanent
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2.com

Apply Apply

At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

Based at East Midlands Airport and reporting to the Back of House Training Supervisor, the Ground Operations Trainer – Ramp will be responsible for providing classroom and practical training, support and coaching to colleagues in order to ensure they are working and operating in accordance with our safety culture and brand philosophy.

You will Identify and analyse individual training and development needs, making recommendations in line with the Leadership Framework. You will be responsible for the coaching and support of the back of house Ramp Team, ensuring training is tailored to individual requirements and that compliance, statutory and regulatory training requirements are met.

You will already be demonstrating Role Model behaviours and have some experience of coaching and mentoring others and will be passionate about training and development. As a subject matter expert, you will be able to share your knowledge as well as be able to engage and influence our Ramp Agent and Baggage Agent Teams. Previous Ramp operations experience is essential. We are looking for people who are adaptable and able to positively support business change, you will be able to prioritise and plan your workload. With strong organisational skills and meticulous attention to detail, you will possess excellent verbal and written communication skills and a strong team focus.

We offer a competitive salary as well as full training, free car parking and fantastic opportunities for progression in a growing business!

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!Ground Operations

Apply Apply Close

Job Title	Ground Operations Trainers - Ramp: MAN
Location	Manchester Airport
Team	Ramp Supervisor UK
Job Type	Permanent
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2.com

Apply Apply

At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

Based at Manchester Airport and reporting to the Back of House Training Supervisor, the Ground Operations Trainer – Ramp will be responsible for providing classroom and practical training, support and coaching to colleagues in order to ensure they are working and operating in accordance with our safety culture and brand philosophy.

You will Identify and analyse individual training and development needs, making recommendations in line with the Leadership Framework. You will be responsible for the coaching and support of the back of house Ramp Team, ensuring training is tailored to individual requirements and that compliance, statutory and regulatory training requirements are met.

You will already be demonstrating Role Model behaviours and have some experience of coaching and mentoring others and will be passionate about training and development. As a subject matter expert, you will be able to share your knowledge as well as be able to engage and influence our Ramp Agent and Baggage Agent Teams. Previous Ramp operations experience is essential. We are looking for people who are adaptable and able to positively support business change, you will be able to prioritise and plan your workload. With strong organisational skills and meticulous attention to detail, you will possess excellent verbal and written communication skills and a strong team focus.

We offer a competitive salary as well as full training, free car parking and fantastic opportunities for progression in a growing business!

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!Ground Operations

Apply Apply Close

Job Title	Fatigue Safety Analyst
Location	Head Office, Leeds Bradford Airport
Team	Safety
Job Type	Permanent
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2.com

Apply Apply

Reporting to the Fatigue System Supervisor, the Fatigue Safety Analyst is responsible for assisting the day to day management of the Jet2.com Fatigue Management System (FMS), applying EASA Flight Time Limitation (FTL) and Fatigue Management best practice principles to the Company’s Safety Management System (SMS).

Through the analysis of Fatigue Safety Reports and the assessment of incidents and near misses, you will support the collation of information to identify trends used by management for strategic decision making in the Fatigue Safety Action Group (FSAG). You will promote the Jet2.com ‘Just Culture’ and the anonymous, confidential reporting facility, in accordance with Company’s Safety Management System.

In addition, assisting in the design and presentation of training material for Fatigue is critical to the success of this role.

The successful candidate will have previously operated as Cabin Crew or a as Pilot, and will therefore have a good understanding of operating a flying roster. You will have a strong knowledge of the aviation industry and will demonstrate a logical and analytical approach to problem solving. As the focal point for Crew Fatigue you will be approachable and empathetic whilst offering a high level of discretion and confidentiality. The Fatigue Safety Analyst will also have excellent IT skills, particularly with MS Office applications and It would also be desirable if you are able to demonstrate experience of managing a database, preferably within an Airline Operations or Safety environment.

In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!

Apply Apply Close

Job Title	Customer Helper - Station Co-ordinator - DBV
Location	Dubrovnik
Team	Administrator - Ground Ops
Job Type	Fixed Term
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2.com

Apply Apply

At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

After another exciting year of growth for Jet2.com and Jet2holidays, we now have some great opportunities for Station Coordinators to join our Ground Operations Team on full time Fixed Term contracts.

Reporting to the Duty Manager, the Customer Helper - Station Coordinator will play a key role in the safe and punctual ground handling operation at Jet2.com destinations in Croatia, with a focus on Dubrovnik, ensuring that Jet2.com customers constantly receive first class levels of customer service. This is a Fixed Term contract position until 31st of October 2019.

The successful candidate will be responsible for:

Excellent levels of service to Jet2.com’s customers and being their point of contact.
Support and supervise our third-party handler to ensure the check-in process is done correctly and to expected Company standards.
Effective co-ordination of both the landside and airside operations,
Completion of quality checks on the entire Jet2.com operation at the airport
Ensuring Jet2.com’s policies and procedures are implemented and adhered to.
Ensuring quality standards are met / surpassed and safe practices are carried out at all times.
Responsible for safety reporting using the company system (The Hub), ensuring all incidents are recorded and fully investigated.
Liaise with the appointed ground handling agent, airport authorities and Jet2.com and Jet2holidays colleagues ensuring that you drive a ‘One Team’ ethos in all areas.

The successful candidate will have:

Fluent English and Croatian
Genuine passion for delivering outstanding customer service
Excellent communication skills
Previous experience in a Customer Service role
Ideally previous experience in the airline industry

In return we offer:

Competitive salary
Excellent training and support to develop your career with Jet2.com
Fully paid training
Free uniform
Rosters given in advance
One to Ones & coaching sessions
Great team spirit and atmosphere
Chance to make a real difference to our customers holiday

This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

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Job Title	Engine Data Analyst - 15 month FTC
Location	Head Office, Leeds Bradford Airport
Team	Powerplant
Job Type	Fixed Term
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2.com

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Reporting to the Head of Powerplant, the Engine Data Analyst is responsible for the extraction and analysis of all appropriate Powerplant data from the relevant systems used in Management reporting of Engineering Maintenance. This position is a 15 month fixed term contract.

You will be responsible for extracting operational and administrative data from the Aircraft Maintenance Operating System (AMOS), to be incorporated in all reporting activity across Powerplant and related support functions. The Engine Data Analyst will manage the tracking of Life Limited Parts as well as the configuration of all Engine and APU Assemblies in AMOS. You will ensure all tasks relating the Department such as engine changes are recorded correctly and produce the required aircraft onboard documents.

The successful candidate will have experience of Database control and management, ideally within an Aerospace or Engineering background. You will have excellent attention to detail and the ability to work co-operatively and flexibly, whilst maintaining strong working relationships at all business levels. You will possess strong IT and Excel skills, knowledge of AMOS, EFPAC and Aerobytes software would be highly desirable.

In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!

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Job Title	Customer Service Executive Support
Location	Leeds City Centre
Team	Call Centre Sales
Job Type	Permanent
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2holidays

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At Jet2holidays and Jet2.com we always strive to provide excellent customer service in everything we do. We do recognise, however, that from time to time things do go wrong and it is the way we deal with a customer’s complaint which makes the difference.

Our Customer Service Executive Support team will be integral part in ensuring we resolve our customers concerns as efficiently as possible. You will play a key part in assessing correspondence and liasing with internal departments and third party suppliers to fully investigate points raised, offering a VIP customer service always.

Reporting into the Customer Service Team Leader and supporting the Customer Service Executive team, the role will involve taking a wider view of customer communication, identifying any trends and will work to strict company performance indicators.You will be responsible for ensuring we meet service level requirements at company and regulatory level as well as the assessment complaints, refunds and recoveries in accordance with our company guidelines.

You will also be required to undertake management of documentation including logging and archiving hard copy correspondence for the Customer Service team in line with GDPR guidelines. You will also assist with other duties or projects from time to time, ensuring effective communication with relevant stakeholders throughout the business.

The ideal candidate will be a strong communicator with high attention to detail, an organised approach and the ability to work to tight timescales in a fast paced, regulated environment. Resolution focused, you will be passionate about ensuring we do all we can to deliver a high standard of service delivery.

If successful, you will be required to undertake and pay for a basic Criminal Record Check (CRC). This is due to the access that the teams within this area have to the reservations systems and the data held within.

In return, we offer a competitive salary and benefits package with opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!

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Job Title	Reliability Engineer
Location	Head Office, Leeds Bradford Airport
Team	Reliability
Job Type	Permanent
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2.com

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Reporting to the Reliability Manager, the Reliability Engineer is responsible for monitoring aircraft component and system reliability across the Jet2.com Boeing 737-300, 737-800 & 757-200 fleets. This is a vital role supporting the Jet2.com Reliability Programmes and producing mandatory Reliability Reports.

You will ensure relevant trends in Pilot Reports and Technical Delays are reported upon and presented concisely at the monthly Jet2.com Reliability Review Board Meetings. This includes recommendation and management of relevant corrective and preventative measures to improve aircraft reliability performance. You will also be responsible for maintaining and building upon relationships with Maintenance Repair Organisations (MROs) and Original Equipment Manufacturers (OEMs) in order to achieve maximum component reliability.

In addition, you will provide management and control of Continued Airworthiness and Technical Performance by means of assessment and evaluation of Component Service Bulletins, Service Letters and other technical publications. You will promulgate information to relevant teams, ensuring follow up actions are accomplished to an approved standard within agreed timescales. You will also be required to attend worldwide conferences and meetings to ensure Jet2.com is kept up-to-date with industry data.

The successful candidate will ideally have a degree in Aircraft Engineering, although similar qualifications will also be considered. You will have meticulous attention to detail and a structured approach to problem solving, both of which will be demonstrated through your strong presentation skills.

In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!! eng

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Job Title	Aircraft Performance Specialist
Location	Leeds Bradford Airport
Team	Flight Operations Technical
Job Type	Permanent
Salary	Excellent
Hours Per Week	Full Time
Company	Jet2.com

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Reporting to the Aircraft Performance Manager, the Aircraft Performance Specialist is responsible for providing aircraft performance support to the Jet2.com operation on behalf of the Flight Operations Technical team. This role delivers a vital contribution to the continued safe and efficient operation of the Jet2.com fleet.

The Aircraft Performance Specialist will carry out daily analysis of a wide range of aeronautical information pertinent to the Jet2.com flying programme. These will include take off and landing performance, fuel costs fluctuations and Aircraft cruise Performance. This data determines our fuel flow factors of our aircraft and the Aircraft Performance Specialist will provide recommendations for regular improvement and development. The performance and cost effectiveness of the Jet2.com fleet of aircraft is integral to our ability to provide a safe and reliable service to our all important customers, and you will play a vital role in delivering timely and accurate information to the Flight Operations management team and wider business. As we increase our charter flights for 2019 you will quickly adapt to provide aircraft performance data to the business for new and exciting destinations that may not be within the Jet2.com route network.

The successful candidate will hold a degree within Aeronautical Engineering and will possess a high level of technical knowledge and IT literacy. You should be comfortable writing reports and handling large amounts of technical information. It is essential that the Aircraft Performance Specialist is proactive and can manage their own time and work load effectively. You will have excellent communication skills demonstrating the ability to confidently engage with people at all levels across the business. Programming experience would be beneficial but is not essential.

This role would be ideal for someone who has experience within Airline Operations and who has a clear understanding of Aircraft performance ideally on the Boeing Fleet. This role would also be attractive to a University Graduate looking to take their careers to the skies with an award winning Leisure Business.

In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!

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Job Title	Check Controller
Location	Hangar, Manchester Airport
Team	Hangar Maintenance
Job Type	Permanent
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2.com

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Based at Hangar, Manchester Airport and reporting to the Hangar Supervisor, the Check Controller is responsible for the coordination of planning, engineering, logistics and resource, leading up to and during the execution of each Base Maintenance input.

You will play an integral part in the organisation and overseeing of each input on the allocated line of Maintenance. Working alongside the Crew Chief, the Check Controller will provide AMOS assistance to produce work flow plans, identifying critical path tasks as well as formulate man-hour resource plans. During each input you will keep abreast of all critical stages, providing daily updates to the Business and highlighting any potential issues to the work flow plan. In addition, the Check Controller will track Task Card progression and Work Orders on AMOS, ensuring they are closed by the Licensed Engineers.

The successful candidate will ideally have experience of coordinating Maintenance Programmes in a EASA Part 145 Base Maintenance Environment. You must be highly organised, possess meticulous attention to detail and have the ability to work under pressure to regular deadlines. The Check Controller should also possess excellent communication skills and be able to liaise with colleagues at all levels of the business.

In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!! Engineer

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Job Title	Base Maintenance Technical Records Clerk
Location	Head Office, Leeds Bradford Airport
Team	Technical Services
Job Type	Permanent
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2.com

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Reporting to the Base Maintenance Planning Manager, the Base Maintenance Technical Records Clerk is responsible for ensuring that all aircraft technical data is recorded, maintained and logged correctly in accordance with Civil Aviation Authority (CAA) and Jet2.com requirements at third party Maintenance & Repair Organisations (MRO). Working with aircraft flight logs, maintenance records and audits as well as component part tags, this job ensures the accuracy of all data, assisting with its use in improving the performance and reliability of the Jet2.com fleet. This role is based at our Head Office, Leeds Bradford Airport but there is a requirement to work away from base for extended periods each year to support C check maintenance.

You will collect and input maintenance data into the AMOS IT system and ensure its accuracy and compliance with Jet2.com standards. You will work away from base where necessary supporting Technical Records and other Engineering Teams when aircraft are on heavy maintenance. You will liaise closely with other engineering departments to file or retrieve information as necessary, maintaining a consistent index model so that all data is in the same format and location. In addition, you will report to the appropriate Team any incomplete or inaccurate records and follow up corrections made.

The successful candidate will have an eye for detail and will be highly organised, with excellent time management skills, evidenced by your ability to manage and record large amounts of data quickly and accurately. You will have the ability to work to deadlines and have experience of task planning, ideally within a records department. Strong verbal and written communication skills are essential.

In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!

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Job Title	Customer Service Executive
Location	Leeds City Centre
Team	Call Centre Sales
Job Type	Permanent
Salary	£19,793 per annum, pro rata
Hours Per Week	40 Hours
Company	Jet2holidays

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Reporting to the Customer Service Team Leader, the Customer Service Executive will be responsible for resolving our customers’ complaints and enquiries, responding to written correspondence both pre and post travel in line with our company guidelines.

In this exciting role, you will work within a larger Customer Service Team. You will read and assess all correspondence and liaise with internal teams and third party suppliers to fully investigate all points raised. In addition, you will compose a well-structured, informative and accurate response primarily in writing, by e-mail or letter, and by telephone where appropriate.

The successful candidate will have extensive customer service experience, be a strong communicator and passionate about delivering a consistently friendly service to our customers. The role would ideally suit someone from a high volume customer service background with experience in complex queries and dealing with customer complaints.

In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!

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Job Title	Invoicing and Administration Assistant
Location	Leeds City Centre
Team	In-Flight Retail
Job Type	Permanent
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2.com

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Reporting to the Purchasing and Sales Performance Manager – Inflight Retail, the Invoicing and Administration Assistant will perform duties related with accounting for onboard flight sales. Duties primarily include inputting all onboard sales data for use by Accounts and the In-Flight Retail Teams, generating reports as necessary and analysing the data.

In this fast paced position, you will be responsible for accurately reconciling banked cabin sales monies with banking information, ensuring procedures are followed and problems or queries are highlighted and addressed. You will manage all commission queries from all bases and crew, liaising closely with payroll to ensure any required changes are processed.

The successful candidate will be a motivated individual, used to working to tight timescales with a ‘can do’ approach and have a highly organised and structured approach to reconciliation processes. Educated to A Level standard or equivalent you will be methodical and will have previously worked in an environment where attention to detail is key.

In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!

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Job Title	Real Time Analyst
Location	Leeds City Centre
Team	Call Centre Sales
Job Type	Permanent
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2holidays

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Reporting to the Planning & MI Manager, we are looking for a Real Time Analyst to join our Customer Contact Support Team to provide monitoring for inbound and outbound calls, along with non-voice workloads to help improve our Service Delivery and Budget Management.

Working with the Call Centre Managers, Team Leaders and the Forecasting & Scheduling Analysts, you will be responsible for ensuring service delivery across all work streams and providing detailed feedback into the operation on service failure. You will also be responsible for the maintenance of the Work Force Management system and ensure schedule adherence across the Contact Centre.

If you are highly analytical and decisive, able to keep a cool head under pressure, have the ability to communicate to all levels up to and including CEO and have a strong background in contact centre real time management in high-volume, high-performance environments why not apply today?

To be successful you must have strong PC Skills (in particular MS Excel), experience with Work Force Management systems and be highly self motivated with a passion for your work.

In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!

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Job Title	Buyer (AOG)
Location	Head Office, Leeds Bradford Airport
Team	Purchasing
Job Type	Permanent
Salary	Excellent
Hours Per Week	42 Hours
Company	Jet2.com

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Reporting to the AOG Desk Supervisor, the AOG (Aircraft on Ground) Buyer will join the Engineering Purchasing Team to procure and maintain the availability of aerospace components required to support short term defects across the Jet2.com airline fleet.

You will work closely with Maintenance Control and Stores to support all Aircraft on Ground (AOG) and Acceptable Deferred Defects (ADDs), ensuring materials are sourced and delivered within the required time frame. You will help create and implement supplier development plans in line with performance, communication and conflict management whilst ensuring all material and logistical requirements are set for maintenance schedules. You will also be responsible for the progress of orders and manage transactions and contracts which will include quote comparisons to ensure minimal cost and maximum availability of components.

In addition, you will evaluate and report day-to-day progression of areas within the Team and explore opportunities of improvement to the business. After a period of training, the AOG Buyer will work a 4 on 4 off shift pattern.

The successful candidate will have proven purchasing experience, preferably in an aerospace environment and be able to demonstrate strong negotiation skills along with the ability to interpret and understand current market conditions. You will also bring a technical and commercial insight to the role with an operational and hands-on approach.

In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!! Engineer

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Job Title	Avionics Technical Services Manager
Location	Head Office, Leeds Bradford Airport
Team	Technical Services
Job Type	Permanent
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2.com

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Based at Head Office, Leeds Bradford Airport, and reporting to the Head of Engineering, the Avionics Technical Services Manager maintains regulatory compliance through effective configuration control while incorporating modifications required for the efficient running of the Jet2.com fleet.

Managing a team of skilled avionic engineers you will maintain high levels of fleet technical performance by controlling the modification of aircraft and the evaluation of Continued Airworthiness Data through our Engineering Maintenance Software (AMOS) for assigned Air Transport Association (ATA) Chapters. The Avionics Technical Services Manager will manage the Team’s budget and control the delivery of focused technical support to Maintenance Control, Base Maintenance, Line Maintenance and Compliance and Assurance Teams as requested for operational issues and defect investigations.

In addition, you will work at the operational centre of a growing airline, liaising with a range of internal teams and customers, whilst acting as a focal point between Jet2.com and manufacturers, vendors and regulatory bodies. Supporting the evaluation of future additions to the company’s fleet, ensuring avionic airworthiness compliance in the assigned ATA’s and determining appropriate modifications required to maintain Jet2.com’s operational and customer experience standard is vital to the success of this role.

The successful candidate will hold an EASA Part 66 B2 Licence and possess previous experience in a technical management position within the aviation industry. With proven experience in managing teams of experienced technical colleagues on multidisciplinary projects, you will possess excellent leadership, communication and organisational skills and be able to adapt and respond positively to change.

In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!

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Job Title	Jet2holidays Overseas Reps Roadshow - Bansko
Location
Team	Overseas
Job Type	Fixed Term
Salary
Hours Per Week	40 Hours
Company	Jet2holidays

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Jet2holidays is the UK’s 2nd largest Tour Operator, providing ATOL licensed Package Holidays to destinations in the Mediterranean, the Canary Islands and to European Leisure Cities with scheduled leisure flights by our award-winning airline Jet2.com.

This Summer will see Jet2holidays offering Real Package Holidays to Bulgaria and we are looking for people interested in joining our Red Team in Bourgas, Sunny Beach, Obzor, St Vlas & Nessebar to play a pivotal role in our ongoing success.

If you have the energy, enthusiasm and passion required to deliver a VIP experience to our all-important customers, then why not come and meet us to find out more about our exciting opportunities for Summer 2019.

We will have the following positions available next year:

Resort Customer Helper (Sunny Beach)
Airport Customer Helper (at Bourgas Airport)

We are holding a Recruitment Roadshow in Bansko on Tuesday 26th February and would love to meet with you to give you further information on each of the roles and what it's like to work at Jet2holidays.

Our team will be at the following venue from 10am - 6pm:

Sport Unique Restaurant
2770 кв. Грамадето
Bansko
Bulgaria

To learn more about the Which? Travel Brand of the Year, please register your interest prior to attending by clicking 'apply' and our team will send you further information regarding the day.

In return for your hard work and dedication, we offer in-depth training for the role, local employment contracts, an open and friendly atmosphere to progress your career and, of course, the opportunity to help create memories for our customers with Jet2holidays!!

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Job Title	Jet2holidays Overseas Reps Roadshow - Borovets
Location
Team	Overseas
Job Type	Fixed Term
Salary
Hours Per Week	40 Hours
Company	Jet2holidays

Apply Apply

Jet2holidays is the UK’s 2nd largest Tour Operator, providing ATOL licensed Package Holidays to destinations in the Mediterranean, the Canary Islands and to European Leisure Cities with scheduled leisure flights by our award-winning airline Jet2.com.

This Summer will see Jet2holidays offering Real Package Holidays to Bulgaria and we are looking for people interested in joining our Red Team in Bourgas, Sunny Beach, Obzor, St Vlas & Nessebar to play a pivotal role in our ongoing success.

If you have the energy, enthusiasm and passion required to deliver a VIP experience to our all-important customers, then why not come and meet us to find out more about our exciting opportunities for Summer 2019.

We will have the following positions available next year:

Resort Customer Helper (Sunny Beach)
Airport Customer Helper (at Bourgas Airport)

We are holding a Recruitment Roadshow in Borovets on Wednesday 27th February and would love to meet with you to give you further information on each of the roles and what it's like to work at Jet2holidays.

Our team will be at the following venue between 10am - 6pm:

Hotel Lion
2010 Боровец
Borovets
Bulgaria

To learn more about the Which? Travel Brand of the Year, please register your interest prior to attending by clicking 'apply' and our team will send you further information regarding the day.

In return for your hard work and dedication, we offer in-depth training for the role, local employment contracts, an open and friendly atmosphere to progress your career and, of course, the opportunity to help create memories for our customers with Jet2holidays!!

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Job Title	Duty Manager (Passenger Services): - MAN
Location	Manchester Airport
Team	Duty Manager UK
Job Type	Fixed Term
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2.com

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At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

After another exciting year of growth for Jet2.com and Jet2holidays, we are looking for a Duty Manager (Passenger Services) to join our customer facing team at Manchester Airport on a seasonal basis, supporting our busy Summer 2019 operation. Reporting to the Senior Duty Manager, you will be responsible for the day to day management of the Jet2.com customer facing operation, ensuring our customers receive a fantastic service.

Leading the front of house operational teams at the airport, our Duty Managers play a pivotal role in achieving our “On Time Performance” targets and the delivery of a VIP customer experience. You will manage teams of Passenger Services - Supervisors, Passenger Service Agents and Sales Desk Teams, driving forward our safety first and customer focused culture at every opportunity whilst acting as a brand Ambassador for our company values. You will work closely with our service providers, airport and head office colleagues to ensure high standards of service. Working on a shift basis, this is a varied and fulfilling role with significant people and operational responsibility.

The successful candidate will already be demonstrating Role Model behaviours. With a proven track record of managing others in a fast paced customer orientated environment, you will have the ability to show flexibility and forward thinking in challenging operational situations. We are looking for an inspirational leader committed to the development of others and who shares our passion for delivering the in customer service and safety. Previous management or supervisory experience in an airport environment is essential for this role.

We offer a competitive salary as well as full training, free car parking and fantastic opportunities for progression in a growing business!

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!! Ground Operations

Ground Operations

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Job Title	Duty Manager (Ramp/Airside) - MAN
Location	Manchester Airport
Team	Duty Manager UK
Job Type	Fixed Term
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2.com

Apply Apply

At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

After another exciting year of growth for Jet2.com and Jet2holidays, we are looking for a Duty Manager (Ramp/Airside) to join our airside team at Leeds Bradford Airport on a seasonal basis, supporting our busy operation for Summer 2019. Reporting to the Airside Operations Manager, you will be responsible for the day to day management of the Jet2.com ramp operation, ensuring our customers receive a fantastic service.

Leading the back of house operational teams at the airport, our Customer Helper - Duty Managers play a pivotal role in achieving our “On Time Performance” targets and the delivery of a VIP customer experience. You will manage teams of Baggage, Ramp and Dispatchers, driving forward our safety first and customer focused culture at every opportunity whilst acting as a brand Ambassador for our company values. You will work closely with our service providers, airport and head office colleagues to ensure high standards of service. Working on a shift basis, this is a varied and fulfilling role with significant people and operational responsibility.

The successful candidate will already be demonstrating Role Model behaviours. With a proven track record of managing others in a fast paced airside environment, you will have the ability to show flexibility and forward thinking in challenging operational situations. With strong back of house experience, we are looking for an inspirational leader committed to the development of others and who shares our passion for service delivery and safety. Previous management or supervisory experience in an airport environment is essential for this role.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!! Ground Operations

Ground Operations

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Job Title	Videographer
Location	Leeds City Centre
Team	Marketing
Job Type	Permanent
Salary
Hours Per Week	40 Hours
Company	Jet2.com

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Reporting to the Lead Videographer, the Videographer will have responsibility for delivering engaging content on time against the annual rolling shoot calendar with a right first time approach whilst supporting the Lead Videographer as required.

Working in the Creative Services Team within the wider Marketing Team you will cover all Video requirements across our 9 UK bases and our hotel properties overseas. You will be part of a team that will deliver against defined internal SLAs and KPIs for HR, PR, Trade, Social, Marketing, Destination and Property shoots.

You will be an accomplished Videographer yourself with a Portfolio to prove it. You will not be shy behind the camera. You will carry out the shoots required so that the Jet2 brand shines through, and ensure that maximum potential is achieved in acquiring consistent company content.

In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!

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Job Title	Maintenance Administrator - Hangar Leeds
Location	Hangar, Leeds Bradford Airport
Team	Hangar Maintenance
Job Type	Permanent
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2.com

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Reporting to the Hangar Manager, the Maintenance Administrator is responsible for the production and upkeep of all colleague and aircraft data in accordance with Jet2.com and industry procedures. The Maintenance Administrator will liaise with airport and third party companies to ensure that regulatory and economic objectives are met.

You will process colleague records to include; holiday, expenses and timesheets, organise and maintain operational requirements such as driving approvals, conduct audits and inventories on Company airworthiness and quality publications, as well as responding to queries from the Planning and Maintenance Teams.

The successful candidate will have excellent organisation skills and experience in the maintenance and upkeep of colleague records and general administration. You will have strong IT skills to include MS Office and the ability to process large amounts of data. Experience in the aviation industry would be an advantage.

In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!! Engineer

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Job Title	Operations Coordinator
Location	Head Office, Leeds Bradford Airport
Team	Operations Control
Job Type	Permanent
Salary	Excellent
Hours Per Week	Rostered
Company	Jet2.com

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Reporting to the Operations Controller, the Operations Coordinator is responsible for monitoring the operational flying programme and coordinating support from all teams ensuring we are operating safely and in accordance with all Company and statutory requirements. This role plays a vital role in the achievement of Jet2.com’s ‘On Time Performance’ targets.

You will provide support to all flying operations with particular attention to weather, aircraft serviceability, crewing status and other potential issues that may have an adverse impact. You will maintain a flight watch of all Company flights and ensure accurate tracking of each aircraft as well as ensuring all flight information is completed and correctly entered and distributed as required.

In addition, you will also provide up to date communication to internal and external customers and ensure the Operations Room is suitably equipped to provide the Crew with up to date information for the purpose of flight planning. You will also support the Operations Controller and assist in coordinating all charter enquiries in order to operate safely and effectively.

The Operations Control Centre (OCC) operates 24 hours a day, 7 days a week and this role is 4 on, 4 off (2 days, 2 nights) 12 hour shift pattern.

The successful candidate will have previous experience working within an airline operations environment. Any experience within Ground Operations, Passenger Handling or flying would be an advantage. You must be able to demonstrate an understanding of the importance of ‘On Time Performance’ with experience of working under your own initiative and to tight timescales, as well as being a supportive and effective team worker.

In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing and vibrant business.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to leisure destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!

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Job Title	Customer Service Executive - Recoveries
Location	Leeds City Centre
Team	Call Centre Sales
Job Type	Permanent
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2holidays

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The Customer Service team within Customer Contact answer correspondence received from our customers generally by email or letter.

Reporting to the Customer Service Team Leader, the Reclaim Executive will play a key role within the Customer Service team, you will be responsible for ensuring that all payments made by the Customer Service team are reclaimed where appropriate.

In this exciting new role, you will maintain a strong working relationship with our suppliers, Contract Managers and our overseas teams, while ensuring that all company policies and guidelines are followed. You will audit payments and ensure that appropriate amendments are made and errors are reported to the Customer Service Team Leader.

Working to set KPIs, you will act as the first point of contact for supplier enquires, resolving disputes where possible, the primary aim of this role is to maximise the volume of reclaims made and minimise the negative impact that errors may have on our supplier relationships.

The successful candidate will have excellent levels of customer service and stakeholder management skills, a high attention to detail with an inquisitive mind and an eye for problem solving. The role would ideally suit someone from a high volume query/invoice background, a claims management environment or experience within the travel industry.

In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!

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Job Title	Senior Customer Service Executive
Location	Leeds City Centre
Team	Call Centre Sales
Job Type	Permanent
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2holidays

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Reporting to the Customer Service Team Leader, the Senior Customer Service Executive will be responsible for resolving our customers’ concerns and responding to correspondence both pre and post travel in line with our Company guidelines.

The role will include dealing with all escalated customer correspondence and liaising with internal teams and 3rd party suppliers to fully investigate any points raised. You will also assist the Team Leader in allocating work and conducting quality monitoring, being the owner of letter templates and maintaining and updating these on a regular basis. Training new starters and deputising for the Team Leader in their absence is another key element to this role.

The successful candidate will have extensive customer service experience and a customer-centric approach. You will be a strong communicator and will be passionate about delivering a high standard of work and a consistently friendly service to our customers. The role would ideally suit someone from a high volume customer service background with experience in complex queries and dealing with customer complaints.

In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!

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Job Title	Resort Team Leader - East Crete
Location	Heraklion
Team	Overseas
Job Type	Fixed Term
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2holidays

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Jet2holidays is the UK’s 2nd largest Tour Operator, providing ATOL licensed Package Holidays to destinations in the Mediterranean, the Canary Islands and to European Leisure Cities with scheduled leisure flights by our award-winning airline Jet2.com.

We have fantastic opportunities to join our Jet2holidays Team as a Resort Team Leader based in East Crete for Summer 2019.

Reporting into the Destination Manager, the Resort Team Leader will be responsible for leading, motivating and coaching a team of Resort based Customer helpers to deliver VIP customer service at all times.

You will plan your team’s rosters to ensure they are visiting our customers at their hotels at the optimum times and are on hand to share their great insider knowledge of the resort, suggesting recommendations of excursions we provide that match their needs and ensure they have a great holiday.

You will also be the team's first point of contact for advice, as well as working with our local agents and colleagues to help deliver feedback to improve service delivery. Representing our Jet2holidays' values at all times is essential to the success of this role.

If you love the idea of taking responsibility for our customers’ holiday experience whilst working as One Team, then could be the perfect role for you.

Already living in the destination, or willing to relocate, you’ll know the location inside out and ideally speak the local language confidently, as well as being fluent in English.

To be successful in this role you will already be a driver with your own transport and have previous team leader or supervisory experience, ideally gained within the Travel Industry.

In return, we offer a competitive salary on a local contract, combined with excellent opportunities for progression in a growing business.

If you are interested in joining the UK’s 2nd largest Tour Operator and Which? 2018 Travel Brand of the Year, why not apply now!

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Job Title	Ramp Agents - PMI
Location	Palma Mallorca
Team	Ramp Agent Spain
Job Type	Fixed Term
Salary	Competitive
Hours Per Week	20 Hours
Company	Jet2.com

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At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

After another exciting year of growth for Jet2.com and Jet2holidays, we now have some great opportunities for Ramp Agents to join our Ground Operations Team on part time Fixed Term contracts.

Reporting to the Ramp Supervisor, the Ramp Agent's duties will be:

Thinking safety at all times and putting the safety of you, your colleagues and our customers first every time
Providing operational support at the airport, on a shift basis. Whether loading customers’ luggage in the aircraft, or driving vehicles, this is a hands-on role
Responsible for ensuring all specialist airside vehicles and operational equipment at the airfield is in the right place at the right time
Playing a vital part in helping us achieve our on-time performance targets

The successful candidates will have:

Excellent communication skills in Spanish with the ability to quickly and accurately assess situations
A positive and flexible approach and be a supportive team player
Experience of working in a manual and operational environment with an ability to follow clear instructions, to ensure the safety of you and your Team
A full Driving License

In return we offer:

Competitive salary
Excellent training and support to develop your career with Jet2.com
Free uniform
Rosters given in advance
Great team spirit and atmosphere
Chance to make a real difference to our customers holiday

This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

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Job Title	Procurement Administrator
Location	Leeds City Centre
Team	Procurement
Job Type	Permanent
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2.com

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Reporting to the Procurement Manager, the Procurement Administrator will provide efficient and effective administration support to the Procurement Team.

In this new role you will support the General Manager and Buyer in the procurement of fuel and associated services by extracting fuel pricing market data and updating the fuel pricing spreadsheet, checking supplier price updates for accuracy and address any errors / mismatches. You will act as super user for the Proactis Supplier Management tool, providing reports as needed and monitoring usage and compliance in the database from supplier managers across the business, coordinating and acting as first line for user queries and liaising with Proactis as required. You will manage and facilitate all travel bookings and provide day to day administrative support to the Procurement Team, ensuring an efficient interface with other functions. (e.g. answering phones and taking messages for absent team members).

To be successful in this role, you will have experience of working within a fast paced administrative function and be able to show strong evidence of IT literacy and the use of technology, particularly Outlook and Excel. You will be a good communicator - face to face, telephone and written with excellent time management skills and a good eye for detail with a willingness to multi-task in a fast moving environment. You will be willing to take the initiative, be proactive, professional, self-motivated and disciplined. Previous experience of dealing with suppliers and other third parties would be desirable for this role but not a requirement.

In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!

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Job Title	Buyer - Engineering 6 month FTC
Location	Head Office, Leeds Bradford Airport
Team	Purchasing
Job Type	Fixed Term
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2.com

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Reporting to the Senior Buyer, the Buyer will join the Engineering Purchasing Team to procure and maintain the availability of aerospace components to support the Jet2.com fleet. This role is a 6 month fixed-term contract.

You will help create and implement supplier development plans in line with performance, communication and conflict management whilst ensuring all material and logistical requirements are set for maintenance schedules. You will also be responsible for the progress of orders and manage transactions and contracts which will include quote comparisons to ensure minimal cost and maximum availability of components. In addition, you will evaluate and report on the day-to-day progression of orders to other business areas and continually look for opportunities to improve the service.

The successful candidate will have a proven purchasing experience preferably in an aerospace environment and be able to demonstrate strong negotiation skills along with the ability to interpret and understand current market conditions. You will also bring a technical and commercial insight to the role with an operational and hands-on approach.

In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!

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Job Title	General Manager - Holidays Revenue
Location	Leeds City Centre
Team	Revenue
Job Type	Permanent
Salary	Excellent
Hours Per Week	Full Time
Company	Jet2holidays

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Jet2holidays is the vibrant and fast-growing in-house Tour Operator of Jet2.com and due to our rapid expansion and long-term objectives we are now looking to recruit a General Manager – Holidays Revenue to manage the trading performance of a geographical range of destinations. Reporting to the Head of Revenue (Jet2holidays), the General Manager - Holidays Revenue will be responsible for a Team of Managers, Senior Analysts and Analysts who deliver the Jet2holidays, and overall business, revenue strategy.

In this exciting new role, you will learn to understand the business and its operation, with particular attention to the product and commercial requirements, constantly reviewing our processes and ways of working to create and capitalize on efficiencies. Working closely with our IT Team and Senior Stakeholders you will help develop our in-house Revenue Management systems to maximise all opportunities. You will input into, and shape, the Jet2holidays accommodation strategy to make sure our ambitious targets can be achieved and deliver the passenger and margin requirements of the business for defined geographical regions. In addition you will undertake any other duties and ad hoc project work assigned by the management of the Company.

To be successful in this role you will need extensive Revenue Management experience (at manager or senior manager level preferably) within a fast-paced tour operator environment and a strong track record of leading a team and developing direct reports into high performers. An effective communicator at senior management and colleague level, you will influence both immediate and longer-term plans to deliver results through the team. You will respond quickly to changing market conditions to make sure we stay ahead of the competition, identifying issues and turning them into opportunities with suggested solutions.

In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!

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Job Title	Accounts Payable Payments Assistant
Location	Leeds City Centre
Team	Finance
Job Type	Permanent
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2.com

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Reporting to the Accounts Payable Administration Manager, the Accounts Payable Payments Assistant will play a key role within a team whose accurate and timely actions are essential to the needs of the business.

You will be responsible for processing Accounts Payable payments for Jet2.com, Jet2holidays and Dart Group Plc, ensuring robust controls are in place at all times and payments are made within company deadlines. Maintaining stakeholder relationships internally and externally in line with the Company ethos of Great Deal Friendlier is vital to the success of this role.

The successful candidate will be proactive, able to work under tight timescales and have proven administration experience preferably in a high volume Accounts Payable Team.

In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!

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Job Title	Baggage Loader (Resort Flight Check-In) - Girona
Location	Girona
Team	Resort Check In
Job Type	Fixed Term
Salary	Good
Hours Per Week	20 Hours
Company	Jet2holidays

Apply Apply

At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

After another exciting year of growth for Jet2.com and Jet2holidays, we have some great opportunities for Baggage Loaders to join our Resort Flight Check-In Teams on part-time Fixed Term contracts. Our Baggage Loaders provide operational support between our resorts and the airport, on an early morning, afternoon or split-shift basis Monday to Sunday.

Reporting to the Drivers Supervisor – Jet2holidays, the Baggage Loaders will:

Work co-operatively and productively with our Resort Flight Check-In and Ground Operations Teams in the effective loading and transport of our Jet2holidays customers’ baggage from their hotels to the airport. You will ensure high standards of service and On Time departures are accomplished.
Think safety at all times and put the safety of yourself, your colleagues and our customers first every time.

The successful candidates will have:

Experience of working in a manual and operational environment with an ability to follow clear instructions, to ensure the safety of yourself and your Team
Excellent communication skills and be fluent in Spanish
The ability to adapt quickly in an ever-changing environment.
A positive and flexible approach and be a supportive team player.

In return we offer:

Competitive salary
Excellent training
Career progression
Fully paid training
Free uniform
Rosters given in advance
1-1 and coaching sessions
Great team spirit and atmosphere
Chance to make a real difference to our customers holiday

This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

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Job Title	Drivers (Resort Flight Check-In) - Girona
Location	Girona
Team	Resort Check In
Job Type	Fixed Term
Salary	Good
Hours Per Week	30 Hours
Company	Jet2holidays

Apply Apply

At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

After another exciting year of growth for Jet2.com and Jet2holidays, we have some great opportunities for Drivers to join our Resort Flight Check-In Team on part-time Fixed Term contracts. Our Drivers provide operational support between our Resorts and the airport, on an early morning, afternoon or split-shift basis Monday to Sunday.

Reporting to the Driver Supervisor the Drivers are responsible for:

Working co-operatively and productively with our Resort Flight Check-In and Ground Operations Teams in the effective transport of colleagues and customer baggage from their hotels to the airport
Ensuring high standards of service and On Time departures are accomplished
Thinking safety at all times and putting the safety of you, your colleagues and our customers first every time
Inspecting vehicles daily you reporting any defects to the Maintenance Team

The successful candidates will have:

A Full EU Driving License, Type C and the relevant Competency Professional Certificate (CAP) under governing legislation
Excellent communication skills and fluent in Spanish with the ability to adapt quickly in an ever-changing environment. Any English language skills would be an advantage
A positive and flexible approach and be a supportive team player
Experience of working in a manual and operational environment
The right to work in the location you are applying for

In return we offer:

A competitive salary
Excellent training and support to develop your career with Jet2.com
Fully paid training
Free uniform
Rosters given in advance
Monthly 1-1 and coaching sessions
Great team spirit and atmosphere

This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

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Job Title	Driver Supervisor (Resort Flight Check-In) - Girona
Location	Girona
Team	Resort Check In
Job Type	Fixed Term
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2holidays

Apply Apply

At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

After another exciting year of growth for Jet2.com and Jet2holidays, we have a great opportunity for a Driver Supervisor to join our Resort Flight Check-In Team in Girona. This role will be will responsible for the day to day operational performance and supervision of our drivers and baggage loaders in charge of our customers baggage from Resort to the Airport in accordance with Company policy and relevant legislation.

Reporting to the Station Manager, the Resort Flight check-In Driver Supervisor will be responsible for:

Supervising the Resort Flight Check-In Drivers and Baggage Loaders.
The On Time Performance of our Resort Flight Check-In Service
The effective transport of colleagues and customers baggage from their hotels to the airport, ensuring high standards of service
Ensuring the Jet2holidays Resort Flight Check-In procedures and logistics are handled in accordance with all legal and Company requirements.
Supporting with the management of colleagues rosters

The successful candidate will:

Have genuine passion for delivering excellent customer service.
Have proven experience in a supervisor role with a background in leading and motivating teams in a customer environment.
Be fluent in Spanish with basic English
A Full EU Driving License, Type C and the relevant Competency Professional Certificate (CAP) under governing legislation

Previous experience within the Airline or Travel industry is desirable, although this is not essential.

In return for delighting our customers, we offer an excellent salary with opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

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Job Title	Home Based Group Travel Sales Advisor - Yorkshire Region
Location	Home Working
Team	Call Centre Sales
Job Type	Permanent
Salary	£20,924
Hours Per Week	40 Hours
Company	Jet2holidays

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We now have some fantastic opportunities to join Jet2holidays as a Home Based Group Travel Sales Advisor!

Reporting to the Contact Centre Team Leader – Groups, who is based at our Head Office in Leeds City Centre, our Group Travel Sales Advisors are responsible for providing a professional telephone sales service to groups of 10 customers, or more, wishing to book a holiday. Handling our more complex bookings and maximising all sales and revenue opportunities, you will sell package holidays and ancillaries from our entire range in order to achieve individual, team and business targets.

You will be responsible for offering a service that is focused on selling through self-motivation, strong communications skills, excellent product knowledge and identifying customer needs.

Building positive relationships is key to this role in order to proactively sell and gain a loyal base for repeat bookings. As a results driven self starter with a passion for travel, you will have worked within the Travel Industry and have good destination and product knowledge. This will enable you to confidently sell package holidays and provide excellent customer service on all inbound and outbound calls in a timely and professional manner

For our Group Travel Sales Advisor roles, you must be based in the Yorkshire region and be able to travel to our office in Leeds City Centre. You will have previous experience within the Travel Industry, and ideally previous contact centre experience along with good communication skills and will be able to communicate clearly at all levels and situations.

The opening hours for the department are Monday to Friday 8am - 9pm, Saturday 8.30 -5.30pm and Sunday 9am-6pm and this role will operate on a 6 week rotational shift pattern within these opening hours.

In return, we offer an excellent salary of £20,924 per annum and fantastic monthly bonus potential plus benefits package and opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!

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Job Title	Tester
Location	Leeds City Centre
Team	IT Systems & Web Development
Job Type	Permanent
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2.com

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Here at Jet2.com and Jet2holidays the customer is VIP, we strive to exceed expectations. We work together as One Team in an Agile environment and we all drive a culture of change, inspiring and motivating each other to continuously improve current ways of working. We believe that our open and honest culture combined with great opportunities for learning makes Jet2.com and Jet2holidays a great place to work and leads to better service for our all-important customers.

What you’ll be doing

We need a Tester who is experienced in all areas of manual and automated testing and is able to test API's. Selenium Webdriver and SQL experience is desired but not essential. You are not just joining the IT function, you are joining an innovative team in an agile, scrum environment which deliver high-quality developments across our two enterprise websites, Jet2.com and Jet2holidays. This team is core to the future of the business and is responsible for the accurate completion of testing applications that support our Ecommerce platform. This is a very hands-on role to test in-house applications by analysing user stories, designing, writing and updating test cases and test scripts all with a view to providing an amazing experience for Jet2.com and Jet2holidays customers

Who you are

We’re interested in people who like technical challenges. You should be passionate about continuous improvement, testing and be committed to improving our agile processes and best practices within the team.

Next steps

We want you to join us, so if you would like further information on the role please contact Johnathan Nicolson, Recruiter, at Johnathan.nicolson@jet2.com and the hiring manager will get back to you, otherwise click the Apply button NOW!

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Job Title	Baggage Loader - Resort Flight Check-In - Larnaca
Location	Larnaca
Team	Resort Check In
Job Type	Fixed Term
Salary	Good
Hours Per Week	20 Hours
Company	Jet2holidays

Apply Apply

At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

After another exciting year of growth for Jet2.com and Jet2holidays, we have some great opportunities for Baggage Loaders to join our Resort Flight Check-In Teams on part-time Fixed Term contracts. Our Baggage Loaders provide operational support between our Resorts and the airport, on an early morning, afternoon or split-shift basis Monday to Sunday. These roles will be based from Protaras, Larnaca.

Reporting to the Drivers Supervisor, the Baggage Loaders work co-operatively and productively with our Resort Flight Check-In and Ground Operations Teams in the effective loading and transport of our Jet2holidays customers’ baggage to ensure high standards of service and On Time Departures are accomplished. You will think safety at all times, putting the safety of you, your colleagues and our Customers first every time.

Delivering On Time luggage from hotels to the airport is vital in ensuring our customers' satisfaction and you will play a key role in achieving this and our on time performance targets.

The successful candidates will have excellent communication skills with the ability to adapt quickly in an ever changing environment. You must be a supportive team player with a positive and flexible approach. You will have experience of working in a manual and operational environment with an ability to follow clear instructions, to ensure the safety of you and your Team.

In return, we offer a competitve salary with opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities. Ground Operations jet2hols
Cyprus

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Job Title	Driver - Resort Flight Check-In - Larnaca
Location	Larnaca
Team	Resort Check In
Job Type	Fixed Term
Salary	Good
Hours Per Week	20 Hours
Company	Jet2holidays

Apply Apply

At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

After another exciting year of growth for Jet2.com and Jet2holidays, we have some great opportunities for Drivers to join our Resort Flight Check-In Teams on Fixed Term contracts. Our Drivers provide operational support between our Resorts and the airport, on an early morning, afternoon or split-shift basis Monday to Sunday. These roles will be based from Protaras, Larnaca.

To be considered for this role you must hold a full EU Driving License, Type C or C1 Licence and the relevant Competency Certificate (CAP) under governing legislation.

Reporting to the Driver Supervisor, the Drivers work co-operatively and productively with our Resort Flight Check-In and Ground Operations Teams in the effective transport of Jet2.com and Jet2holidays colleagues and customer baggage to ensure high standards of service and On Time Departures are accomplished. You will think safety at all times, putting the safety of you, your colleagues and our customers first every time. Delivering On Time luggage from hotels to the airport is vital in ensuring our customers' satisfaction and you will play a key role in achieving this and our on time performance targets. In addition, you will inspect vehicles daily and report any defects to the Maintenance Team.

The successful candidates will have excellent communication skills with the ability to adapt quickly in an ever changing environment. You must be a supportive team player with a positive and flexible approach. You will have experience of working in a manual and operational environment with an ability to follow clear instructions, to ensure the safety of you and your Team. You will be fluent in Greek and any English language skills would be an advantage. You must have the right to work in the location you are applying for.

In return, we offer a competitive salary with opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities. Ground Operations
Cyprus

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Job Title	Deskside Support Engineer
Location	Leeds City Centre
Team	IT Systems & Web Development
Job Type	Permanent
Salary	Excellent
Hours Per Week	Full Time
Company	Jet2.com

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Reporting to the Servicedesk Manager, the 24/7 Desktop Support Engineer will work as part of a team of highly skilled first and second line support engineers. The successful candidate will work within the Desk-side and First-time Resolution teams which support the technology-enabled workforce within Jet2.com, Jet2holidays and the wider Dart Group

Your responsibilities would include ownership of Incidents and Service Requests raised by our user community. You will also assist in the building of machines, as well as assisting with larger project such as base visits and refurbs.

The successful candidate would possess strong People Skills, Windows, Active Directory, Office 365 and networking, Incident Management skills. The role-holder will also be expected to be a good "all-rounder" with experience of resolving issues on different types of device. Experience of supporting Citrix environments will be advantageous. You will be keen to adhere to standards, and previous experience of using Servicenow is an advantage here. Effective triage/workload/time-management and great customer service skills are essential for this role.

In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!! (

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Job Title	Dispatchers - TFS
Location	Tenerife
Team	Dispatcher Spain
Job Type	Fixed Term
Salary	Competitive
Hours Per Week	20 Hours
Company	Jet2.com

Apply Apply

At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

After another exciting year of growth for Jet2.com and Jet2holidays, we now have some great opportunities for Dispatchers to join our Ground Operations Team on a part time Fixed Term contract.

Reporting to the Station Controller, the Dispatcher is responsible for:

The dispatch of all aircraft in compliance with Company and legal requirements
Effective communication with all Teams & Crews involved with the aircraft departure
Ensuring the effective coordination of all dispatch and load control operations
Being the ambassador for our safety-first culture, ensuring you drive the culture through every aspect of your work
Supporting the business to deliver our on-time performance targets and VIP service to our customers

The successful candidates must have:

Excellent communication skills both in English and Spanish with the ability to quickly and accurately assess situations
Genuine passion for delivering outstanding customer service
High degree of personal effectiveness in managing your own workload and confidently taking responsibility for decision making
Previous turnaround supervisory experience would be ideal, although this is not essential
A type B Driving License

In return we offer:

Competitive salary
Excellent training and support to develop your career with Jet2.com
Fully paid training
Free uniform
Rosters given in advance
One to One and coaching sessions
Great team spirit and atmosphere

This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

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Job Title	Passenger Service Agent - TFS
Location	Tenerife
Team	Passenger Service Agent Spain
Job Type	Fixed Term
Salary	Competitive
Hours Per Week	20 Hours
Company	Jet2.com

Apply Apply

At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

After another exciting year of growth for Jet2.com and Jet2holidays, we now have some great opportunities for Passenger Service Agents to join our Ground Operations Team on part time Fixed Term contracts.

Reporting to the Duty Manager, the Passenger Service Agent will responsible for

Delivering fantastic customer service
Providing a warm and friendly welcome
Supporting our customers throughout their journey in the airport
Providing an efficient check-in& boarding service
Being the welcoming face that meets our customers on arrival

The successful candidates should have a:

Genuine passion for delivering outstanding customer service
A positive and flexible approach and always have a “Happy to help” attitude at all times
A Supportive mindset, always looking to help our customers and your Team
A Proven track record in handling customer queries in a fast-paced environment
Flexibility to work across rotational shifts
Excellent communication skills and fluent in English and Spanish

In return we offer:

Competitive salary
Excellent training and support to develop your career with Jet2.com
Fully paid training
Free uniform
Rosters given in advance
One to Ones & coaching sessions
Great team spirit and atmosphere
Chance to make a real difference to our customers holiday

This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

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Job Title	Overseas Risk & Safety Manager - Turkey, Bulgaria & Croatia
Location	Various
Team	Operations
Job Type	Permanent
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2holidays

Apply Apply

Reporting to a Regional Risk & Safety Manager - Jet2holidays, the Overseas Risk & Safety Manager will support the Company in delivering industry leading risk and safety standards for customers staying within our overseas resorts. Please note this position will involve extensive travel in the region or country you would be working in and occasional travel to other regions or countries.

In this exciting new position, you will be working closely with various internal and external stakeholders to support hoteliers and other suppliers in addressing Risk & Safety concerns identified during the audit process and following any incidents or illnesses to conclusion. Acting as a champion of Customer Safety and providing support to the Risk & Safety and Overseas Teams as required, assisting in the smooth running of our on-sale process by liaising with suppliers to complete the required assessments is vital to the success of this role. You will carry out and manage excursion and activity risk assessments where required and follow up with suppliers on issues identified in any audits/inspections, helping them address any issues raised and revisiting and reviewing that identified actions have been undertaken. You will also advise and support for the overseas teams when they are carrying out the safety aspects of their role, collating and monitoring the pre-season checklists and subsequent follow-ups making sure any ongoing controls are implemented for all Jet2holidays suppliers overseas. In addition, you will work on a regional basis, and will be expected to be based in an overseas location, but with responsibility for addressing Risk & Safety issues across a number of different destinations.

You will need a good understanding of Risk and Safety requirements overseas and previous Tour Operation experience to be considered for the position. A strong communicator you will be able to negotiate and influence at a high level and have the ability to deal with difficult situations and take them to a positive conclusion. You will be highly organised, well prepared and able to prioritise workloads effectively. You will need to have a full driving license with the confidence to drive overseas and the flexibility to work the hours and patterns as required by the needs of the operation.

In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!

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Job Title	Platform Operations Manager
Location	Leeds City Centre
Team	Group IT
Job Type	Permanent
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2.com

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The Platform Operations Manager is responsible for the development pipeline used by the Jet2.com and Jet2holidays development teams. The development pipeline encompasses the tools and processes that promote code on to test environments and then up to production. This is an important role with fantastic opportunities to improve both the velocity and reliability of our developments.

What you'll be doing

The Platform Operations Manager will be expected to build a roadmap for development platform improvements and deliver items on the roadmap as prioritized by the stakeholders. This will include:
Collecting feedback from development teams, building a suitable roadmap and agreeing/prioritizing it with stakeholders.
Managing the platform operations team, ensuring they are engaged, motivated and productive.
Proposing improvements to the deployment pipeline, e.g. automating canary releases.
Maintaining the platform, e.g. ongoing upgrades to ALM and deployment applications.
Owning delivery of the roadmap, ensuring that both short term and long-term improvements are delivered.
Measuring improvements made by the platform operations team and demonstrating success to the team themselves and to the wider development team.
Working with development teams to create modern, robust, automated pipelines.

Environment improvements:

Ensuring that test environments are performant and fit for purpose with suitable monitoring in place.
Minimizing downtime in the pipeline, e.g. waiting for database restores or test environment updates to complete.
Automating processes, e.g. removing manual steps from test environment and development environment setup processes

Technical Skills

Architecture:

You have an in-depth understanding of the technologies used by industry leaders and experience applying them in your role.
You can take a set of requirements and then discuss and agree architectural improvements with stakeholders.

Technical Leadership:

You are skilled at breaking down high-level requirements and clearly tasking your team to implement technical features.

People Management:

You understand what drives a technical team and will inspire and motivate them to deliver great work.
You will give your team members clear feedback and help them to progress their careers, recruiting and retaining the best talent.
You will ensure your team has the right skills and experience to deliver the roadmap.

What we’re offering

Jet2.com and Jet2holidays have enjoyed continued success, becoming the 3rd largest registered airline in the UK and 2nd largest UK tour operator respectively. We have won numerous awards for our industry-leading customer service, for example "Travel Brand of the Year 2018" at the "Which? Awards 2018". Our outstanding success enables us to offer:

Stimulating work with excellent progression opportunities for high performers.
Excellent salaries
A discretionary bonus scheme
Discounted flights and holidays
Many other great benefits

Equal Opportunities

At Jet2.com and Jet2holidays we understand that a diverse workforce enables us to provide a richer and more fulfilling working environment for our colleagues irrespective of any aspect of diversity. We believe in a culture that promotes equal opportunities for all colleagues. We also recognise that diversity enables us to attract and retain the best people.

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Job Title	B1 Licensed Engineer - London Stansted
Location	London Stansted
Team	Line Maintenance
Job Type	Permanent
Salary	Excellent
Hours Per Week	42 Hours
Company	Jet2.com

Apply Apply

Reporting to the Shift Leader, the B1 Licensed Engineer will be responsible for performing aircraft maintenance tasks in accordance with regulatory airworthiness standards and Jet2.com Company Policy. This is a vital job in ensuring that the aircraft presented to our customers are serviceable, on time and clean.

You will undertake scheduled and un-scheduled aircraft maintenance and carry out pre-flight, daily and weekly checks of aircraft. The B1 Licensed Engineer will also take responsibility for rectification and repair, mandatory inspection and certification of all servicing and maintenance tasks within your scope of approval. In addition, you will assume responsibility of all documentation for aircraft under your control and be available at short notice to perform Aircraft on Ground (AOG) recovery. After a period of training, it is expected that the B1 Licensed Engineer will work on a 2 days, 2 nights, 4 days off shift pattern.

The successful candidate will be European Aviation Safety Agency (EASA) B1 Qualified with experience working on commercial aircraft. It would be advantageous if you hold current approvals for B737 and B757 Aircraft and have a full UK driving license. In addition, you will be highly organised and able to prioritise work in a fast paced, dynamic environment.

In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!! engineer

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Job Title	Data Scientist
Location	Leeds City Centre
Team	Marketing
Job Type	Permanent
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2.com

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Reporting to the General Manager, Data Science the Data Scientist will be a key part of the Data Science Team, executing the data science strategy and bringing together multiple large data sources for effective use across the business. You will be able to query and gain deep insights from the data giving the wider business the ability to act upon these.

In this exciting new role you will be expected to collaborate with internal teams across the business and identify, and collaborate with, stakeholders across the wider group. You will use machine learning and statistical modelling tools to generate customer, marketing and commercial Insight, which in turn will inform marketing strategy, pricing & product development for the business. You will identify efficiencies in the use of data across its lifecycle, reducing data redundancy, structuring data to ensure efficient use of time and ensuring retained data/information provides value to the organisation and remains in-line with legitimate business and/or regulatory requirements. You will create algorithms and models to understand how changes in metrics in one area of the business impact other areas. You will be working with multiple teams across the business to deliver the data science roadmap

The successful candidate will be highly numerate with a statistical background, experienced in using R, Python or similar statistical analysis package. You will have strong SQL skills and the ability to create clear data visualisations in tools such as Tableau or Power BI. You will have developed and deployed predictive models using machine learning frameworks and worked with big data technologies. You will be skilled in gathering data from multiple sources and in multiple formats with knowledge of data warehouse design, logical and physical database design and challenges posed by data quality. You will have demonstrable experience in cleansing and enriching of data, you must also be able to interpret business requirements in terms of data architecture, database technology and data model design.

In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!

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Job Title	Mechanic - Birmingham
Location	Birmingham Airport
Team	Line Maintenance
Job Type	Permanent
Salary	Excellent
Hours Per Week	42 Hours
Company	Jet2.com

Apply Apply

Reporting to the Shift Leader, the Mechanic will be responsible for carrying out line maintenance on all Jet2.com aircraft, ensuring tasks are carried out efficiently and on time. This position plays an important role in ensuring our aircraft are maintained to a very high standard and that delays are kept to a minimum.

You will perform defect rectification and routine servicing as directed by the Shift Leader, carrying out aircraft maintenance tasks according to European Aviation Safety Agency (EASA) requirements and regulations. You will also be expected to be available at short notice for Aircraft on Ground (AOG) recovery. After a period of training it is expected that the Mechanic will work a 2 days, 2 nights, 4 days off shift pattern.

The successful candidate will ideally hold a valid and current EASA 'A' License. You will have an operational background in aircraft maintenance, with experience working on commercial aircraft. You will have full working knowledge of Health & Safety requirements, excellent attention to detail and the ability to meet deadlines in a fast paced environment.

In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!! Engineer

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Job Title	Customer Service Advisor - Manchester- Part Time
Location	Hangar, Manchester Airport
Team	Call Centre Sales
Job Type	Permanent
Salary	£9,896.50 per annum, pro rata
Hours Per Week	20 Hours
Company	Jet2holidays

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Reporting to the Contact Centre Team Leader, our Customer Service Advisors - Part Time are responsible for all pre travel communications with our Jet2.com and Jet2holidays customers.

As a valued Customer Service Advisor within our fun and friendly Contact Centre at Manchester Airport, you will play an essential role in delivering a VIP customer experience in every interaction you have with our customers.

You will receive a wide range of enquiries from our customers and Trade Partners regarding their holiday or flight only bookings, such as amendments, cancellations or payments. Predominantly working over the phone, with a focus on getting it right first time, you will ensure that our customers receive a full and accurate resolution to their enquiry in a friendly and professional manner.

We do not require any specific work experience for the role as you will undergo a fantastic induction programme if successful. However, you will need to be self-motivated and a team player with a passion for delivering excellent customer service. You will pride yourself on your organisational and communication skills, have a flexible approach to your working hours and also have outstanding attention to detail.

In return, we offer an industry leading salary of £9,896.50 per annum with fantastic opportunities for progression in a rapidly growing business. You will also have the opportunity to go on Educational Trips, visiting some of our most popular resorts overseas so you can share your first hand Jet2holidays experience with our customers and deliver a truly VIP service every time.

The start date for these roles is the 29th April and the training hours will be full time Monday to Friday 8.30 - 5.30pm for the first three weeks and then onto your part time shift pattern for the remainder of the training. The working hours for the roles are:

Monday, Tuesday and Friday 5pm - 9pm and Saturday 8:30am - 5.30pm

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!

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Job Title	B1 Licensed Engineer - Malaga
Location	Malaga
Team	Line Maintenance
Job Type	Permanent
Salary	Excellent
Hours Per Week	42 Hours
Company	Jet2.com

Apply Apply

Reporting to the Station Engineer, the B1 Licensed Engineer will be responsible for performing aircraft maintenance tasks in accordance with regulatory airworthiness standards and Jet2.com Company Policy. This is a vital job in ensuring that the aircraft presented to our customers are serviceable, on time and clean.

You will undertake scheduled and un-scheduled aircraft maintenance and carry out pre-flight, daily and weekly checks of aircraft. You will also take responsibility for rectification and repair, mandatory inspection and certification of all servicing and maintenance tasks within your scope of approval. In addition, you will assume control of all documentation for aircraft under your control and be available at short notice to perform Aircraft on Ground (AOG) recovery. After a period of training, it is expected that the B1 Licensed Engineer will work on 4 days on, 4 off shift pattern.

The successful candidate will be European Aviation Safety Agency (EASA) B1 Qualified with experience working on commercial aircraft. It would be advantageous if you hold current approvals for both B737 and B757 aircraft and have a full UK driving license. In addition, you will be highly organised and able to prioritise work in a fast paced, dynamic environment.

In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!

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Job Title	Mechanic - Manchester Airport
Location	Manchester Airport
Team	Line Maintenance
Job Type	Permanent
Salary	Excellent
Hours Per Week	42 Hours
Company	Jet2.com

Apply Apply

Reporting to the Shift Leader, the Mechanic will be responsible for carrying out line maintenance on all Jet2.com aircraft, ensuring tasks are carried out efficiently and on time. This position plays an important role in ensuring our aircraft are maintained to a very high standard and that delays are kept to a minimum.

You will perform defect rectification and routine servicing as directed by the Shift Leader, carrying out aircraft maintenance tasks according to European Aviation Safety Agency (EASA) requirements and regulations. You will also be expected to be available at short notice for Aircraft on Ground (AOG) recovery. After a period of training it is expected that the Mechanic will work a 2 days, 2 nights, 4 days off shift pattern.

The successful candidate will ideally hold a valid and current EASA 'A' License. You will have an operational background in aircraft maintenance, with experience working on commercial aircraft. You will have full working knowledge of Health & Safety requirements, excellent attention to detail and the ability to meet deadlines in a fast paced environment.

In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!! Engineer

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Job Title	Resort Flight Check-In Roamer Trainer - Cyprus
Location	Various
Team	Learning & Development
Job Type	Permanent
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2.com

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Reporting to the Front of House and Back of House Training Supervisor Overseas, the Resort Flight Check-In Roamer Trainer will be responsible for providing classroom training, support and coaching to our Front of House Resort Flight Check-In and Ground Operations - Back of House colleagues in order to ensure they are working and operating in accordance with our safety culture and brand philosophy. You will display and inspire role model behaviours and bring to life the Jet2.com and Jet2holidays values, to ensure a VIP customer experience is delivered. This is a Full-Time Permanent Contract.

You will identify and analyse individual training and development needs, making recommendations in line with the Leadership Framework. You will be responsible for the delivery of coaching and support for all Front of House Resort Flight Check-In and Ground Operations - Back of House, ensuring training is tailored to individual requirements. As part of the Training Team, you will be responsible for the design and development of initial and recurrent training for all Front of House Resort Flight Check-In and Ground Operations - Back of House Teams to support them to achieve the highest performance standards. Another key aspect of the role is to ensure that compliance, statutory and regulatory training requirements are met through regular competency checks as well as supporting Base Management Teams in all aspects of training and best practice. A high amount of travelling is required to support your colleagues within the training team.

The successful candidate will be fluent in English and Greek and have some experience of training delivery - either on an individual basis or in a class room environment. You will be passionate about training and developing others and be able to engage with the Back of House Teams and influence others. Adaptable and able to positively support business change, you will be able to prioritise and plan your own workload and be comfortable working both independently and as part of a team. Excellent communication skills, with an ability to communicate at all levels is essential as well as a clear desire to deliver a VIP customer service and the ability to instill this in others.

In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!

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Job Title	Resort Team Leader - Majorca North
Location	Palma Mallorca
Team	Overseas
Job Type	Fixed Term
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2holidays

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Jet2holidays is the UK’s 2nd largest Tour Operator, providing ATOL licensed Package Holidays to destinations in the Mediterranean, the Canary Islands and to European Leisure Cities with scheduled leisure flights by our award-winning airline Jet2.com.

We have fantastic opportunities to join our Jet2holidays Team as a Resort Team Leader based in the North of Majorca for Summer 2019.

Reporting into the Destination Manager, the Resort Team Leader will be responsible for leading, motivating and coaching a team of Resort based Customer helpers to deliver VIP customer service at all times.

You will plan your team’s rosters to ensure they are visiting our customers at their hotels at the optimum times and are on hand to share their great insider knowledge of the resort, suggesting recommendations of excursions we provide that match their needs and ensure they have a great holiday.

You will also be the team's first point of contact for advice, as well as working with our local agents and colleagues to help deliver feedback to improve service delivery. Representing our Jet2holidays' values at all times is essential to the success of this role.

If you love the idea of taking responsibility for our customers’ holiday experience whilst working as One Team, then could be the perfect role for you.

Already living in the destination, or willing to relocate, you’ll know the location inside out and ideally speak the local language confidently, as well as being fluent in English.

To be successful in this role you will already be a driver with your own transport and have previous team leader or supervisory experience, ideally gained within the Travel Industry.

In return, we offer a competitive salary on a local contract, combined with excellent opportunities for progression in a growing business.

If you are interested in joining the UK’s 2nd largest Tour Operator and Which? 2018 Travel Brand of the Year, why not apply now!

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Job Title	Data Analyst - Flight Operations
Location	Head Office, Leeds Bradford Airport
Team	Flight Operations Admin
Job Type	Permanent
Salary	Excellent
Hours Per Week	Full Time
Company	Jet2.com

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Reporting to the Head of Crew Development, the Data Analyst - Flight Operations is responsible for the provision of analytical support to the Flight Operations development team, including the capture, analysis and reporting of a wide range of operational data for Pilots and Cabin Crew. This vital position provides effective management Information and reporting, allowing for continued development of the Jet2.com Crew workforce as we continue to grow.

You will work with varied and wide ranging data sets relating to all aspects of our Flight Operation, with particular focus on elements which have an impact on Pilot and Cabin Crew lifestyle or career development. As well as updating existing reports, you will frequently be required to generate new databases of information and proactively engage with many areas of the business to develop appropriate and timely reports. The Data Analyst - Flight Operations will also analyse industry and company trends relating to Crew experience levels, career progression, flying hours, rosters and all other factors relating to Crew development. In addition, you will support senior management by providing valuable information and clear, consistent input to aid the business decision making process.

The successful candidate will have experience of capturing and analysing large amounts of technical and non-technical data, providing timely and accurate management information. You will ideally have experience within a Flight Operations environment and a good understanding of effective use of databases and reporting tools. You will have excellent IT skills and the ability to present technical data in a clear and informative way. Above all, you will be able to work in a fast paced and dynamic environment. Any experience with Tableau would be highly desirable.

In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!

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Job Title	Overseas Executive - City Breaks
Location	Leeds City Centre
Team	Overseas
Job Type	Permanent
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2holidays

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Reporting to the Overseas Operations Senior Executive - City Breaks, the Overseas Operations Executive - City Breaks will be responsible for maintaining and developing the relationships with our local agent and support function for our Overseas Local Team within our City Break Destinations.

In this role, you will ensure the Overseas Teams receive the highest level of support allowing them to deliver industry leading customer service. You will help with the compilation of reports, diary management and the co-ordination of project and travel plans. You will develop and maintain processes, policies and procedures for the Overseas LocalTeam to follow. In addition, you will monitor adherence to Jet2holidays guidelines as per the Service Delivery Manual and contribute to current or future projects as appropriate.The role is based in our UK office in Leeds with frequent overseas travel, shift pattern will include

The successful candidate will be a people motivator who leads by example, with the confidence to roll up their sleeves and muck in where needed. You will be self-motivated, organised, pro-active and energetic with the ability to work in a fast-paced environment.

In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!

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Job Title	Contact Centre Recruiter
Location	Leeds City Centre
Team	Human Resources
Job Type	Permanent
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2.com

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As a result of our continued success and growth, we now have a new and exciting opportunity for an experienced Recruiter to play a pivotal role in identifying and recruiting the best talent for the Jet2.com and Jet2holidays Contact Centre, Customer Service and Data Control Teams.

Reporting to the Volume Recruitment Manager, the Recruiter – Contact Centre, Customer Service and Data Control will be responsible for the delivery of a comprehensive end to end resourcing service delivering to operational requirements.

Across our Contact Centre, Customer Service and Data Control Teams we will recruit over 400 colleagues in 2019, to cover growth, attrition and make sure the business has sufficient colleagues on-board for peak seasonal requirements.

In this vital role, you will be responsible for the full recruitment process for these colleagues, ensuring we identify the best candidates to help continue our success and source the required number of colleagues, at the right time, whilst being cost conscious. You will work with the Contact Centre Training Team to plan assessment dates and liaise with the Recruitment Systems Team to make sure an appropriate attraction strategy is in place for all your campaigns. You will review the structure of the assessment days and selection tools and techniques used and liaise with the Volume Recruitment Manager to agree the best process to identify the best candidates and offer an excellent candidate experience. You will also make sure the eRecruitment system (IBM Kenexa) is updated accurately and efficiently to ensure management information metrics are available and create reports alongside the Recruitment Systems Team that give the business valuable insights into our recruitment campaigns.

To be successful, you must have a proven track record of successfully managing high volume multiple-vacancy recruitment campaigns within a fast paced environment. Previous experience in recruiting for contact centres is essential. You will fully understand the candidate journey, be able to work to tight timescales and be flexible to adapt to changing priorities. You will also be a proven recruitment expert with a clear passion and determination to be the best at what you do. The ability to communicate effectively with senior stakeholders is also key to the success of this role.

If you are flexible and adaptable, you will enjoy the variety and challenges as we grow our interesting and successful business.

Regular travel will be required to our other Contact Centre sites so a full and valid UK Driving Licence is essential.

In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!! Human Resources

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Job Title	Crew Training Coordinator
Location	Head Office, Leeds Bradford Airport
Team	Sales & Planning
Job Type	Permanent
Salary	Excellent
Hours Per Week	Full Time
Company	Jet2.com

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Reporting to the Crew Training Supervisor, the Crew Training Coordinator will be responsible for the planning and scheduling of all Pilot and Cabin Crew training courses. You will work closely with both Crew Planning and all Crewing Teams in our Operations Control Centre (OCC), to ensure all training is confirmed on Crews rosters.

You will plan and roster appropriate new starter training for all Crew joining the business, as well as planning specialist recurrent training for existing colleagues. In addition, you will ensure accurate record keeping of training by carrying out audits to ensure compliance of all paperwork and make sure all Pilot and Cabin Crew training adheres to Civil Aviation Authority (CAA), Third Party and Company regulations.

The successful candidate will be analytical and have a forward thinking approach to problem solving. You will have excellent communication skills and be able to confidently engage with colleagues at all levels across the business. You will thrive on working in a fast paced environment and demonstrate a positive “can do” attitude, supporting your team members on a daily basis. Resource planning, Rostering or Crewing experience would be an advantage, but is not essential. You will also possess strong IT skills and be competent across all MS office software

In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!

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Job Title	HR Adminstration Manager
Location	Leeds
Team	Human Resources
Job Type	Permanent
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2.com

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Reporting to the General Manager – Payroll and HR Administration the HR Administration Manager will lead and coach the HR Administration Team to develop and maintain a comprehensive administrative support function for the wider HR Team and business. You will ensure that all defined administrative tasks are managed effectively to ensure that deadlines are met and the benefits of best practice are realised

In this exciting role you will work with the broader HR Team and relevant business stakeholders, to constantly review administrative processes and procedures, recommending and facilitating change to ensure the development and maintenance of an effective and efficient support function. You will have line management responsibilities for a HR Administration Team Co-ordinator and Administrators, ensuring a high level of service delivery, quality and compliance is delivered, sharing successes and inspiring confidence across the team. A key element of this role will be to facilitate the sharing of best practice across the Team, to enhance standardisation of working practices and ensure that the benefits of good practice are obtained through coaching and development. Ensuring high quality data inputting is monitored and accurate, paying particular attention to data which will impact on pay and where appropriate auditing the input from the Recruitment System is vital to the success of this role.

You will also champion change through engaging with the HR Management Information Analysts, Payroll and other business stakeholders, 'through the eye of the customer' to ensure delivery of continuous system improvement and overall process automation to realise efficiencies.

The successful candidate will have previous experience of leading and coaching an Administration Team within a high volume process driven/automated administrative commercial Team, preferably within a HR environment. A methodical and organised work style is essential, combined with the ability to challenge current practices and deliver business practical solutions in a high energy and ever changing environment. You will need a good working knowledge of HR Systems and Microsoft Office (Word – including volume mail merge, PowerPoint, Excel, Outlook and Visio) to help produce, interpret and analyse core Management Information/metrics for the business.

In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!! Human Resources

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Job Title	Jet2Holidays: Register your Interest - Home Based Travel Advisors
Location	Various
Team	Call Centre Sales
Job Type	Permanent
Salary
Hours Per Week	40 Hours
Company	Jet2holidays

Apply Apply

Our Home Based Travel Advisors play an essential role in delivering a VIP customer experience in every interaction we have with our customers. Working from home, you will engage with our customers over the phone, maximising all sales and revenue opportunities in order to achieve your individual targets and KPI's. In addition, you will aid our customers through the booking process, ensuring they receive an outstanding level of Customer Service from the moment they start talking to you.

For these positions, we look for results driven self-starters with previous Contact Centre or Travel experience, who are able to build up extensive product knowledge in order to confidently sell package holidays along with ancillary and insurance products to best suit our customer’s needs. Being able to work on your own initiative is key to the success of the role.

If you're looking for a break from the 9 - 5 and have the energy, enthusiasm and passion required to deliver results and a VIP experience to our all-important customers , please register your interest and we will update you regarding our upcoming Home working opportunities!

We offer dedicated training, an open and friendly atmosphere to progress your career and, of course, the opportunity to take our all-important customers on holiday with Jet2.com and Jet2holidays!!

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Job Title	Passenger Service Agent (Resort Flight Check-In) - Costa Del Sol
Location	Malaga
Team	Resort Check In
Job Type	Fixed Term
Salary	Good
Hours Per Week	20 Hours
Company	Jet2holidays

Apply Apply

At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

After another exciting year of growth for our fantastic Resort Flight Check-In Service, we have some fantastic opportunities for　Passenger Service Agents to join our Resort Flight Check-In Team in Costa Del Sol, on a part time, fixed term for Summer 2019.

Reporting to the Resort Flight Check-In Supervisor, our Passenger Service Agents in Resort will be responsible for –

Delivering a warm, friendly and professional goodbye to our customers as we check them in for their return flight home, from the comfort of their hotel
Issuing customers with boarding passes and following security procedures
Adhering to all aviation, legal and company regulations and promoting a safety first culture
Working closely with our Driver and Loader teams to ensure customers baggage is checked and transported securely to the airport
Preparing and delivering invitations to our customers in their hotel, promoting our Resort Flight Check-In Service

As we are always on hand to help our customers, this position involves working on a rostered shift basis to support our busy Summer operation. Our Resort Flight Check-In Passenger Service Agent positions are available on a 20 hour per week contract basis. This is an exciting and rewarding role with a real focus on delivering fantastic customer service!

The successful candidates will –

Have a genuine passion for delivering outstanding customer service
Be fluent in English with a basic understanding of Spanish
Have the relevant right to work documentation for the location that you are applying for

In return we offer –

Competitive salary
Monthly 1-1’s and coaching sessions
Free uniform
Rosters provided in advance
Excellent training and support to develop your career with Jet2.com & Jet2holidays
The chance to make a real difference to our customers holidays

We will be holding the Selection Day for this role in Costa Del Sol on Tuesday 29th January and we would love to see you there!

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Ground Operations jet2hols

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Job Title	Recruitment Manager - Head Office, IT, Digital & Technology
Location	Leeds City Centre
Team	Human Resources
Job Type	Permanent
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2.com

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Reporting to the General Manager – Recruitment, the Recruitment Manager will be responsible for the day to day management of the Head Office, IT, Digital and Technology Recruitment Team and ensuring the ongoing best practice of Jet2.com’s and Jet2holidays recruitment and selection methods.

In this exciting, varied and challenging role, you will be responsible for ensuring all Head Office, IT, Digital and Technology recruitment for Jet2.com and Jet2holidays is delivered in a timely and cost-effective way, meeting business requirements in supporting our continued success. Working with key stakeholders and your Recruiters, you will gain a good understanding of our current and future recruitment requirements and build recruitment plans that help us deliver to the business needs. As a business, one of our core principles is to offer great service to our all-important customers and we take the same ethos into our recruitment processes. You will be passionate about delivering a great candidate experience and continually review the recruitment processes, systems and selection tools and methods in place to ensure we are delivering the best recruitment experience both to our candidates and internal customers.

You will proactively look into suitable attraction methods for all roles within your remit and work with the Recruitment Systems Team to create innovative strategies that promote Jet2.com and Jet2holidays as an Employer of Choice and ensure suitable channels and advertising resources are available at all times, including the management of our Agency Preferred Supplier List.

In addition, you will support the General Manager – Recruitment in the management of the recruitment budget and lead and deliver recruitment projects as and when required.

The successful candidate will have proven experience of managing a recruitment team providing support to professional areas (IT, Digital, Marketing, Finance, Legal, HR). You will have a strong knowledge of UK employment law, be proactive and tenacious with a ‘can do’ attitude, able to communicate effectively and develop excellent working relationships with stakeholders. You will have worked in a similar dynamic, commercial and fast paced business, have a good working knowledge of eRecruitment systems and have a high attention to detail. You will need to have a knowledge of a variety of suitable attraction sources and techniques (Online Job Boards, Social, LinkedIn, Networking, Talent Pools)

In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights and package holidays to destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!! Human Resources

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Job Title	Senior Customer Insight Executive
Location	Leeds City Centre
Team	Marketing
Job Type	Permanent
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2.com

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Reporting to the Customer Insights Manager, the Senior Customer Insights Executive will be responsible for delivering key sections of our customer insight programme that spans across Jet2.com and Jet2holidays, ensuring accurate and detailed information is provided and disseminated to teams to drive business growth through improved customer service.

In this exciting new role, you will support the Customer Insight Manager in delivering an industry leading customer insight programme which involves all areas of research, including analyzing and synthesizing data from different sources, dealing with external agencies, and creating analysis reports which inform business decision making. You will work closely with the Customer Experience Team to champion the voice of the customer within the business and drive improvements based on customer needs and expectations. You will take a pivotal role in the management of our customer satisfaction programme, which includes our large scale tracking studies which monitor the opinions of our customers and performance of our services. You will ensure the smooth running of the extensive mystery shopping programme, liaising with key stakeholders to choose routes, optimize questionnaires, analysis of results and providing key insights reports to senior stakeholders within the business. You will also be responsible for generating, checking and delivering results to individual areas within the business using insight captured from our research programme (including CSAT surveys, brand tracker and U&A Studies alongside mystery shopping) and providing reports and outputs that are accurate, insightful and accessible to relevant stakeholders, which will include carrying out analysis using complex datasets. Alongside all of this, you will also be integral to developing, managing and maximising relationships with external suppliers such as research agencies and our mystery shopping agency.

The successful candidate will have a genuine desire to build and develop your career in customer insight, research and analysis and will be an excellent communicator with good project management skills, able to balance several projects at once and work to tight deadlines. You will be an analytical thinker with an excellent attention to detail and the ability to identify and report interesting patterns in data sets. With a solid understanding and experience of research techniques and methodologies (specifically quantitative methodologies), you will be able to effectively manage projects end to end, including experience in writing questionnaires, data checking, pulling out key findings and producing insightful reports. Previous qualitative experience or experience of working on projects which have included statistical analysis such as KDA, conjoint, segmentation etc is highly desirable but not essential for this role.

In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!

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Job Title	Customer Helper - Station Co-ordinator - ADB
Location	Izmir
Team	Overseas Airports
Job Type	Fixed Term
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2.com

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At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

After another exciting year of growth for Jet2.com and Jet2holidays, we now have some great opportunities for Station Coordinators to join our Ground Operations Team on full time Fixed Term contracts.

Reporting to the Duty Manager, the Customer Helper - Station Coordinator will play a key role in the safe and punctual ground handling operation at Jet2.com destinations in Turkey, with a focus on Izmir, ensuring that Jet2.com customers constantly receive first class levels of customer service. This is a Fixed Term contract position until 31st of October 2019.

The successful candidate will be responsible for:

Excellent levels of service to Jet2.com’s customers and being their point of contact.
Support and supervise our third-party handler to ensure the check-in process is performed correctly and to expected Company standards.
Effective co-ordination of both the landside and airside operations,
Completion of quality checks on the entire Jet2.com operation at the airport
Ensuring Jet2.com’s policies and procedures are implemented and adhered to.
Ensuring quality standards are met / surpassed and safe practices are carried out at all times.
Responsible for safety reporting using the company system (The Hub), ensuring all incidents are recorded and fully investigated.
Liaise with the appointed ground handling agent, airport authorities and Jet2.com and Jet2holidays colleagues ensuring that you drive a ‘One Team’ ethos in all areas.

The successful candidate will have:

Fluent English and basic Turkish
Genuine passion for delivering outstanding customer service
Excellent communication skills
Previous experience in a Customer Service role
Ideally previous experience in the airline industry

In return we offer:

Competitive salary
Excellent training and support to develop your career with Jet2.com
Fully paid training
Free uniform
Rosters given in advance
One to Ones & coaching sessions
Great team spirit and atmosphere
Chance to make a real difference to our customers holiday

This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

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Job Title	Tableau User Group Yorkshire event - 26th February - Leeds
Location	Leeds City Centre
Team	IT Systems & Web Development
Job Type	Permanent
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2.com

Apply Apply

Jet2.com & Jet2holidays are hosting our 2nd TUGY (Tableau User Group Yorkshire event) on Tuesday the 26th of February. We are hosting the event at HORIZON in Brewery Wharf, Leeds City centre.

There will be talks from Lorna Eden (Tableau Public Ambassador) and Kris Curtis (Just Eat) as well as drinks and pizza provided.

Register your interest and find out more here: https://usergroups.tableau.com/yorkshireusergroup/feb19

#TUGY

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Job Title	Senior BI Developer
Location	Sheffield City Centre
Team	IT Systems & Web Development
Job Type	Permanent
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2.com

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Here at Jet2.com and Jet2holidays the customer is VIP, we strive to exceed expectations. We work together as One Team in an Agile environment and we all drive a culture of change, inspiring and motivating each other to continuously improve current ways of working. We believe that our open and honest culture combined with great opportunities for learning makes Jet2.com and Jet2holidays a great place to work and leads to better service for our all-important customers.

What you’ll be doing
We need a Senior BI Developer who is experienced in all areas of BI development and skilled with T-SQL, SSIS, SSAS and SSRS. You are not just joining the IT function, you are joining an innovative team in an agile, scrum environment which provides solutions that shape the way we operate, from our Mobile Apps, Mobile Site and Desktop eCommerce platform that handles over £1.4b of revenue to our ground-breaking Business Intelligence Solutions that provide real time insights across the entire business.
You'll still be very hands on and leading a good team of BI Developers and play a part in the recruitment and managing of the team. You will have knowledge of Master Data Services (MDS) and Data Quality Services (DQS), Statistical data modelling, data visualisation, data mining or database administration (particularly in relation to BI) experience would be highly beneficial

Who you are
We’re interested in people who like technical challenges and enjoy coaching others. You must have a passion for creating great BI Solutions! You’ll have an interest for both technology and data and be able to work to tight timescales as part of a larger team. You will also be capable of working closely with non-technical business users to ensure solutions are delivered on time and to requirement.

What we’re offering
We offer an excellent salary and a great benefits package with fantastic opportunities for progression in a growing business.

Next steps
We want you to join us, so if you would like further information on the role please contact Johnathan Nicolson, Recruiter, at Johnathan.nicolson@jet2.com and the hiring manager will get back to you, otherwise click the Apply button NOW!
SQL Server(IT Systems)

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Job Title	BI Developer
Location	Sheffield City Centre
Team	IT Systems & Web Development
Job Type	Permanent
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2.com

Apply Apply

Here at Jet2.com and Jet2holidays the customer is VIP, we strive to exceed expectations. We work together as One Team in an Agile environment and we all drive a culture of change, inspiring and motivating each other to continuously improve current ways of working. We believe that our open and honest culture combined with great opportunities for learning makes Jet2.com and Jet2holidays a great place to work and leads to better service for our all-important customers.

What you’ll be doing
We need a BI Developer who is experienced in all areas of BI development and skilled with T-SQL, SSIS, SSAS and SSRS.
You are not just joining the IT function, you are joining an innovative team in an agile, scrum environment which provides solutions that shape the way we operate, from our Mobile Apps, Mobile Site and Desktop eCommerce platform that handles over £1.4b of revenue to our ground-breaking Business Intelligence Solutions that provide real time insights across the entire business.
You'll be very hands on working with a good team of BI Developers. You will have knowledge of Master Data Services (MDS) and Data Quality Services (DQS), Statistical data modelling, data visualisation, data mining or database administration (particularly in relation to BI) experience would be highly beneficial.

Who you are
We’re interested in people who like technical challenges as well as a passion for creating great BI solutions! You will be passionate about both technology and data and be able to work to tight timescales as part of a larger team. You will also be capable of working closely with non-technical business users to ensure solutions are delivered on time and to requirement.

What we’re offering
We offer an excellent salary and a great benefits package with fantastic opportunities for progression in a growing business.

Next steps
We want you to join us, so if you would like further information on the role please contact Johnathan Nicolson, Recruiter, at Johnathan.nicolson@jet2.com and the hiring manager will get back to you, otherwise click the Apply button NOW! (IT Systems)
SQL Server

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Job Title	Passenger Service Agent - FAO
Location	Faro
Team	Passenger Service Agent Portugal
Job Type	Fixed Term
Salary	Competitive
Hours Per Week	20 Hours
Company	Jet2.com

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At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

After another exciting year of growth for Jet2.com and Jet2holidays, we now have some great opportunities for Passenger Service Agents to join our Ground Operations Team on part time Fixed Term contracts.

Reporting to the Duty Manager, the Passenger Service Agent will responsible for

Delivering fantastic customer service
Providing a warm and friendly welcome
Supporting our customers throughout their journey in the airport
Providing an efficient check-in& boarding service
Being the welcoming face that meets our customers on arrival

The successful candidates should have a:

Genuine passion for delivering outstanding customer service
A positive and flexible approach and always have a “Happy to help” attitude at all times
A Supportive mindset, always looking to help our customers and your Team
A Proven track record in handling customer queries in a fast-paced environment
Flexibility to work across rotational shifts
Excellent communication skills and fluent in English and Portuguese

In return we offer:

Competitive salary
Excellent training and support to develop your career with Jet2.com
Fully paid training
Free uniform
Rosters given in advance
One to Ones & coaching sessions
Great team spirit and atmosphere
Chance to make a real difference to our customers holiday

This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

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Job Title	Dispatchers - PMI
Location	Palma Mallorca
Team	Dispatcher Spain
Job Type	Fixed Term
Salary	Competitive
Hours Per Week	20 Hours
Company	Jet2.com

Apply Apply

At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

After another exciting year of growth for Jet2.com and Jet2holidays, we now have some great opportunities for Dispatchers to join our Ground Operations Team on a part time Fixed Term contract.

Reporting to the Station Controller, the Dispatcher is responsible for:

The dispatch of all aircraft in compliance with Company and legal requirements
Effective communication with all Teams & Crews involved with the aircraft departure
Ensuring the effective coordination of all dispatch and load control operations
Being the ambassador for our safety-first culture, ensuring you drive the culture through every aspect of your work
Supporting the business to deliver our on-time performance targets and VIP service to our customers

The successful candidates must have:

Excellent communication skills both in English and Spanish with the ability to quickly and accurately assess situations
Genuine passion for delivering outstanding customer service
High degree of personal effectiveness in managing your own workload and confidently taking responsibility for decision making
Previous turnaround supervisory experience would be ideal, although this is not essential
A type B Driving License

In return we offer:

Competitive salary
Excellent training and support to develop your career with Jet2.com
Fully paid training
Free uniform
Rosters given in advance
One to One and coaching sessions
Great team spirit and atmosphere

This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

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Job Title	Airports & Tourism Organisations Analyst
Location	Leeds City Centre
Team	Airport & Tourism Organisations
Job Type	Permanent
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2.com

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Reporting to the Airports & Tourism Organisations Manager, the Airports & Tourism Organisations Analyst will be part of a team responsible for; budgeting, negotiating and analysing airport fees and charges, government taxes, negotiating European airport commercial agreements, tender applications. Developing relationships with airports and destination partners including Ministers of tourism, tourist boards, governmental departments to pitch, plan, develop and execute co-marketing campaigns.

The successful candidate will need to keep abreast of all new and existing European airports fees and charges, conducting analysis and tracking all commercial agreements. You will provide analysis to support the negotiations of European airport commercial agreements and tourism organisations proposals. With over 377 routes and 70 destinations, continuous review of our existing airport charges, tracking increases/decreases and bench marking against competing airports is a key priority for this role.

The successful candidate will be educated to Degree level with strong analytical skills and a proven ability in interpreting performance trends and large data sets. You will need to an advanced user of Excel to be considered for this position and previous experience of Tableau or other data visualisation tools would be advantageous. Exceptionally organised you will have good strategic, planning and development skills with the ability to organise your time effectively. You will have strong verbal and written communication skills, comfortable discussing complex information with senior stakeholders across the business. An interest in aviation/travel and an understanding of Airport Fees and Charges would be highly desirable fore this post.

In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!

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Job Title	Social Media Assistant - Community Management
Location	Leeds
Team	Marketing
Job Type	Permanent
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2.com

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Reporting to the Social Media Executive – Community Management, the Social Media Assistant – Community Management is an exciting new role in our fast growing and high profile Social Media Team.

You will respond to all comments and public / private messages across our Facebook, Twitter, Instagram, Pinterest, YouTube and LinkedIn accounts. This includes our Brand, Trade and Recruitment social media channels. You will ensure that all responses are within our agreed Service Level Agreements (SLAs) and that they fit with our social tone of voice guidelines and are consistent with our brand personality. You will also work closely with internal teams across the business to raise and resolve any issues and forward on positive feedback or key insights obtained via our social media channels. In addition, you will escalate issues that have the potential to generate widespread negative sentiment / media coverage and support on our proactive outreach plan to help generate bookings.

To ensure we’re providing a comprehensive and effective cover for our customers this role will operate on a shift basis providing 24/7 cover, working 4 days on and 4 days off on 12 hour shifts from 7am – 7pm (Day Shift) and 7pm - 7am (Evening Shift). The evening shift will be based from our office at Leeds Bradford Airport (Low Fare Finder House) and the day shift at our Commercial Office (Holiday House) in Leeds City Centre.

The successful candidate will have a strong work ethic, commercial flair and a proactive outlook with excellent customer service skills. You will be a confident individual, able to communicate effectively with colleagues at all levels in the business. In addition, you will have a sound technical knowledge of the differing social media channels we use and ideally have proven social media community management experience.

In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!

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Job Title	Finance Graduate
Location	Leeds City Centre
Team	Finance
Job Type	Permanent
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2.com

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This is an exciting opportunity to join the Dart Group Finance Team as a Finance Graduate on our Finance Graduate Programme. Dart Group PLC is an AIM listed Leisure Travel and Distribution & Logistics group that boasted revenues of £2.2billion in the half year ended September 2018. The Group operates across 2 principal businesses, the “Leisure Travel” business which encompasses Jet2.com, the award-winning leisure airline and Jet2holidays, the ATOL protected package holidays operator, along with the “Distribution & Logistics” business comprising Fowler Welch, one of the UK’s leading logistics providers.

This role represents an incredible opportunity for the successful candidate to see and experience how a large Finance Team operates, whilst also providing the support and structure to obtain a professional accountancy qualification.

Our Finance Graduate Programme runs over three years and will give you exposure to a number of different teams across our Finance function allowing you to gain fantastic experience within a commercial environment. We will provide study support and finance your professional qualification while you progress though the programme, rotating into a new area of the Finance Team every 9-12 months. We understand this is a massive leap into your professional career, but be assured you will be supported every step of the way by your Manager and Finance Mentor who are both Senior Finance Professionals within the business, holding a wealth of experience and knowledge and who will always be on hand to assist with any queries or concerns you may have.

The areas of Finance here at Jet2.com / Jet2holidays that you will gain experience in are:

Group Finance – there are a wide range of roles within the Group Finance Team, covering Group Reporting, Group Taxation, Aircraft Fleet Accounting, Budgeting & Forecasting, Financial Control and Accounts Payable / Receivable

Leisure Travel Finance – working with business partners across the Company, providing support and analysis to understand and forecast performance, identifying opportunities and risks and quantifying the impact of business decisions on financial performance

Treasury – including management of the Group’s cash and debt balances, card payment processing and currency / fuel hedging

At the end of your three year training programme, and once you have qualified, you will move into a permanent role in our Finance Team.

We are looking for 2 exceptional candidates with strong academics up to degree level (a degree incorporating accountancy modules is desirable, but not essential). You will have the ability to prioritise workloads and the drive to meet tight deadlines. You will be highly numerate with a strong attention to detail, able to communicate clearly and concisely across all levels of the business. Adaptable and flexible, with strong IT skills including Excel, Word and PowerPoint you will be good with people, and as we are a very customer-orientated business it is important you can combine your interest in Finance with a strong customer focus.

In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward thinking business. Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!

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Job Title	Resort Team Leader - Italy North
Location	Verona
Team	Overseas
Job Type	Fixed Term
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2holidays

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Jet2holidays is the UK’s 2nd largest Tour Operator, providing ATOL licensed Package Holidays to destinations in the Mediterranean, the Canary Islands and to European Leisure Cities with scheduled leisure flights by our award-winning airline Jet2.com.

We have fantastic opportunities to join our Jet2holidays Team as a Resort Team Leader covering Verona, Venice and Pisa for Summer 2019.

Reporting into the Destination Manager, the Resort Team Leader will be responsible for leading, motivating and coaching a team of Resort based Customer helpers to deliver VIP customer service at all times.

You will plan your team’s rosters to ensure they are visiting our customers at their hotels at the optimum times and are on hand to share their great insider knowledge of the resort, suggesting recommendations of excursions we provide that match their needs and ensure they have a great holiday.

You will also be the team's first point of contact for advice, as well as working with our local agents and colleagues to help deliver feedback to improve service delivery. Representing our Jet2holidays' values at all times is essential to the success of this role.

If you love the idea of taking responsibility for our customers’ holiday experience whilst working as One Team, then could be the perfect role for you.

Already living in the destination, or willing to relocate, you’ll know the location inside out and ideally speak the local language confidently, as well as being fluent in English.

To be successful in this role you will already be a driver with your own transport and have previous team leader or supervisory experience, ideally gained within the Travel Industry.

In return, we offer a competitive salary on a local contract, combined with excellent opportunities for progression in a growing business.

If you are interested in joining the UK’s 2nd largest Tour Operator and Which? 2018 Travel Brand of the Year, why not apply now!

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Job Title	Baggage Loader (Resort Flight Check-In) - Alicante
Location	Alicante
Team	Resort Check In
Job Type	Fixed Term
Salary	Good
Hours Per Week	20 Hours
Company	Jet2holidays

Apply Apply

At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

After another exciting year of growth for Jet2.com and Jet2holidays, we have some great opportunities for Baggage Loaders to join our Resort Flight Check-In Teams on part-time Fixed Term contracts. Our Baggage Loaders provide operational support between our Resorts and the airport, on an early morning, afternoon or split-shift basis Monday to Sunday.

Reporting to the Drivers Supervisor, the Baggage Loaders work co-operatively and productively with our Resort Flight Check-In and Ground Operations Teams in the effective loading and transport of our Jet2holidays Customers’ baggage to ensure high standards of service and On Time Departures are accomplished. You will think safety at all times, putting the safety of you, your colleagues and our Customers first every time.

Delivering On Time luggage from hotels to the airport is vital in ensuring our Customers' satisfaction and you will play a key role in achieving this and our on time performance targets.

The successful candidates will have excellent communication skills with the ability to adapt quickly in an ever changing environment. You must be a supportive team player with a positive and flexible approach. You will have a good understanding of Spanish, have experience of working in a manual and operational environment with an ability to follow clear instructions, to ensure the safety of you and your Team.

In return, we offer a good salary with opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to high volume leisure destinations in the Mediterranean, the Canaries and to European Leisure Cities.ound Operations jet2hols

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Job Title	Drivers (Resort Flight Check-In) - TFS
Location	Tenerife
Team	Resort Check In
Job Type	Fixed Term
Salary	Good
Hours Per Week	30 Hours
Company	Jet2holidays

Apply Apply

At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

After another exciting year of growth for Jet2.com and Jet2holidays, we have some great opportunities for Drivers to join our Resort Flight Check-In Team on part-time Fixed Term contracts. Our Drivers provide operational support between our Resorts and the airport, on an early morning, afternoon or split-shift basis Monday to Sunday.

Reporting to the Driver Supervisor the Drivers are responsible for:

Working co-operatively and productively with our Resort Flight Check-In and Ground Operations Teams in the effective transport of colleagues and customer baggage from their hotels to the airport you will ensure high standards of service and On Time Departures are accomplished
You will think safety at all times, putting the safety of you, your colleagues and our customers first every time
Inspecting vehicles daily you will report any defects to the Maintenance Team

The successful candidates will have:

A Full EU Driving License, Type C and the relevant Competency Certificate (CAP) under governing legislation
Excellent communication skills with the ability to adapt quickly in an ever-changing environment
Supportive team player with a positive and flexible approach
Experience of working in a manual and operational environment
Fluent in Spanish and any English language skills would be an advantage
The right to work in the location you are applying for

In return we offer:

A Competitive salary
Positions available across Europe
Excellent training and support to develop your career with Jet2.com
Fully paid training
Free uniform
Rosters given in advance
Monthly 1-1 and coaching sessions
Great team spirit and atmosphere

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

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Job Title	Baggage Loader (Resort Flight Check-In) - Tenerife
Location	Tenerife
Team	Resort Check In
Job Type	Fixed Term
Salary	Good
Hours Per Week	20 Hours
Company	Jet2holidays

Apply Apply

At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

After another exciting year of growth for Jet2.com and Jet2holidays, we have some great opportunities for Baggage Loaders to join our Resort Flight Check-In Teams on part-time Fixed Term contracts. Our Baggage Loaders provide operational support between our Resorts and the airport, on an early morning, afternoon or split-shift basis Monday to Sunday.

Reporting to the Drivers Supervisor – Jet2holidays, the Baggage Loaders duties will:

Work co-operatively and productively with our Resort Flight Check-In and Ground Operations Teams in the effective loading and transport of our Jet2holidays customers’ baggage from their hotels to the airport. You will ensure high standards of service and On Time departures are accomplished.
You will think safety at all times, putting the safety of yourself, your colleagues and our customers first every time.

The successful candidates will have:

Experience of working in a manual and operational environment with an ability to follow clear instructions, to ensure the safety of yourself and your Team
Excellent communication skills with the ability to adapt quickly in an ever-changing environment
Supportive team player with a positive and flexible approach
You will have a good understanding of English

In return we offer:

Competitive salary
Positions available across Europe
Excellent training
Career progression
Fully paid training
Free uniform
Rosters given in advance
Monthly 1-1 and coaching sessions
Great team spirit and atmosphere
Chance to make a real difference to our customers holiday

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

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Job Title	Passenger Service Agent (Resort Flight Check-In) - Costa Brava
Location	Girona
Team	Resort Check In
Job Type	Fixed Term
Salary	Good
Hours Per Week	20 Hours
Company	Jet2holidays

Apply Apply

At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

After another exciting year of growth for our fantastic Resort Flight Check-In Service, we have some fantastic opportunities for　Passenger Service Agents to join our new Resort Flight Check-In team in the Costa Brava on a part time, seasonal contract for Summer 2019.

Reporting to the Resort Flight Check-In Supervisor, our Passenger Service Agents in Resort will be responsible for –

Delivering a warm, friendly and professional goodbye to our customers as we check them in for their return flight home, from the comfort of their hotel
Issuing customers with boarding passes and following security procedures
Adhering to all aviation, legal and company regulations and promoting a safety first culture
Working closely with our Driver and Loader teams to ensure customers baggage is checked and transported securely to the airport
Preparing and delivering invitations to our customers in their hotel, promoting our Resort Flight Check-In Service

As we are always on hand to help our customers, this position　involves working on a rostered shift basis to support our busy Summer operation. Our Resort Flight Check-In Passenger Service Agent positions are available on a 20 hour per week contract basis. This is an exciting and rewarding role with a real focus on delivering fantastic customer service!

The successful candidates will –

Have a genuine passion for delivering outstanding customer service
Be fluent in English with a basic understanding of Spanish
Have the relevant right to work documentation for the location that you are applying for

In return we offer –

Competitive salary
Monthly 1-1’s and coaching sessions
Free uniform
Rosters provided in advance
Excellent training and support to develop your career with Jet2.com & Jet2holidays
The chance to make a real difference to our customers holidays

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!

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Job Title	Cabin Interior Mechanic - Leeds Bradford
Location	Leeds Bradford Airport
Team	Line Maintenance
Job Type	Permanent
Salary	Excellent
Hours Per Week	42 Hours
Company	Jet2.com

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Reporting to the Shift Leader, the Cabin Interior Mechanic will be responsible for the maintenance, repair and overhaul of the cabins on Jet2.com aircraft. This key position ensures that our aircraft are presented to a high standard and the cabins are well maintained and fully functional.

You will be heavily involved with the seats and interior fittings of the Jet2.com aircraft, carrying out maintenance and servicing of our new build seats. You will work on the line, conducting interior refurbishments of B737-300, B737-800, B757-200 aircraft including interior modification, removal and installation of carpets, seats, curtains and blinds as well as cleaning electrical equipment in cabins such as lights, buffets and coffee-makers.

The successful candidate will have experience in aircraft Cabin Maintenance, particularly in seats and upholstery, as well as a valid Human Factors certificate. You will be familiar with the maintenance of commercial aircraft and be able to work quickly and efficiently, meeting deadlines in a fast paced environment.

In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!! Engineer

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Job Title	Customer Helper - Station Co-ordinator - DLM
Location	Dalaman
Team	Administrator - Ground Ops
Job Type	Fixed Term
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2.com

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At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

After another exciting year of growth for Jet2.com and Jet2holidays, we now have some great opportunities for Station Coordinators to join our Ground Operations Team on full time Fixed Term contracts.

Reporting to the Duty Manager, the Customer Helper - Station Coordinator will play a key role in the safe and punctual ground handling operation at Jet2.com destinations in Turkey, with a focus on Dalaman, ensuring that Jet2.com customers constantly receive first class levels of customer service. This is a Fixed Term contract position until 31st of October 2019.

The successful candidate will be responsible for:

Excellent levels of service to Jet2.com’s customers and being their point of contact.
Support and supervise our third-party handler to ensure the check-in process is performed correctly and to expected Company standards.
Effective co-ordination of both the landside and airside operations,
Completion of quality checks on the entire Jet2.com operation at the airport
Ensuring Jet2.com’s policies and procedures are implemented and adhered to.
Ensuring quality standards are met / surpassed and safe practices are carried out at all times.
Responsible for safety reporting using the company system (The Hub), ensuring all incidents are recorded and fully investigated.
Liaise with the appointed ground handling agent, airport authorities and Jet2.com and Jet2holidays colleagues ensuring that you drive a ‘One Team’ ethos in all areas.

The successful candidate will have:

Fluent English and basic Turkish
Genuine passion for delivering outstanding customer service
Excellent communication skills
Previous experience in a Customer Service role
Ideally previous experience in the airline industry

In return we offer:

Competitive salary
Excellent training and support to develop your career with Jet2.com
Fully paid training
Free uniform
Rosters given in advance
One to Ones & coaching sessions
Great team spirit and atmosphere
Chance to make a real difference to our customers holiday

This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

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Job Title	Customer Helper - Station Co-ordinator - BJV
Location	Bodrum
Team	Overseas Airports
Job Type	Fixed Term
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2.com

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At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

After another exciting year of growth for Jet2.com and Jet2holidays, we now have some great opportunities for Station Coordinators to join our Ground Operations Team on full time Fixed Term contracts.

Reporting to the Duty Manager, the Customer Helper - Station Coordinator will play a key role in the safe and punctual ground handling operation at Jet2.com destinations in Turkey, with a focus on Bodrum, ensuring that Jet2.com customers constantly receive first class levels of customer service. This is a Fixed Term contract position until 31st of October 2019.

The successful candidate will be responsible for:

Excellent levels of service to Jet2.com’s customers and being their point of contact.
Support and supervise our third-party handler to ensure the check-in process is performed correctly and to expected Company standards.
Effective co-ordination of both the landside and airside operations,
Completion of quality checks on the entire Jet2.com operation at the airport
Ensuring Jet2.com’s policies and procedures are implemented and adhered to.
Ensuring quality standards are met / surpassed and safe practices are carried out at all times.
Responsible for safety reporting using the company system (The Hub), ensuring all incidents are recorded and fully investigated.
Liaise with the appointed ground handling agent, airport authorities and Jet2.com and Jet2holidays colleagues ensuring that you drive a ‘One Team’ ethos in all areas.

The successful candidate will have:

Fluent English and basic Turkish
Genuine passion for delivering outstanding customer service
Excellent communication skills
Previous experience in a Customer Service role
Ideally previous experience in the airline industry

In return we offer:

Competitive salary
Excellent training and support to develop your career with Jet2.com
Fully paid training
Free uniform
Rosters given in advance
One to Ones & coaching sessions
Great team spirit and atmosphere
Chance to make a real difference to our customers holiday

This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

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Job Title	Customer Helper - Duty Manager - DLM
Location	Dalaman
Team	Overseas Airports
Job Type	Fixed Term
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2.com

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At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

Reporting to the Regional Manager the Duty Manager is responsible for the day to day management of all Jet2.com operations at their airport, ensuring that Jet2.com and Jet2holidays customers constantly receive first class levels of customer service.

Leading the airport operations, the Duty Manager will play a pivotal role in achieving our “On Time Performance” targets, investigating and making recommendations for improvements as well as ensuring the delivery of a VIP Customer experience through the Ground Operations Teams. This is a hands on role, interacting with our customers and being an ambassador for the delivery of our VIP Customer Service. You will work closely with the wider Jet2.com team and support the Regional Manager in key operational meetings, planning and resource management and ensure strict adherence to safety regulations by all service providers.

The successful candidate will:

Deputise for the Regional Manager on key operational meetings including at the Airport AOC, any Airport user meetings, and other relevant meetings as agreed with the Regional Manager.
Ensure strict adherence to safety regulations by all service providers.
Manage attendance and leave roster for the Jet2.com team.
Be responsible for station key performance indicators, investigating and making recommendations for improvements at the station.
Oversee all Ground Operations at the airport and ensure all services are carried out to the company standards and procedures.
Responsible for safety reporting using the company system (The Hub), ensuring all incidents are recorded and fully investigated.
Assist the Regional Manager with manpower planning, recruitment and resource allocation to ensure operational requirements are fully provided.
Liaise with the appointed ground handling agent, airport authorities and Jet2.com and Jet2holidays colleagues ensuring that you drive a ‘One Team’ ethos in all areas.

The successful candidate will have:

language skills and be fluent in both Turkish and English
Previous experience of leading and managing teams in either a supervisory or management role is essential.
Strong communication skills and be a good and inclusive leader.
Excellent administration skills including rostering, KPI monitoring reviewing and SLA monitoring.
Good working knowledge of MS Office / Strong IT skills.
Proven track record of taking responsibility and effective management of service providers
Ideally previous experience in the airline industry

In return we offer:

Competitive salary
Excellent training and support to develop your career with Jet2.com
Fully paid training
Free uniform
One to Ones & coaching sessions
Great team spirit and atmosphere
Chance to make a real difference to our customers holiday

This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

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Job Title	Customer Helper - Station Supervisor - BJV
Location	Bodrum
Team	Overseas Airports
Job Type	Fixed Term
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2.com

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At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

After another exciting year of growth for Jet2.com and Jet2holidays, we now have some great opportunities for Station Supervisors to join our Ground Operations Team on Full time Fixed Term contracts.

Reporting to the Regional Manager, the Station Supervisor will play a key role in the safe and punctual ground handling operation at Jet2.com destinations in Turkey, with a focus on Bodrum, ensuring that Jet2.com customers constantly receive first class levels of customer service. This is a Fixed Term position until 31st of October

The successful candidate will be responsible for:

Excellent levels of service to Jet2.com’s customers.
Strong relationship management and close liaison with Jet2.com's third party service providers both within the airport and externally.
Effective supervision of both the landside and airside operations.
Completion of daily operational reports and timely submission to head office.
Ensuring Jet2.com’s policies and procedures are implemented and adhered to.
Manage attendance and leave roster for the Jet2.com team.
Monitoring of station key performance indicators and making recommendations for improvements at the station.
Oversee all Ground Operations at the airport and ensure all services are carried out to the company standards and procedures.
Liaise with the appointed ground handling agent, airport authorities, Jet2.com and Jet2holidays, ensuring that you drive a ‘One Team’ ethos in all areas.

The successful candidate will have:

Good language skills and be fluent both in English and Turkish
Extensive experience of the aviation industry, in either a check-in / ramp handling capacity, is essential.
Previous experience of a fast-paced customer service environment.
Experience of leading by example.

In return we offer:

Competitive salary
Excellent training and support to develop your career with Jet2.com
Fully paid training
Free uniform
Rosters given in advance
One to Ones & coaching sessions
Great team spirit and atmosphere
Chance to make a real difference to our customers holiday

This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

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Job Title	Airport Customer Helper (Rep) - Tenerife South - Part Time
Location	Tenerife
Team	Overseas
Job Type	Fixed Term
Salary	Excellent
Hours Per Week	20 Hours
Company	Jet2holidays

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At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers “Have a Lovely Holiday!”

Jet2holidays is the UK’s 2nd largest Tour Operator, providing ATOL licensed Package Holidays to destinations in the Mediterranean, the Canary Islands and to European Leisure Cities with scheduled leisure flights by our award-winning airline Jet2.com

We have fantastic opportunities to join our Jet2holidays Team as an Airport Customer Helper (Overseas /Holiday Representative) based at Tenerife South Airport for Summer 2019.

Reporting into our Airport Team Leader, you will deliver an exceptionally friendly and trustworthy service to our customers' right from the moment they arrive.

Working closely with our transfer provider, you will ensure our customers safe and efficient transfer to resort on arrival. At the end of their holiday, you will greet our customers as they arrive safely back at the airport, to return to the UK.

We’re looking for enthusiastic, energetic, customer focused and adaptable people to help create memories for our customers that will last a lifetime. If you love the idea of taking responsibility for our customers’ holiday experience whilst working as One Team, this could be the perfect role for you.

Already living close to Tenerife South Airport, or willing to relocate, you’ll ideally have a basic understanding of the local language as well as being fluent in English.

In return, we offer a competitive salary on a local contract combined with excellent opportunities for progression in a growing business.

We will be holding the next assessment day for the role in Tenerife on Monday 21st January.

If you are interested in joining the UK’s 2nd largest Tour Operator and Which? 2018 Travel Brand of the Year, why not apply now?

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Job Title	Resort Customer Helper (Rep) - Tenerife South
Location	Tenerife
Team	Overseas
Job Type	Fixed Term
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2holidays

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At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers “Have a Lovely Holiday!”

Jet2holidays is the UK’s 2nd largest Tour Operator, providing ATOL licensed Package Holidays to destinations in the Mediterranean, the Canary Islands and to European Leisure Cities with scheduled leisure flights by our award-winning airline Jet2.com.

We have fantastic opportunities to join our Jet2holidays Team as a Resort Customer Helper (Overseas / Holiday Representative) based in the South of Tenerife for Summer 2019.

Reporting into our in Resort Management Team, you will deliver an exceptionally friendly and trustworthy service to our customers' from the moment they arrive in resort. Visiting our customers at their hotels and being present to support them at any time during their stay is essential in this role.

All our customers have different requirements to make their holiday special and using your fantastic local knowledge of the resort, you will have the confidence to recommend local experiences, attractions and excursions to match our customers needs to ensure they have a great holiday.

We’re looking for enthusiastic, energetic, customer focused and adaptable people to help create memories for our customers that will last a lifetime. If you love the idea of taking responsibility for our customers’ holiday experience whilst working as One Team, this could be the perfect role for you.

Already living close to the South of Tenerife, or willing to relocate, you will be happy to learn as much as you can about the area to pass on your local knowledge to our customers.

To be successful in this role you’ll ideally have a basic understanding of the local language as well as being fluent in English. You will also already be a driver with access to your own transport.

In return, we offer a competitive salary on a local contract combined with excellent opportunities for progression in a growing business.

We will be holding the assessment day for the role in Tenerife on Monday 21st January.

If you are interested in joining the UK’s 2nd largest Tour Operator and Which? 2018 Travel Brand of the Year, why not apply now!

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Job Title	Dispatchers - MAN
Location	Manchester Airport
Team	Dispatcher UK
Job Type	Fixed Term
Salary	Competitive
Hours Per Week	30 Hours
Company	Jet2.com

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At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.

After our fantastic success in 2018, we now have some great opportunities for Dispatchers to join our Ground Operations Team at Manchester Airport on a seasonal contract basis until 3rd November 2019.

Reporting to the Station Control Team, this role is responsible for facilitating the safe and efficient dispatching of our aircraft. Key responsibilities include -

The supervision of our aircraft turnaround, working with all teams involved in the turnaround, including Ground Operations colleagues, third party providers and our Flight Deck and Cabin Crew Teams
Performing pre-flight check requirements, preparing accurate loading documentation including trim calculations and loading instructions
Working to legal regulations and company requirements; operating all equipment in a safe manner and maintaining a clear and safe working environment for you and your colleagues
Ensuring the delivery of an effective and friendly service that meets the needs of our customers and promotes our brand values

Working in all weather conditions, this is a varied and fulfilling role with essential operational responsibility. This position involves working on a rostered shift basis and requires flexibility to support the operation.

The successful candidate will already be demonstrating Role Model behaviours. Previous experience within a Ground Operations environment and an understanding of the technical aspects of the turnaround process is required and you will ideally have previous dispatch or turnaround supervisory experience. With a positive and conscientious approach, you will have strong teamwork skills, along with the ability to organise and prioritise effectively and ensure the safety of our customers, yourself and your team.

For all our airside roles you must hold a full UK Driving Licence and pass a Medical, administered by the airport.

We offer a competitive salary as well as full training, free car parking and fantastic opportunities for progression in a growing business!

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!

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Job Title	Technical Data Controller
Location	Head Office, Leeds Bradford Airport
Team	Airworthiness
Job Type	Permanent
Salary	Excellent
Hours Per Week	40 Hours
Company	Jet2.com

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Reporting to the Senior AMOS & Technical Records Manager, the Technical Data Controller is responsible for providing support to a range of Engineering Teams such as Reliability, Technical Services and Powerplant. These positions are instrumental in the review, analysis and interpretation of vital Airworthiness data such as Service Bulletins and Service letters, contributing to the safe and efficient operation of the Jet2.com fleet of Aircraft.

You will maintain fleet continued Airworthiness data through receiving and deciphering technical instruction and setting up airworthiness documentation within our Engineering software (AMOS). This will also include the compilation of accomplishment work instructions. The Technical Data Analyst will also carry out continuous analysis of all relevant industry data relating to Airworthiness, highlighting key considerations and contributing to the maintenance of regulatory requirements and Company policies.

The successful candidate will ideally have experience in data monitoring within an Aviation or Engineering role, however candidates demonstrating strong technical or administration backgrounds from other industries may also be considered. You will have meticulous attention to detail and a structured approach to problem solving, as well as the ability to engage with stakeholders at all levels. The Technical Data Analyst will have excellent IT skills and the ability to work closely with very technical data.

In return, we offer an excellent salary and benefits package with fantasti

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