Reporting to the Travel Services Manager, the Travel Services Supervisor is responsible for the day to day Supervision of the Travel Services and Business Travel Teams. You will monitor all Pilot and Cabin Crew rosters, in line with the daily flying programme, ensuring any amendments to Crew hotels or transportation are completed in accordance with EASA Flight Time Limitations (FTL). You will also ensure that any day to day issues that may arise are proactively resolved in a timely and professional manner.
The Travel Services Supervisor will be responsible for ensuring that the Crew Travel and Business Travel teams remain vigilant in delivering a cost conscious approach whilst always delivering a VIP service to all our internal colleagues. This is a pivotal role supporting the business to achieve our “On Time Performance” goals, by ensuring our colleagues are in the right place, at the right time and in the most cost effective way. You will be responsible for assisting the Travel Service Manager in maintaining and managing supplier relationships and contracts including the negotiation of hotel rates. Frequent audits of all Crew hotels will be scheduled to ensure the highest possible standards are met for all colleagues within Jet2.com. You will need to be able to provide analytical data to the business which will identify costs, trends and feedback which will have been collated throughout the audit process.
This role will work on a rostered shift pattern of 4 days on 4 days off 07.00 - 19.00.
The successful candidate will ideally have experience in a similar managerial or Team Leader level role with a strong understanding of a Business Travel role. You must be able to demonstrate excellent planning and organisational skills and have a genuine passion for delivering excellent customer service. Administration experience, with a working knowledge of MS Word, Outlook and Excel and excellent numeracy skills is essential.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.
This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.
Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!