At Jet2.com and Jet2holidays we are all Customer Helpers responsible for creating memories and ensuring our customers Have a Lovely Holiday.
We have a fantastic opportunity to join us as Customer Helper - Duty Manager at Bristol Airport! Reporting to the Station Manager, you will be responsible for the day to day management of the Jet2.com customer facing operation, ensuring our customers receive a fantastic service.
Leading the Jet2.com operational teams, our Customer Helper - Duty Managers play a pivotal role in achieving the delivery of a VIP Customer Service. You will manage our Passenger and Dispatch operational teams, driving forward our safety first culture at every opportunity whilst acting as a Brand Ambassador for our company values. You will work closely with our service providers, airport and head office colleagues to ensure high standards of service. Working on a shift basis, this is a varied and fulfilling role with significant colleague and operational responsibility.
The successful candidate will already be demonstrating Role Model behaviours. You will have a proven track record of managing others in a fast paced, airport operational environment, and the ability to show flexibility and a forward thinking approach. We are looking for a inspirational leader committed to the development of others and who shares our passion for delivering the highest standards in customer service and safety. Previous management/ supervisory experience of large operational teams within a customer facing, airport environment is essential for this role.
We offer a competitive salary as well as full training and fantastic opportunities for progression in a growing business!
This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 10 UK bases.
Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!! Ground Operations