Ruth Shackleton, Aircrew Manager at Jet2.com, has worked in aviation for over 20 years. Her career includes time serving in the RAF and a spell as Team Manager for the Red Arrows.
To celebrate her career, Ruth was recently photographed for the prestigious Country Life Frontispiece - described by some as the most famous page in publishing.
Jet2.com and Jet2holidays gave customers departing for their holidays an extra lift yesterday morning, by inviting local singing group So Choir! to give an impromptu Yorkshire inspired flash mob performance at Leeds Bradford Airport.
Customers travelling from God's Own County with Yorkshire's leading airline and tour operator were surprised at check-in with a true Yorkshire sing-song, complete with themed props and flags to add to the spirit of the day.
Donning tweed flat caps, the choir sang Yorkshire anthem Ilkley Moor Baht 'at, as well as classics by Yorkshire favourites the Kaiser Chiefs. To really put customers in the spirit they also belted out summer holiday hits such as 'Take the Weather with You' and 'Staying Out for the Summer.'
Phil Ward, Managing Director of Jet2.com said: "As Yorkshire's leading airline and tour operator we wanted to celebrate our Yorkshire heritage in style, whilst wishing customers a lovely holiday and putting everybody in the holiday spirit. We certainly managed to do that, and customers departing this morning took off on their well-deserved holidays with a real spring in their step."
Nic Slack, So Choir! Leeds Leader said: "We had an awesome time this morning surprising Jet2.com and Jet2holidays customers departing from Leeds Bradford Airport. The crowd were amazing, clapping and cheering us on. We hope we've provided Jet2.com and Jet2holidays customers with a Yorkshire Day to remember!"
Philip Meeson, Executive Chairman of Jet2.com and Jet2holidays, this week presented Coleg Cambria in North East Wales with a Jet Provost T5 aircraft, to help students get a hands-on experience of working on an aircraft.
Mr Meeson, whose nephew is completing an aerospace apprenticeship with Cambria and Broughton-based wingmakers Airbus, donated his own personal jet to the college's Deeside Campus.
Nick Tyson, Assistant Principal and Director of Learning, said the aircraft will add another dimension to the award-winning department's innovative delivery of work-based learning.
He thanked Mr Meeson for the gift, and added: "Having the Provost T5 on campus is a major selling point for our engineering courses, as it gives students hands-on experience of working on an airplane.
"We can use it to train our aerospace apprentices - of which we have more than 180 every year - and those studying on our higher education programmes and summer school qualifications.
"They'll be able to look at structures, carry out live aircraft function testing and work out aircraft processes directly, so it will be incredible training for them.
"I would like to thank Mr Meeson and for his kindness, we all appreciate his generosity and look forward to many years of working on the jet plane."
The Provost was used by the Royal Air Force from 1955 to 1993 as a British training jet before later being developed into a more heavily armed version for military operations.
With a maximum speed of almost 440mph, the aircraft is around 40ft long with a wingspan of 35ft.
Philip Meeson, Executive Chairman of Jet2.com and Jet2holidayssaid: "I am very proud and pleased to donate my Jet Provost aircraft to Coleg Cambria and that it will be used to train Airbus apprentices.
"I know the college provides a fantastic start for the Airbus engineers of the future and I am delighted to have been able to make this contribution."
For more information on the wide selection of courses and apprenticeships in Engineering at Coleg Cambria, visit www.cambria.ac.uk
Jet2holidays scooped a prestigious gong at the Silver Travel Awards 2018 last night, winning the prize for Best Short-Haul Operator.
We beat a number of other tour operators to win the accolade, which recognises companies that give excellent service for the over-50s market. This shows that our VIP customer service is a hit with this audience, as are all the other fantastic benefits that we offer such as free Resort Flight Check-in, friendly in-resort representatives, and airport transfers included.
A total of 21 awards were handed out across a range of categories, after a record 100,000 public votes were cast.
Classic FM presenter John Suchet hosted the awards at the National Portrait Gallery, and we would like to thank the organisers, Silver Travel Advisor, as well as everyone who voted for Jet2holidays!
Our Branding and Customer Experience team have been hard at work at Palma de Mallorca Airport, securing a number of high profile branding sites to give us even more visibility and domination at one of our biggest and most popular airports.
The team has installed our distinctive branding in some fantastic locations at the airport, driving brand awareness amongst arriving and departing passengers, whilst also helping to deliver a VIP experience for our customers.
We now dominate the main entrance to the airport, thanks to Jet2holidays branding on either side of the entrance doors, alongside several pillars on the exterior of the building which we have wrapped. This big and bold branding means that passengers get to read all about package holidays you can trust upon arrival at the airport.
We have also taken over the drop off area at the airport, meaning that people departing at the end of their holidays can think about booking their next Jet2holiday for a low £60 deposit.
This fantastic branding comes in addition to a real corker in Majorca - a huge banner we have at the airport which measures up at over 25m wide - the equivalent of a Boeing 737-300 wingspan!
We are extremely proud of this fantastic branding, and with a capacity of 25 million passengers at Palma de Mallorca Airport every year, we are confident that it will help drive even more brand awareness in one of our most popular holiday hotpots.
One of the Jet2holidays team was fortunate enough to meet HRH Prince Charles and the Duchess of Cornwall at a special event recently, where our package holidays you can trust were given royal praise!
Bill McLaren, Regional Manager - Greece, was invited to the Royal Reception at the British Embassy in Athens, and was there representing the tourism industry.
Talking about this unique experience, Bill said: "Her Majesty's Consul to Greece was looking after me and made it very clear that he wanted to introduce the Royal couple to me. So it came to pass that I was indeed introduced with a warm handshake.
"We discussed the history of Jet2.com and Jet2holidays and our growth this year, and the Prince was keen to congratulate us for looking after our customers so well. He congratulated everyone at Jet2.com and Jet2holidays and wished us continued success with what he understood already to be our excellent record in top customer service."
Royal praise indeed!
We celebrated another milestone at Jet2.com recently, as one of our first routes celebrated exactly 15 years of operation.
Our Leeds Bradford to Alicante route started operating in 2003, and since then it has gone from strength to strength, becoming one of our most popular all year round destinations thanks to the popularity of resorts such as Benidorm, Calpe, Albir and Moraira.
The occasion was celebrated by our Customer Helpers and the Alicante Airport Team, and customers were treated to a selection of cakes and drinks.
We now operate to Alicante all-year round from our nine UK basesand we look forward to many more years of successful operations to Spain's 'White Coast'.
We are very excited to announce that Jet2holidays will be a brand partner of Love Island, one of the most talked about TV shows in 2017 and eagerly awaited shows in 2018.
The announcement makes Jet2holidays the designated official travel partner of Love Island, which starts its fourth series on ITV2 tonight at 9pm. Last year's series had ITV2's highest ever ratings, making it a great way to target millennials and young adults.
We will reach this audience through commercial competitions, TV and digital advertising, social media, and a dedicated microsite hosting exclusive content. Keep an eye out for the slogan "Love the summer vibe with Jet2holidays and Love Island" for the duration of the series.
A series of bespoke advertisements to support the partnership have been filmed in Majorca, where the Love Island villa is located. The ads have been filmed from the perspective of a friend's camera, and follow a groups' holiday through the lens. Four summer vibes are captured in the ads - Party, Chilled, Culture and Active - showcasing the different holiday experiences that we offer customers in Majorca and across our network of European destinations.
We are also offering viewers the chance to win ten pairs of money-can't-buy tickets to the Love Island Live final, and in addition to that, a Jet2holiday for two people to Majorca will be up for grabs each week throughout the series.
Love Island is one of the most talked about shows on TV and in the definitive game of love, every few days the Love Islanders will have to couple up, with those not in a couple at risk of being dumped from the island. With the path to true love littered with surprise bombshell arrivals and unexpected twists and turns, there's never a dull moment in the islanders' sunshine paradise. Ultimately the couples must win over the hearts of the public, who will have the final say on who wins the show and takes home a lucrative cash prize.
Steve Heapy, CEO of Jet2.com and Jet2holidays said: "Love Island was one of the most popular and talked about TV shows last summer, and it looks like this summer will be no different. Working in partnership with such a high profile programme means we can showcase the fantastic range of holidays we have on offer for young people, so we are delighted to be the official travel partner of Love Island."
Claire Heys, ITV Brand Partnerships and Content Director, said: "Love Island is synonymous with a hot and sunny holiday so I'm delighted to welcome Jet2holidays as a show partner."
The ads were filmed at four Jet2holidays hotels in Majorca: Sol House The Studio Calvia Beach, BH Mallorca in Magaluf, Sol Wave House in Magaluf, and the Iberostar Grand Portals Nous in Portals Nous.
Summer 19 is set to be a stunner, with Jet2holidays introducing our biggest and best collection of summer holidays yet.
With over 1,200 weekly flights operating to 58 destinations during peak periods, our Summer Holidays 19 brochure has it all wrapped up in one place.
It's great to go somewhere that you know and love, but for Summer 19 customers can take off to THREE BRAND NEWdestinations; the Black Sea Coast of Bulgaria, Turkey's idyllic Izmir and culture-packed Chania on the west side of Crete.
On top of that, we're offering package holidays you can trust from nine UK bases, plus our smart Free Resort Flight Check-in service from more hotels than ever.
Not forgetting our Part Payment Plan and low £60 per person deposit, we are making it easier than ever to plan an escape to the sun, and our brand new Summer Holidays 19 brochure is packed with ideas.
To see a copy and get inspired for Summer 19, just click here: jet2holidays.inbro.net/
We said "Bonjour" to La Rochelle in style this weekend, as we launched a new route to the city from Leeds Bradford Airport.
Customers on the first flight were treated to a truly French welcome, with traditional music serenading them at La Rochelle Airport. Customers were also treated to a goodie bag that included caramel, chocolate and Pineau.
We were delighted to meet with the Provincial Delegation of Almeria this week, to talk about our massively expanded Summer 18 programme to Costa de Almeria, which makes Jet2holidays the largest tour operator to the region from the UK.
Steve Heapy, CEO of Jet2.com and Jet2holidays, met with the President of the Diputacin, Gabriel Amat, and Vice President, Javier A. Garca, and discussed the exciting programme, which includes up to 17 weekly flights operating from eight UK bases.
This means we are more than doubling our Costa de Almeria seat capacity for Summer 18, thanks to the addition of more seats from Manchester,Leeds Bradford , Edinburgh , East Midlandsand Newcastle Airports, as well as the launch of flights from three new bases (Belfast International, Birmingham and London Stansted).
With rugged landscapes, unspoiled beaches, and fabulous resorts such as Roquetas de Mar, Mojacar, El Toyo, Aguadulce and Almerimar- this is a destination that remains one of Spain's best kept secrets whilst offering so much for holidaymakers.
Steve Heapy, CEO of Jet2.com and Jet2holidays said: "Our successful first summer in Costa de Almeria shows that we made a great decision to start operating to the region. This is why we are expanding our programme so significantly in Summer 18 and Summer 19, meaning that Jet2holidays is the largest tour operator to the region from the UK.
"Part of the charm and appeal of Costa de Almeria is that it is 'off the beaten track' when compared to some other regions in Spain, however the region has something for everyone. We are looking forward to a very bright future in the region, filling hotels with customers from all over the UK on a package holiday they can trust."
To find out more, please visit:www.jet2holidays.com/destinations/spain/costa-de-almeria
We are thrilled to announce that we have been awarded Travel Brand of the Year 2018 at this year's Which? Awards.
The independent awards celebrate organisations that are rated highly by Which? members and researchers, for providing the very best products and services.
The winner is chosen after a rigorous process which includes research, testing and endorsements (such as Best Buy and Recommended Provider status) by Which? experts, as well feedback from Which? members and paying customers throughout the year.
We beat a number of well-known brands to be awarded the prestigious title of Travel Brand of the Year 2018, and received particular praise for our dedication to customer service and quality. In addition, we were also praised for becoming the first company to drop credit card charges on all flights and holiday bookings.
Steve Lee, Commercial Director of Jet2.com and Jet2holidays, who collected the award said: "We are very proud to be named Which? Travel Brand of the Year, as it is a ringing endorsement of the service that we give our customers. These coveted awards are given to organisations that provide the very best customer experience, and it shows that our investment and hard work into delivering a VIP experience is working."
This recognition comes on the back ofJet2.com receiving prestigious 'Which Recommended Provider' status for the past two years.
The award is the latest of a number of other recent successes. Earlier this year, Jet2.com scooped four accolades at the 2018 TripAdvisor Travellers' Choice awards for airlines (Best Airline - UK, Best Low-Cost Airline - Europe, Best Economy Class - Europe, and Top 10 Airlines in the World). In January, the UK Customer Satisfaction Index (UKCSI), published by The Institute of Customer Service, named Jet2holidays as the 9th best company in the UK for delivering high quality customer service.
Customers keep telling us how much they love our Free Resort Flight Check-In service, so we have expanded it to two more destinations in time for Summer 18!
Holidaymakers in selected hotels in Gran Canaria and Fuerteventura can now take advantage of this smart service, which makes your flight home quicker, easier and more convenient.
All you have to do is drop your bags off securely with our specialist Free Resort Flight Check-In Team at your hotel before you go to the airport, and we will then safely transport your bags to the airport and stow them on the aircraft.
This gives you extra time to enjoy yourself at your hotel without lugging suitcases around. Plus, the airport will be a breeze as you can sail straight through to security.
As a result of this expansion, Free Resort Flight Check-In is now featured in around 250 hotels across nine destinations - Costa Blanca, Costa del Sol, Cyprus (Larnaca and Paphos), Lanzarote, Majorca and Tenerife in addition to Gran Canaria and Fuerteventura. This means all of our Canary Islands destinations now feature Free Resort Flight Check-In!
If you want to find out more about this great service, just click here: www.jet2holidays.com/resort-flight-check-in